Just got to the Drive Thru started ordering like I usually do, the man literally yells through the speaker in a annoyed tone GIVE ME A MOMENT! I only was able to say 2 words before I was able to continue, it threw me off guard and it was very unprofessional, there was a guy last time I went through the drive thru and heard him saying something about how people can't order nowadays but seems like dude can't keep his temper down nowadays and most places prefer you order right away instead of waiting, from my experience, and even so, this guy needs to calm down or just get out of there, I just drove off, sadly killed my mood on just eating a couple jalapeño sliders and a shake. No one was even there besides 3 cars in the parking lot, so maybe that's why no ones there. This happened on January 17, 2026 at 6:20PM at the Mebane Oaks Road location. Very disappointed. 1st bad experince here.
Atmosphere: 1
Food: 5
Service: 1
Sabrina Smith
Stopped here for lunch to go on December 18th. Wonderful cashier who took my order -just wonderful. I went inside. Parking a breeze. Ordered the turkey bacon ranch sandwich meals. Food came out promptly, hot and yummy. Love the apple turnovers too. Spent $29.96 for 2 meals.
Atmosphere: 5
Food: 5
Service: 5
Dustin Anderson
This particular location is extremely good. The store manager is A good person and genuinely cares about his regulars. There Jamocha milk shakes are indescribably good. The food is consistently good and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Kevin Proulx
Went here last night and I got a milkshake and my fiance got the gobbler. The gobbler was delicious and our items came out very quick. The milkshake was sweet and a great consistency. I don’t know the name of the employee, but a tall man was very funny and just had really good banter with us. Made the experience even better. Clean area and clean parking lot.
Atmosphere: 5
Food: 5
Service: 5
Michael Owen
I ordered a turkey gobbler and they everything off except the turkey and cheese. No crispy onions, dressing or cranberry sauce. Wow
Atmosphere: 1
Food: 2
Service: 2
Vikki Westbrook
Service sucks manager or cashier know how to do their job
Atmosphere: 1
Service: 1
Linda Cassara
Waited 45 minutes to find out their equipment doesn’t work and they couldn’t fulfill order. Terrible customer service!!! Will Never order from them again.
Wilma Stoy
Everything was good.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Chestnut
Food was freshly made to order and customer service was very friendly
Atmosphere: 5
Food: 5
Service: 5
Robert Davis
Open at 9:30am? Maybe if they feel like it. 9:45 and no signs of life.
Worst customer service at any Arby's. At 2:28pm 8/25/2025 male in the drive thru was extremely rude and picking his nose at the window. With no hesitation
Service: 1
David Crabtree
Great place. Staff was sense rly apologizing for the extra wait time reason being they were short staffed which I can confirm.
Atmosphere: 5
Food: 5
Service: 5
Tyrone Johnson
The service was great, the food was hot and the Manager Ryan Lassitor we great!
Atmosphere: 4
Food: 4
Service: 4
Brian D
Definitely won't eat here again. The fries were ice cold. They weren't just warm you know that have been sitting around. They were ice cold like they had been sitting there all day. The roast, beef and cheddar had 90% of the cheddar on the wrapper and not on the burger. I don't know what's happened to this place lately but it's definitely gone downhill. They're lucky I can't post a picture so you can see my cheddar wrapper with my roast beef sandwich.
Atmosphere: 1
Food: 1
Service: 1
Chelsea
They serve bad quality food that's past hold time. Most definitely not fresh. Chicken was so thin and dry. If i wasn't in a rush i would of went back.
Just got to the Drive Thru started ordering like I usually do, the man literally yells through the speaker in a annoyed tone GIVE ME A MOMENT! I only was able to say 2 words before I was able to continue, it threw me off guard and it was very unprofessional, there was a guy last time I went through the drive thru and heard him saying something about how people can't order nowadays but seems like dude can't keep his temper down nowadays and most places prefer you order right away instead of waiting, from my experience, and even so, this guy needs to calm down or just get out of there, I just drove off, sadly killed my mood on just eating a couple jalapeño sliders and a shake. No one was even there besides 3 cars in the parking lot, so maybe that's why no ones there. This happened on January 17, 2026 at 6:20PM at the Mebane Oaks Road location. Very disappointed. 1st bad experince here.
Atmosphere: 1
Food: 5
Service: 1
Stopped here for lunch to go on December 18th. Wonderful cashier who took my order -just wonderful. I went inside. Parking a breeze. Ordered the turkey bacon ranch sandwich meals. Food came out promptly, hot and yummy. Love the apple turnovers too. Spent $29.96 for 2 meals.
Atmosphere: 5
Food: 5
Service: 5
This particular location is extremely good. The store manager is A good person and genuinely cares about his regulars. There Jamocha milk shakes are indescribably good. The food is consistently good and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Went here last night and I got a milkshake and my fiance got the gobbler. The gobbler was delicious and our items came out very quick. The milkshake was sweet and a great consistency. I don’t know the name of the employee, but a tall man was very funny and just had really good banter with us. Made the experience even better. Clean area and clean parking lot.
Atmosphere: 5
Food: 5
Service: 5
I ordered a turkey gobbler and they everything off except the turkey and cheese. No crispy onions, dressing or cranberry sauce. Wow
Atmosphere: 1
Food: 2
Service: 2
Service sucks manager or cashier know how to do their job
Atmosphere: 1
Service: 1
Waited 45 minutes to find out their equipment doesn’t work and they couldn’t fulfill order. Terrible customer service!!! Will Never order from them again.
Everything was good.
Atmosphere: 5
Food: 5
Service: 5
Food was freshly made to order and customer service was very friendly
Atmosphere: 5
Food: 5
Service: 5
Open at 9:30am? Maybe if they feel like it. 9:45 and no signs of life.
Restaurantji Recommends
Worst customer service at any Arby's. At 2:28pm 8/25/2025 male in the drive thru was extremely rude and picking his nose at the window. With no hesitation
Service: 1
Great place. Staff was sense rly apologizing for the extra wait time reason being they were short staffed which I can confirm.
Atmosphere: 5
Food: 5
Service: 5
The service was great, the food was hot and the Manager Ryan Lassitor we great!
Atmosphere: 4
Food: 4
Service: 4
Definitely won't eat here again. The fries were ice cold. They weren't just warm you know that have been sitting around. They were ice cold like they had been sitting there all day. The roast, beef and cheddar had 90% of the cheddar on the wrapper and not on the burger. I don't know what's happened to this place lately but it's definitely gone downhill. They're lucky I can't post a picture so you can see my cheddar wrapper with my roast beef sandwich.
Atmosphere: 1
Food: 1
Service: 1
They serve bad quality food that's past hold time. Most definitely not fresh. Chicken was so thin and dry. If i wasn't in a rush i would of went back.
Food: 1
Service: 1
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