“Honestly, I used to love Moe’s and would come to this location 2–3 times a week because it’s super convenient. Unfortunately, the manager with locks is consistently rude and makes the experience unpleasant every single time. It’s enough to make me not want to come here at all, which is disappointing because I’d otherwise be a regular customer.”
Service: 1
Katie Thomas
The singular employee that was working the line was beyond rude to me while I ordered. Not only was I not greeted upon entrance, but was met with sarcasm, and annoyance for my entire short visit of less than 5 minutes. I go To Moe’s regularly and have for at least 20 years now. Anytime I get Nachos Togo the employees ALWAYS offer chips on the side so they don’t get soggy. I walked In and said “good afternoon! How’s your day going” to which she stated at me and barked “what do you want” I replied “Can I have Togo nachos but with the chips on the side?” She roller her eyes at me and said “no. So you want a bowl”. I said, well kind of, but I want The same amount of queso that’s on the nachos, (as the nachos have always gotten 3 scoops of queso in the past— maybe this has changed in the last few months while I was Pregnant or maybe the location has a different menu). She said “no. Only 2 scoops.” I said “Oh okay, no worries! Can I pay For extra queso then?” She barks “no.” This makes no sense, of course I can Buy more queso. She continued to be beyond rude and not speak more than barking out singular words the entire process. There was no one else in line and it was not busy. She didn’t even hand my food to me and I had To reach all the way across the counter on her end by the register to grab my food after she walked away from me without a word after I paid. She didn’t even wait for me to finish paying. Additionally, before I paid, she gave me the total and I had To ask if I could Use my rewards account. She sighed in answer. I asked If I could give her my number, as II’ve been to hundreds of Moe’s and that’s how they have always preferred to find my account. She get an attitude yet again and says “can’t you just use the app”. I tell her I can if she requires it, but I have To redownload the app. She rolls her eyes and stares blankly at me for over a minute while it downloads. She then, obviously tired of waiting, barks “just give me the number” after hitting two buttons on her screen. She never even hands me my food after the transaction and just walks away without a word. I have To reach across the employee to over where the register is to grab my food— unsure if I’m even supposed to be doing this, but I see No alternative.
The food tasted horrible as well, not sure if that was a bias influenced by my horrible experience though. Chips were definitely stale though. I am A LOYAL Moe’s customer and have ALWAYS loved going to Moe’s and the employee culture. I have worked in food industry for over 10 years and understand people have bad days. This was not that. This woman should be terminated. As a manager of a restaurant myself, I cannot believe this behavior is tolerated.
Atmosphere: 1
Food: 1
Service: 1
Sterling H.
I was very unhappy with my food. The rice was terrible, the chicken tough, the chips were stale and the salsa had gone bad. By the time we got home, the salsa containers expanded. Would not recommend
Atmosphere: 3
Food: 1
Service: 4
Gerry-Ann Bates
Yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Christmas Kilo
I got stack and cup queso around 5pm. Tasted great fresh veggies and they also gave lots of chips. Ordered on DoorDash it came fast
Food: 5
Enisha Smith
The service was horrible I waited for a while before they even took my order. They were also very unprofessional. All of the food was old and they refused to cut my burrito and told me to grab a knife from behind me.
Atmosphere: 1
Food: 1
Service: 1
Gigi Aiken
Experience Taco Tuesday 2 small soft tacos $15, no wonder it's always slow here.
Atmosphere: 5
Food: 5
Service: 5
Joseph Smith
I do not recommend eating here there rude and would not remake my food also if you order online on DoorDash.Don't count on getting your food.They just leave it unattended and do not pay attention very unprofessional
Cathy Howard
I ordered a salad. The lettuce was old and limp. I wouldn't use the ladies restroom because the light didn't work. There was a dim pink light almost like the one's you use for filming....creepy....No Bueno!!
First time! You build your own plate from their food line. It was delicious.
Atmosphere: 4
Food: 5
Service: 5
Maria Whitmore
I love the food and it's always fresh an quickly served
Atmosphere: 5
Food: 5
Service: 5
Edgar Gonzalez
All I will say is, when you pay $45 dollars for two burritos thru uber eats I expect them to be complete You missed the guacamole and the salsa, even though it was in the ticket you printed to make the food 🙁
Atmosphere: 1
Food: 1
Service: 1
Yaneth Zetino
Food was cold employees where rude the manager literally put the burrito inside of my chip bag like it was a bag.
“Honestly, I used to love Moe’s and would come to this location 2–3 times a week because it’s super convenient. Unfortunately, the manager with locks is consistently rude and makes the experience unpleasant every single time. It’s enough to make me not want to come here at all, which is disappointing because I’d otherwise be a regular customer.”
Service: 1
The singular employee that was working the line was beyond rude to me while I ordered. Not only was I not greeted upon entrance, but was met with sarcasm, and annoyance for my entire short visit of less than 5 minutes. I go To Moe’s regularly and have for at least 20 years now. Anytime I get Nachos Togo the employees ALWAYS offer chips on the side so they don’t get soggy. I walked In and said “good afternoon! How’s your day going” to which she stated at me and barked “what do you want” I replied “Can I have Togo nachos but with the chips on the side?” She roller her eyes at me and said “no. So you want a bowl”. I said, well kind of, but I want The same amount of queso that’s on the nachos, (as the nachos have always gotten 3 scoops of queso in the past— maybe this has changed in the last few months while I was Pregnant or maybe the location has a different menu). She said “no. Only 2 scoops.” I said “Oh okay, no worries! Can I pay For extra queso then?” She barks “no.” This makes no sense, of course I can Buy more queso. She continued to be beyond rude and not speak more than barking out singular words the entire process. There was no one else in line and it was not busy. She didn’t even hand my food to me and I had To reach all the way across the counter on her end by the register to grab my food after she walked away from me without a word after I paid. She didn’t even wait for me to finish paying.
Additionally, before I paid, she gave me the total and I had To ask if I could Use my rewards account. She sighed in answer. I asked If I could give her my number, as II’ve been to hundreds of Moe’s and that’s how they have always preferred to find my account. She get an attitude yet again and says “can’t you just use the app”. I tell her I can if she requires it, but I have To redownload the app. She rolls her eyes and stares blankly at me for over a minute while it downloads. She then, obviously tired of waiting, barks “just give me the number” after hitting two buttons on her screen. She never even hands me my food after the transaction and just walks away without a word. I have To reach across the employee to over where the register is to grab my food— unsure if I’m even supposed to be doing this, but I see No alternative.
The food tasted horrible as well, not sure if that was a bias influenced by my horrible experience though. Chips were definitely stale though. I am A LOYAL Moe’s customer and have ALWAYS loved going to Moe’s and the employee culture. I have worked in food industry for over 10 years and understand people have bad days. This was not that. This woman should be terminated. As a manager of a restaurant myself, I cannot believe this behavior is tolerated.
Atmosphere: 1
Food: 1
Service: 1
I was very unhappy with my food. The rice was terrible, the chicken tough, the chips were stale and the salsa had gone bad. By the time we got home, the salsa containers expanded. Would not recommend
Atmosphere: 3
Food: 1
Service: 4
Yummy 😋
Atmosphere: 5
Food: 5
Service: 5
I got stack and cup queso around 5pm. Tasted great fresh veggies and they also gave lots of chips. Ordered on DoorDash it came fast
Food: 5
The service was horrible I waited for a while before they even took my order. They were also very unprofessional. All of the food was old and they refused to cut my burrito and told me to grab a knife from behind me.
Atmosphere: 1
Food: 1
Service: 1
Experience Taco Tuesday 2 small soft tacos $15, no wonder it's always slow here.
Atmosphere: 5
Food: 5
Service: 5
I do not recommend eating here there rude and would not remake my food also if you order online on DoorDash.Don't count on getting your food.They just leave it unattended and do not pay attention very unprofessional
I ordered a salad. The lettuce was old and limp. I wouldn't use the ladies restroom because the light didn't work. There was a dim pink light almost like the one's you use for filming....creepy....No Bueno!!
Atmosphere: 1
Food: 1
Service: 3
Welcome to Moe's!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time! You build your own plate from their food line. It was delicious.
Atmosphere: 4
Food: 5
Service: 5
I love the food and it's always fresh an quickly served
Atmosphere: 5
Food: 5
Service: 5
All I will say is, when you pay $45 dollars for two burritos thru uber eats I expect them to be complete
You missed the guacamole and the salsa, even though it was in the ticket you printed to make the food
🙁
Atmosphere: 1
Food: 1
Service: 1
Food was cold employees where rude the manager literally put the burrito inside of my chip bag like it was a bag.
Atmosphere: 1
Food: 2
Service: 1
Walked in at 8:58 they wouldn't serve me
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