Moe's Southwest Grill
1701 S NC 119 Hwy, Mebane
(919) 304-1272
Recent Reviews
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Excellent service!!! Food is amazing!! Alexandra was awesome took care of everything!!!
Atmosphere: 5
Food: 5
Service: 5
Made sure my topping were fresh, went back and got them to ensure my food was at its best quality!
Atmosphere: 5
Food: 5
Service: 5
The food was ok.
Atmosphere: 3
Food: 3
Service: 3
Good food
Atmosphere: 4
Food: 4
Service: 4
I think they were literally out of salt? Chips and rice were definitely unsalted and everything else was pretty bland. Not worth my $11. Staff tolerated me at best. The cashier was friendly enough but the burrito builder guy was rushing and pretty curt.
Atmosphere: 3
Food: 1
Service: 3
This is a very mediocre burrito place. I ordered a salad and it was a joke.
Atmosphere: 1
Food: 3
Service: 2
The food was exceptional, and the ambiance was excellent. Everything was maintained with cleanliness, and the staff members were exceedingly courteous
Atmosphere: 5
Food: 5
Service: 5
Great food, good portions, good price, and great customer service! What more could you want..
Food: 5
Service: 5
Recommended dishes: Bowl
Friendly customer service and great portions on the meat! My only wish is that they not assume everyone reads the signs and mention the combo specials they have going on.
Atmosphere: 5
Food: 5
Service: 3
Friendly staff and the food is always good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
“Honestly, I used to love Moe’s and would come to this location 2–3 times a week because it’s super convenient. Unfortunately, the manager with locks is consistently rude and makes the experience unpleasant every single time. It’s enough to make me not want to come here at all, which is disappointing because I’d otherwise be a regular customer.”
Service: 1
The singular employee that was working the line was beyond rude to me while I ordered. Not only was I not greeted upon entrance, but was met with sarcasm, and annoyance for my entire short visit of less than 5 minutes. I go To Moe’s regularly and have for at least 20 years now. Anytime I get Nachos Togo the employees ALWAYS offer chips on the side so they don’t get soggy. I walked In and said “good afternoon! How’s your day going” to which she stated at me and barked “what do you want” I replied “Can I have Togo nachos but with the chips on the side?” She roller her eyes at me and said “no. So you want a bowl”. I said, well kind of, but I want The same amount of queso that’s on the nachos, (as the nachos have always gotten 3 scoops of queso in the past— maybe this has changed in the last few months while I was Pregnant or maybe the location has a different menu). She said “no. Only 2 scoops.” I said “Oh okay, no worries! Can I pay For extra queso then?” She barks “no.” This makes no sense, of course I can Buy more queso. She continued to be beyond rude and not speak more than barking out singular words the entire process. There was no one else in line and it was not busy. She didn’t even hand my food to me and I had To reach all the way across the counter on her end by the register to grab my food after she walked away from me without a word after I paid. She didn’t even wait for me to finish paying.
Additionally, before I paid, she gave me the total and I had To ask if I could Use my rewards account. She sighed in answer. I asked If I could give her my number, as II’ve been to hundreds of Moe’s and that’s how they have always preferred to find my account. She get an attitude yet again and says “can’t you just use the app”. I tell her I can if she requires it, but I have To redownload the app. She rolls her eyes and stares blankly at me for over a minute while it downloads. She then, obviously tired of waiting, barks “just give me the number” after hitting two buttons on her screen. She never even hands me my food after the transaction and just walks away without a word. I have To reach across the employee to over where the register is to grab my food— unsure if I’m even supposed to be doing this, but I see No alternative.
The food tasted horrible as well, not sure if that was a bias influenced by my horrible experience though. Chips were definitely stale though. I am A LOYAL Moe’s customer and have ALWAYS loved going to Moe’s and the employee culture. I have worked in food industry for over 10 years and understand people have bad days. This was not that. This woman should be terminated. As a manager of a restaurant myself, I cannot believe this behavior is tolerated.
Atmosphere: 1
Food: 1
Service: 1
I was very unhappy with my food. The rice was terrible, the chicken tough, the chips were stale and the salsa had gone bad. By the time we got home, the salsa containers expanded. Would not recommend
Atmosphere: 3
Food: 1
Service: 4
Yummy 😋
Atmosphere: 5
Food: 5
Service: 5
I got stack and cup queso around 5pm. Tasted great fresh veggies and they also gave lots of chips. Ordered on DoorDash it came fast
Food: 5
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