They didnt have anything in stock! Asked for a flatbread and they only had white and wheat bread available , no cookies at all, and no straws but failed to tell me that before i bought a drink. smh horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Dallas Rice
Do not come here if you are looking for any semblance of customer service. Placed an online order, waited 20 minutes to walk into the store… Order hadn’t even been started. Employee only had these words for me “yeah, it’s not ready.” Really wish I hadn’t been so hasty adding that tip beforehand. You’re better off hitting a drive-thru somewhere.
Atmosphere: 1
Food: 3
Service: 1
L Squared
I wouldn't have known there was avocado on my sandwich if I hadn't seen her put the smallest amount possible on it. The workers were overwhelmed with three people in line. The line was not well stocked and when I asked for black olives instead of grabbing more they put the five slices that were left on my sandwich and called it a day. The tables were also dirty. And they decided to ring up the person behind me in line before bothering to finish my sandwich. My mother was already sitting down eating before they had even bothered to finish my order.
Atmosphere: 2
Food: 3
Service: 2
Galeana 6
They we're rushing just cause I had 4 subs, asking me what I wanted on the next while I was telling the other employee what was going on the first one. Didn't take coupons either.
Atmosphere: 3
Food: 4
Service: 2
Jessica Nipper
Felt very disrespected and discriminated against after visiting this Subway to purchase just a fountain drink beverage a little after 1 pm Saturday, July 15. The cashier, Sandra, was very rude, and disrespectful, and told my 3 year old to keep her nasty hands off of the cups. My 3 year old mistakenly grabbed an additional cup, thinking that I purchased a fountain drink for myself also but I did not. She is 3...not 12. I told Sandra this, and informed her to not speak to my 3 year old this way. As if that wasn't enough, I asked if there were more lids for the small size fountain cups, and they said the lids were there. I said these do not fit, and then I asked if they had lids again, and one woman proceeded to yell over to me apologizing, saying they had been busy all day which was understandable, but then the young man literally stopped while making a customer's sandwich and walked over to where the cash register area was just to tell me that I needed to go ahead and leave and I "could go ahead and leave." Wow. Just wow Mebane Tanger Outlets, do better. It's Mebane for goodness sake. Mebane, a charming, family-friendly town. I have never experienced such a classless act. If your team members behave like this, I can only imagine what the general manager who hired them acts like and not to mention, the franchise owner. Corporate and HR will be called on Monday. Never had someone speak to me like this, let alone my 3 year old. Disgusting establishment and should not be a standalone at the Tanger Outlets.
Atmosphere: 1
Service: 1
Benjamin Williams
Good for a subway, been in several times, one of the few options for food at the outlet.Vegetarian options: They have Veggie Patty's and a vegetable only sub.Parking: Parking is best for this location from the end of the parking lot near the play ground.Wheelchair accessibility: Seemed in ADA compliance had handicapped table options, and the large bathrooms.
Kim Wiles
This subway is a huge inconvenience they never have enough staff to keep the place open! they either run out of all bread or they close in the middle of the day to restock. The customers are suffering because of poor management. Especially people who work in tanger who count on going to subway on lunch for a quick break. I don’t see how’s it is legal to lock the doors with customers inside.
Justin Chestnut
Doesn't accept any coupons, even from official subway distribution.
Worst sandwich. If I could give negative stars I would
Sinderella R
Their hours are inconsistent
Nina Massengill
Good sandwich. Keep in mind that your Subway points expire they don't last long at all use before you lose. Now that I know this I'm going to start trying other sandwich places. I lost enough points that would have paid for 3 footlongs I am not happy about that at all.
J S.
I was friendly and polite and met with the rudest woman I've ever interacted with in a restaurant. I asked for extra meatballs in a bowl (willing to pay for) as a meal for my 4 year old... she refused... "we don't do it that way, it has to be on your sandwich". He doesn't want a sandwich, can you put it on a piece of paper? "No that's not how we do it" In a cup? "No" My sandwich being halfway made, I nearly turned on heels and walked out until the owner or manager said... we can put them in a cup. And proceeded to put them in a water cup? My sandwich was soggy, it wasn't cut in half I had to tear it, needed a knife to eat with a fork... "we don't have knives" huh? Won't return.
They didnt have anything in stock! Asked for a flatbread and they only had white and wheat bread available , no cookies at all, and no straws but failed to tell me that before i bought a drink. smh horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Do not come here if you are looking for any semblance of customer service. Placed an online order, waited 20 minutes to walk into the store… Order hadn’t even been started. Employee only had these words for me “yeah, it’s not ready.” Really wish I hadn’t been so hasty adding that tip beforehand. You’re better off hitting a drive-thru somewhere.
Atmosphere: 1
Food: 3
Service: 1
I wouldn't have known there was avocado on my sandwich if I hadn't seen her put the smallest amount possible on it. The workers were overwhelmed with three people in line. The line was not well stocked and when I asked for black olives instead of grabbing more they put the five slices that were left on my sandwich and called it a day. The tables were also dirty. And they decided to ring up the person behind me in line before bothering to finish my sandwich. My mother was already sitting down eating before they had even bothered to finish my order.
Atmosphere: 2
Food: 3
Service: 2
They we're rushing just cause I had 4 subs, asking me what I wanted on the next while I was telling the other employee what was going on the first one. Didn't take coupons either.
Atmosphere: 3
Food: 4
Service: 2
Felt very disrespected and discriminated against after visiting this Subway to purchase just a fountain drink beverage a little after 1 pm Saturday, July 15. The cashier, Sandra, was very rude, and disrespectful, and told my 3 year old to keep her nasty hands off of the cups. My 3 year old mistakenly grabbed an additional cup, thinking that I purchased a fountain drink for myself also but I did not. She is 3...not 12. I told Sandra this, and informed her to not speak to my 3 year old this way. As if that wasn't enough, I asked if there were more lids for the small size fountain cups, and they said the lids were there. I said these do not fit, and then I asked if they had lids again, and one woman proceeded to yell over to me apologizing, saying they had been busy all day which was understandable, but then the young man literally stopped while making a customer's sandwich and walked over to where the cash register area was just to tell me that I needed to go ahead and leave and I "could go ahead and leave." Wow. Just wow Mebane Tanger Outlets, do better. It's Mebane for goodness sake. Mebane, a charming, family-friendly town. I have never experienced such a classless act. If your team members behave like this, I can only imagine what the general manager who hired them acts like and not to mention, the franchise owner. Corporate and HR will be called on Monday. Never had someone speak to me like this, let alone my 3 year old. Disgusting establishment and should not be a standalone at the Tanger Outlets.
Atmosphere: 1
Service: 1
Good for a subway, been in several times, one of the few options for food at the outlet.Vegetarian options: They have Veggie Patty's and a vegetable only sub.Parking: Parking is best for this location from the end of the parking lot near the play ground.Wheelchair accessibility: Seemed in ADA compliance had handicapped table options, and the large bathrooms.
This subway is a huge inconvenience they never have enough staff to keep the place open! they either run out of all bread or they close in the middle of the day to restock. The customers are suffering because of poor management. Especially people who work in tanger who count on going to subway on lunch for a quick break. I don’t see how’s it is legal to lock the doors with customers inside.
Doesn't accept any coupons, even from official subway distribution.
Good food
Nothing special food was okay
Restaurantji Recommends
I love their steak and cheese sandwiches
Worst sandwich. If I could give negative stars I would
Their hours are inconsistent
Good sandwich. Keep in mind that your Subway points expire they don't last long at all use before you lose. Now that I know this I'm going to start trying other sandwich places. I lost enough points that would have paid for 3 footlongs I am not happy about that at all.
I was friendly and polite and met with the rudest woman I've ever interacted with in a restaurant. I asked for extra meatballs in a bowl (willing to pay for) as a meal for my 4 year old... she refused... "we don't do it that way, it has to be on your sandwich". He doesn't want a sandwich, can you put it on a piece of paper? "No that's not how we do it" In a cup? "No" My sandwich being halfway made, I nearly turned on heels and walked out until the owner or manager said... we can put them in a cup. And proceeded to put them in a water cup? My sandwich was soggy, it wasn't cut in half I had to tear it, needed a knife to eat with a fork... "we don't have knives" huh? Won't return.