The staff is always warm, welcoming, and kind whether I come through the drive thru or go into the store.
Atmosphere: 5
Service: 5
Melrose Laurent
This establishment is very bland and gives minimalist corporate greed. The architecture is very hostile and the environment is more so not welcoming and just kind of feels like a doctor’s office. The baristas are rude and act like every time you ask them a simple question you’re pulling teeth would not recommend do not care for this establishment. Especially the one with the ponytail. I asked for ice water and he loudly sighed like buddy you literally work here
Atmosphere: 1
Food: 2
Service: 1
James L. Edgar
Enjoyed the service!
Atmosphere: 5
Harry Burnett
Comfortable seating, friendly staff, excellent drinks. My favorite location in town.
Atmosphere: 5
Food: 5
Service: 5
Carissa Meiser
Honestly, I wouldn’t get a drink here after the sun goes down if you paid me in free venti caramel macchiatos. The main issue? A man named Reed—though calling him a “lead” feels like an insult to leadership itself. This guy struts around like he’s the CEO of caffeine, yet can’t seem to manage basic decency, let alone a shift. Watching him “supervise” is like watching a toddler try to pilot a jet—loud, chaotic, and destined to crash.
He treats his coworkers like props in his personal ego drama. Poor Kyle gets chewed out in front of customers on the daily, and Reed throws attitude tantrums every time he messes up an order, as if the laws of karma exempt him from human error. The way he carries himself, you’d think he invented espresso and trained under Gordon Ramsay’s angrier twin.
Honestly, it’s wild this boy still has a job. Customer service? Nonexistent. Accountability? Never heard of it. If Starbucks had an award for “Most Likely to Turn a Latte into a Lawsuit,” Reed would have a trophy case by now. Imagine clocking in and realizing your boss has less emotional intelligence than the broken blender behind the counter.
The only saving grace of this location is Alex, Aden, and Kyle. They’re the real backbone of this store, the ones keeping it from collapsing under Reed’s inflated sense of self-importance. If corporate ever wants to see why people still come back despite the chaos, they should start by asking them… not the guy shouting orders like he’s auditioning for Kitchen Nightmares: Barista Edition.
Atmosphere: 3
Food: 4
Service: 1
Cat Queen
Just in there for a drink and the guy with the pony tail was obnoxious when calling out peoples names to get their drinks. He seemed like he hated his job and didn’t even look at any of the customers. He dropped the container of dried fruit for my refresher and vented loudly. If you’re so miserable, do us a favor and quit. Someone will certainly fill your job and actually smile and look at the customers and be grateful you have a paycheck.
Atmosphere: 1
Food: 4
Service: 1
Kaleb Soprano
Most of the employees don’t embody the ideal customer service experience and honestly are very inconsiderate and off putting. Aaron is rude and the manager with the ponytail is violently unpleasant & full of himself everybody else is hit or miss would not recommend. And they are super judgemental
Atmosphere: 1
Food: 1
Service: 2
Amin
I'm glad Starbucks is going down the drain. My order was a tall dark roast with creamer and 5 units of sugar. Quit a simple and straight forward order. Overpriced coffee, asked for a tip and no sugar.
The store was updated and now it looks great. It's clean, the staff are friendly and the coffee is always good.
Atmosphere: 5
Food: 5
Service: 5
R F
Judy is absolutely amazing! I used to go to a different Starbucks closer to me on my drive into work, but choose to go to Grace Park simply for Judy.
I know it's gonna be a great day when Judy greats me at the drive through speaker!
I hope that they see your worth Judy. You are a keeper and deserve the best things to come to you in life.
Food: 5
Service: 5
George N Rouskas
Smaller-sized Starbucks with the usual drinks and snacks, but a more relaxed vibe. It’s pretty quiet, which is great for catching up with a friend or getting some work done on your laptop. There’s a small patio that’s nice when it’s not too humid out. Staff here are super polite and helpful, which makes the experience even better. Nothing fancy, just a solid spot for your caffeine fix and a little peace and quiet.
Atmosphere: 4
Food: 4
Service: 5
Saikiran S
I had a disappointing experience at this Starbucks location in the Triangle area. After making a purchase inside the store, I went through the drive-thru shortly after to request some ice in a tall cup for my toddler. The barista (a tall male wearing glasses) informed me, rather abruptly over the speaker, that I would need to make another purchase to receive the ice. Even after explaining that I had just bought something inside, he didn’t seem interested in listening or helping resolve the situation. Ultimately, I had to make an additional purchase just to get a cup of ice. This was frustrating and felt unnecessarily rigid, especially given the circumstances.
Atmosphere: 1
Food: 1
Service: 1
Meghana Prasad
I visited the Starbucks in Morrisville today and had an unpleasant experience with a tall male employee wearing glasses. When I asked for my drink to be remade as it didn’t match my instructions, he responded with attitude, told me to throw it away myself, and refused to take it back. He remade the drink with clear disinterest, and the taste was still poor. The overall experience felt unprofessional and disappointing.
The staff is always warm, welcoming, and kind whether I come through the drive thru or go into the store.
Atmosphere: 5
Service: 5
This establishment is very bland and gives minimalist corporate greed. The architecture is very hostile and the environment is more so not welcoming and just kind of feels like a doctor’s office. The baristas are rude and act like every time you ask them a simple question you’re pulling teeth would not recommend do not care for this establishment. Especially the one with the ponytail. I asked for ice water and he loudly sighed like buddy you literally work here
Atmosphere: 1
Food: 2
Service: 1
Enjoyed the service!
Atmosphere: 5
Comfortable seating, friendly staff, excellent drinks. My favorite location in town.
Atmosphere: 5
Food: 5
Service: 5
Honestly, I wouldn’t get a drink here after the sun goes down if you paid me in free venti caramel macchiatos. The main issue? A man named Reed—though calling him a “lead” feels like an insult to leadership itself. This guy struts around like he’s the CEO of caffeine, yet can’t seem to manage basic decency, let alone a shift. Watching him “supervise” is like watching a toddler try to pilot a jet—loud, chaotic, and destined to crash.
He treats his coworkers like props in his personal ego drama. Poor Kyle gets chewed out in front of customers on the daily, and Reed throws attitude tantrums every time he messes up an order, as if the laws of karma exempt him from human error. The way he carries himself, you’d think he invented espresso and trained under Gordon Ramsay’s angrier twin.
Honestly, it’s wild this boy still has a job. Customer service? Nonexistent. Accountability? Never heard of it. If Starbucks had an award for “Most Likely to Turn a Latte into a Lawsuit,” Reed would have a trophy case by now. Imagine clocking in and realizing your boss has less emotional intelligence than the broken blender behind the counter.
The only saving grace of this location is Alex, Aden, and Kyle. They’re the real backbone of this store, the ones keeping it from collapsing under Reed’s inflated sense of self-importance. If corporate ever wants to see why people still come back despite the chaos, they should start by asking them… not the guy shouting orders like he’s auditioning for Kitchen Nightmares: Barista Edition.
Atmosphere: 3
Food: 4
Service: 1
Just in there for a drink and the guy with the pony tail was obnoxious when calling out peoples names to get their drinks. He seemed like he hated his job and didn’t even look at any of the customers. He dropped the container of dried fruit for my refresher and vented loudly. If you’re so miserable, do us a favor and quit. Someone will certainly fill your job and actually smile and look at the customers and be grateful you have a paycheck.
Atmosphere: 1
Food: 4
Service: 1
Most of the employees don’t embody the ideal customer service experience and honestly are very inconsiderate and off putting. Aaron is rude and the manager with the ponytail is violently unpleasant & full of himself everybody else is hit or miss would not recommend. And they are super judgemental
Atmosphere: 1
Food: 1
Service: 2
I'm glad Starbucks is going down the drain.
My order was a tall dark roast with creamer and 5 units of sugar.
Quit a simple and straight forward order.
Overpriced coffee, asked for a tip and no sugar.
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Nice place
Restaurantji Recommends
The store was updated and now it looks great. It's clean, the staff are friendly and the coffee is always good.
Atmosphere: 5
Food: 5
Service: 5
Judy is absolutely amazing! I used to go to a different Starbucks closer to me on my drive into work, but choose to go to Grace Park simply for Judy.
I know it's gonna be a great day when Judy greats me at the drive through speaker!
I hope that they see your worth Judy. You are a keeper and deserve the best things to come to you in life.
Food: 5
Service: 5
Smaller-sized Starbucks with the usual drinks and snacks, but a more relaxed vibe. It’s pretty quiet, which is great for catching up with a friend or getting some work done on your laptop. There’s a small patio that’s nice when it’s not too humid out. Staff here are super polite and helpful, which makes the experience even better. Nothing fancy, just a solid spot for your caffeine fix and a little peace and quiet.
Atmosphere: 4
Food: 4
Service: 5
I had a disappointing experience at this Starbucks location in the Triangle area. After making a purchase inside the store, I went through the drive-thru shortly after to request some ice in a tall cup for my toddler. The barista (a tall male wearing glasses) informed me, rather abruptly over the speaker, that I would need to make another purchase to receive the ice. Even after explaining that I had just bought something inside, he didn’t seem interested in listening or helping resolve the situation. Ultimately, I had to make an additional purchase just to get a cup of ice. This was frustrating and felt unnecessarily rigid, especially given the circumstances.
Atmosphere: 1
Food: 1
Service: 1
I visited the Starbucks in Morrisville today and had an unpleasant experience with a tall male employee wearing glasses. When I asked for my drink to be remade as it didn’t match my instructions, he responded with attitude, told me to throw it away myself, and refused to take it back. He remade the drink with clear disinterest, and the taste was still poor. The overall experience felt unprofessional and disappointing.
Atmosphere: 1
Food: 1
Service: 1
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