i starred the service a 3 only by the simple fact it depends on the coworkers from time to time . this time i was a little disappointed because me and my boyfriend mentioned “light ice” for our matchas we ordered but they presented us a full cup of ice by the time we finished . maybe i shouldn’t complain but otherwise if you are a matcha fanatic like myself i would recommend the large .
regardless great for some quick & refreshing during the early afternoon !
Service: 3
Mike Lasley
Great coffee and friendly service. Highly recommend.
Food: 5
Service: 5
Ryan
BEWARE, location is not reliable for mobile orders. One third of them have been right.
Atmosphere: 1
Food: 1
Service: 1
deneen isles
I AM TELLING YOU THE SISTER AND THE BROTHER THAT COOKS. I COME THRU THE DRIVE THRU AT 5:30AM. MY FOOD IS ALWAYS HOT. I THANK YALL FOR THE GREAT CUSTOMER SERVICE. YALL NEED A RAISE. I KNOW YALL NOT SISTER AND BROTHER I WILL SAY AFRICAN AMERICAN MY PEOPLE LOL YALL KEEEP DOING THE THANG
Atmosphere: 5
Food: 5
Service: 5
Rod Wave
Only the older white lady knows what costumer service is. They’re always slow, don’t know how to talk to customers, & the drinks/food rarely comes out right. Replace the whole staff immediately.
Atmosphere: 1
Food: 2
Service: 1
RENMAN
Very nice employees, and they always get my order correct.
Debbie Spiron
Pretty slow service.
Food: 5
Service: 2
Michael Day
As I’m standing in the lobby entering my order on the kiosk, all I hear is one of the workers that is cleaning complaining about people coming in while she is sweeping. She was not quite about what she was saying. Then as I am standing there waiting on my order and others, she blurted out, “why does people have to come in here, why can’t they just go through the drive through”! This isn’t my first experience hearing the workers complain. I’m sorry but if it wasn’t sure the customers, you wouldn’t have a job! That said, I will drive 20 miles out of the way to get Dunkin again, before I step foot in this crap hole. That was it for me, and I’ll make sure I tell others as well.
Atmosphere: 1
Food: 1
Service: 1
Robynne King
It’s very sad that we can’t get a live person to ring customers up. The parking lot is so small you almost have to go through the drive thru. And then after you physically place your own order, you have to wait forever because they have more people managing the drive-through than they do the front counter. For the price, the inconvenience of having to place your own order and the lack of employees actually working on the people that come in the door versus through the driveway I won’t be back.
The people that work here are SO RUDE!! Always I have never been and anyone ever be friendly. Always have an attitude!!! And the parking lots sucks!! I will never go back!!
C Michaels
The woman who is in the drive thru with the long nails always has an attitude and is rude.
Brylee Benson
DO NOT GO HERE!!! The management is HORRIBLE (Especially the BIG lady) extremely rude❌
hi everyone .
i starred the service a 3 only by the simple fact it depends on the coworkers from time to time . this time i was a little disappointed because me and my boyfriend mentioned “light ice” for our matchas we ordered but they presented us a full cup of ice by the time we finished . maybe i shouldn’t complain but otherwise if you are a matcha fanatic like myself i would recommend the large .
regardless great for some quick & refreshing during the early afternoon !
Service: 3
Great coffee and friendly service. Highly recommend.
Food: 5
Service: 5
BEWARE, location is not reliable for mobile orders. One third of them have been right.
Atmosphere: 1
Food: 1
Service: 1
I AM TELLING YOU THE SISTER AND THE BROTHER THAT COOKS. I COME THRU THE DRIVE THRU AT 5:30AM. MY FOOD IS ALWAYS HOT. I THANK YALL FOR THE GREAT CUSTOMER SERVICE. YALL NEED A RAISE. I KNOW YALL NOT SISTER AND BROTHER I WILL SAY AFRICAN AMERICAN MY PEOPLE LOL YALL KEEEP DOING THE THANG
Atmosphere: 5
Food: 5
Service: 5
Only the older white lady knows what costumer service is. They’re always slow, don’t know how to talk to customers, & the drinks/food rarely comes out right. Replace the whole staff immediately.
Atmosphere: 1
Food: 2
Service: 1
Very nice employees, and they always get my order correct.
Pretty slow service.
Food: 5
Service: 2
As I’m standing in the lobby entering my order on the kiosk, all I hear is one of the workers that is cleaning complaining about people coming in while she is sweeping. She was not quite about what she was saying. Then as I am standing there waiting on my order and others, she blurted out, “why does people have to come in here, why can’t they just go through the drive through”! This isn’t my first experience hearing the workers complain. I’m sorry but if it wasn’t sure the customers, you wouldn’t have a job! That said, I will drive 20 miles out of the way to get Dunkin again, before I step foot in this crap hole. That was it for me, and I’ll make sure I tell others as well.
Atmosphere: 1
Food: 1
Service: 1
It’s very sad that we can’t get a live person to ring customers up. The parking lot is so small you almost have to go through the drive thru.
And then after you physically place your own order, you have to wait forever because they have more people managing the drive-through than they do the front counter. For the price, the inconvenience of having to place your own order and the lack of employees actually working on the people that come in the door versus through the driveway I won’t be back.
Atmosphere: 1
Food: 5
Service: 1
Incredibly rude and unprofessional staff.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Love Dunks
Atmosphere: 5
Food: 5
Service: 5
The most non fresh donuts I’ve ever try.
The people that work here are SO RUDE!! Always I have never been and anyone ever be friendly. Always have an attitude!!! And the parking lots sucks!! I will never go back!!
The woman who is in the drive thru with the long nails always has an attitude and is rude.
DO NOT GO HERE!!! The management is HORRIBLE (Especially the BIG lady) extremely rude❌
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