Stopped in for a quick bite. Almost fully automated service (i.e. order from kiosk). Eating in, get a number and food is brought to your table. Drive thru window was in lobby, do employee had to bring bags into eating area. First McDonslds I've been to that was designed this way
Atmosphere: 4
Food: 4
Service: 4
Jim W
Ordered at the kiosk and took a table tent card with a number on it. They delivered the food right to our table. Everything was good.
Atmosphere: 4
Food: 5
Service: 5
Leslie Barnett
It's typical McDonald's
Atmosphere: 3
Food: 4
Service: 2
Rick Lupton
Good coffee, I miss the hazelnut iced coffee flavor
Atmosphere: 3
Food: 4
Service: 5
Anna Foster
The chicken in the snack wrap was raw and the sweet tea taste like it was moldy and a month old.
Atmosphere: 1
Food: 1
Service: 1
Cynfor
I live nearby so come here often as it's one of two fast food places anywhere around. 8/10 times the food is wrong or not cooked. I come in to order and have been seen by the manager Sean along with other customers and have been ignored for over 30 minutes as of writing.
Food: 1
Service: 1
misty goforth
This place sucks. Ordered a few days ago, Ordered 3 hamburgers, a mccrispy chicken 3 fries. Got to the window only handed the hamburgers. Asked were the fries were, after much arguing finally got them. Noticed no mccrispy in the bag, told them showed receipt guy kept saying no Order complete. Didn't get the sandwich. Ordered today at 10:00 on the app. It was posted they serve breakfast till 10:30. I know it was stupid to Order but I wanted hotcakes for some reason. I get there and they were oh we canceled your order. Asked how come we stop serving breakfast at 10:30. Yes I know that but I Order it on the app at 10:00. So why wasn't it took. Sorry we canceled your order. Yeah by why. Never told why they canceled it just kept repeating its canceled.
Atmosphere: 1
Food: 1
Service: 1
Maggie Brittain
The food was over all good except for my bacon which was greasy but that isn’t that big of a deal. However the service was not good and the man in the front with ginger hair kept getting mad, but the brunette girl with glasses was very helpful and when they didn’t give me my tea, even though she just came in a few minutes prior she got me my tea and was nice too.
Bri Nevins
I ordered a Carmel frappe and it had pieces of chocolate in it. Im deathly allergic to chocolate and at least one of the employees knows this since they know me outside of the building.
Atmosphere: 2
Food: 1
Service: 1
Lambros Balatsias
I was driving up to Banner Elk and got hungry along the way. The beauty of McDonalds is it's consistency anywhere and everywhere. While I have had some less than ideal experiences, this location got it right. Dining room is the smallest I have ever seen for a McDonald's, and it was packed, so I ate in my car (drive through line was long but moving quickly, I just wanted to park and eat).
It is drive through that views the lobby as a nuisance.
Atmosphere: 1
Food: 3
Service: 2
MJ Cocke
Food was just thrown in the bag not wrapped up. Service isn't good. Their orange juice machine is never working. I used to love it here. No so much now.
Atmosphere: 1
Food: 1
Service: 1
Luna Bri
River makes the best Fry’s I’ve ever had🙏 he needs a raise. Good McDonalds location. also it would be cool if u gave me free food for this review. Really appreciate the honestyz
Atmosphere: 5
Food: 5
Service: 5
Joseph Trivette
I come in the store and one of the manager in a pink shirt was very rude and told one of the employees to ask leave bc I wasn't eat and I was thinking what to get
Stopped in for a quick bite. Almost fully automated service (i.e. order from kiosk). Eating in, get a number and food is brought to your table. Drive thru window was in lobby, do employee had to bring bags into eating area. First McDonslds I've been to that was designed this way
Atmosphere: 4
Food: 4
Service: 4
Ordered at the kiosk and took a table tent card with a number on it. They delivered the food right to our table. Everything was good.
Atmosphere: 4
Food: 5
Service: 5
It's typical McDonald's
Atmosphere: 3
Food: 4
Service: 2
Good coffee, I miss the hazelnut iced coffee flavor
Atmosphere: 3
Food: 4
Service: 5
The chicken in the snack wrap was raw and the sweet tea taste like it was moldy and a month old.
Atmosphere: 1
Food: 1
Service: 1
I live nearby so come here often as it's one of two fast food places anywhere around. 8/10 times the food is wrong or not cooked. I come in to order and have been seen by the manager Sean along with other customers and have been ignored for over 30 minutes as of writing.
Food: 1
Service: 1
This place sucks. Ordered a few days ago, Ordered 3 hamburgers, a mccrispy chicken 3 fries. Got to the window only handed the hamburgers. Asked were the fries were, after much arguing finally got them. Noticed no mccrispy in the bag, told them showed receipt guy kept saying no Order complete. Didn't get the sandwich. Ordered today at 10:00 on the app. It was posted they serve breakfast till 10:30. I know it was stupid to Order but I wanted hotcakes for some reason. I get there and they were oh we canceled your order. Asked how come we stop serving breakfast at 10:30. Yes I know that but I Order it on the app at 10:00. So why wasn't it took. Sorry we canceled your order. Yeah by why. Never told why they canceled it just kept repeating its canceled.
Atmosphere: 1
Food: 1
Service: 1
The food was over all good except for my bacon which was greasy but that isn’t that big of a deal. However the service was not good and the man in the front with ginger hair kept getting mad, but the brunette girl with glasses was very helpful and when they didn’t give me my tea, even though she just came in a few minutes prior she got me my tea and was nice too.
I ordered a Carmel frappe and it had pieces of chocolate in it. Im deathly allergic to chocolate and at least one of the employees knows this since they know me outside of the building.
Atmosphere: 2
Food: 1
Service: 1
I was driving up to Banner Elk and got hungry along the way. The beauty of McDonalds is it's consistency anywhere and everywhere. While I have had some less than ideal experiences, this location got it right. Dining room is the smallest I have ever seen for a McDonald's, and it was packed, so I ate in my car (drive through line was long but moving quickly, I just wanted to park and eat).
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is drive through that views the lobby as a nuisance.
Atmosphere: 1
Food: 3
Service: 2
Food was just thrown in the bag not wrapped up. Service isn't good. Their orange juice machine is never working. I used to love it here. No so much now.
Atmosphere: 1
Food: 1
Service: 1
River makes the best Fry’s I’ve ever had🙏 he needs a raise. Good McDonalds location. also it would be cool if u gave me free food for this review. Really appreciate the honestyz
Atmosphere: 5
Food: 5
Service: 5
I come in the store and one of the manager in a pink shirt was very rude and told one of the employees to ask leave bc I wasn't eat and I was thinking what to get
Atmosphere: 1
Food: 3
Service: 1
The staff wasn’t nice at all.
Atmosphere: 4
Food: 3
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