*Edited review* Fries were OLD, got the crabby patty, it was pretty good. The dining area was disgusting, trash and food all over the place, the trash cans stunk and were full, everyone was just standing around, when they could have been cleaning.
(Not sure if they have added changing tables) but went to change my sons diaper and there were NO changing tables…….. Had to change it in the back of my car in pouring rain 48° weather……
GET A CHANGING TABLE!!!!
Brian Bayliss
Favorite fast food place in Oak Ridge.
Atmosphere: 5
Food: 5
Service: 5
Zack Flowers
It's a good wendys.
Atmosphere: 4
Food: 4
Service: 4
Wyatt
Always packed because no one there knows what they're doing. Best not to catch them during lunch hour.
Atmosphere: 1
Food: 1
Service: 1
Ronnie Tuttle
7-4-2024 ORDERED JR. CHEESEBURGER DELUXE. GOT HOME UNWRAPPED IT HAD 41/2 TONS OF MAYO INSIDE OF WRAPPER.THERE FORE WHEN SMART EMPLOYEE WRAPPED THE BURGER THERE WAS. 4 1/2 POUNDS OF MAYO ALL OVER BUN NEVER AGAIN.. .
Atmosphere: 1
Food: 1
Service: 1
Greg Anderson
I’m only giving one star because I can’t go lower. Burnt food. Absolutely pathetic service and no empathy for providing burnt food to customers.
Atmosphere: 1
Food: 1
Service: 1
John Bowen
Food was decent fast food. Staff got our order correct and we're friendly!
Atmosphere: 4
Food: 5
Service: 5
Rosanna Tejeda (Rosanna)
I liked it
Atmosphere: 4
Food: 4
Service: 4
Thomas Mcgee
The boy at the cash register taking my order did not listen to anything I said
Atmosphere: 5
Food: 5
Service: 3
The John
I go at night. It's always one of two young men at the register. Both have always been polite, helpful, and quick. There's also a very pretty young woman who is always friendly, gives you a smile, and waves. The rest of the staff seems to make good food quickly and seem to be polite. This is the best Wendy's I've ever been to. I also really dig the soda machines with all the different types and flavors.
Surprised by how good the breakfast is there. Their coffee drink was large and sweet. Very good. The baconator was tops!
Atmosphere: 5
Food: 5
Service: 5
Colby Hollis
My food was actually pretty good. But when I was ordering, I had the rudest cashier. The name said Tyler on the receipt. He had brown hair. I asked him several questions and all he did was snap back with rude answers. Another customer complained about his fries being cold and the cashier rolled his eyes and walked away to get them. I understand people have tough days and I have never left a bad review like this, but this feels well deserved.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheeseburger
Mara Zavala
Bad experience, First, when I approached the counter I said with a smile "HI, how are you?!" And the answer with a straight face was "here or to go?", I said "here,please" , "how are you doing?" I asked again in case he did not hear me the first time, then he said "what can I get you?", I placed my order. When we received the food, we had order Baconator fries, the cheese was not even melted it was just cold shredded cheese on the fries and bacon, I went back and ask if could have some melted cheese on the fries. Without even looking at me he grabbed the fries and put cheese on them. Back to my table, I ordered Asiago bacon chicken, when I unwrapped the sandwich a long black hair was across the cheese. Back to the counter, I told the cashier, same person that before, who without saying a word, he went back to the kitchen and prepared another sandwich. He gave it to me and grabbed the one with the hair, not a single word. No apology, no nothing. I'm usually a pretty lay back person and do not like to complaint, I understand that people can have bad days at work, but as a client I think I deserve some respect the same way I respect whoever is at the other side of the counter. Definitely not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Catherine Bullock
Missing several items. Staff was friendly and place was clean. Wanted pretzel buns but they were out. Bacon on baconators was hard to find. Missing milk with child's meal. MissingRanch dressing for chicken nuggets. Cheese was Missing from kids cheeseburger.
*Edited review*
Fries were OLD, got the crabby patty, it was pretty good. The dining area was disgusting, trash and food all over the place, the trash cans stunk and were full, everyone was just standing around, when they could have been cleaning.
(Not sure if they have added changing tables) but went to change my sons diaper and there were NO changing tables…….. Had to change it in the back of my car in pouring rain 48° weather……
GET A CHANGING TABLE!!!!
Favorite fast food place in Oak Ridge.
Atmosphere: 5
Food: 5
Service: 5
It's a good wendys.
Atmosphere: 4
Food: 4
Service: 4
Always packed because no one there knows what they're doing. Best not to catch them during lunch hour.
Atmosphere: 1
Food: 1
Service: 1
7-4-2024 ORDERED JR. CHEESEBURGER DELUXE. GOT HOME UNWRAPPED IT HAD 41/2 TONS OF MAYO INSIDE OF WRAPPER.THERE FORE WHEN SMART EMPLOYEE WRAPPED THE BURGER THERE WAS. 4 1/2 POUNDS OF MAYO ALL OVER BUN NEVER AGAIN.. .
Atmosphere: 1
Food: 1
Service: 1
I’m only giving one star because I can’t go lower. Burnt food. Absolutely pathetic service and no empathy for providing burnt food to customers.
Atmosphere: 1
Food: 1
Service: 1
Food was decent fast food. Staff got our order correct and we're friendly!
Atmosphere: 4
Food: 5
Service: 5
I liked it
Atmosphere: 4
Food: 4
Service: 4
The boy at the cash register taking my order did not listen to anything I said
Atmosphere: 5
Food: 5
Service: 3
I go at night. It's always one of two young men at the register. Both have always been polite, helpful, and quick. There's also a very pretty young woman who is always friendly, gives you a smile, and waves. The rest of the staff seems to make good food quickly and seem to be polite. This is the best Wendy's I've ever been to. I also really dig the soda machines with all the different types and flavors.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Surprised by how good the breakfast is there. Their coffee drink was large and sweet. Very good. The baconator was tops!
Atmosphere: 5
Food: 5
Service: 5
My food was actually pretty good. But when I was ordering, I had the rudest cashier. The name said Tyler on the receipt. He had brown hair. I asked him several questions and all he did was snap back with rude answers. Another customer complained about his fries being cold and the cashier rolled his eyes and walked away to get them. I understand people have tough days and I have never left a bad review like this, but this feels well deserved.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Cheeseburger
Bad experience, First, when I approached the counter I said with a smile "HI, how are you?!" And the answer with a straight face was "here or to go?", I said "here,please" , "how are you doing?" I asked again in case he did not hear me the first time, then he said "what can I get you?", I placed my order. When we received the food, we had order Baconator fries, the cheese was not even melted it was just cold shredded cheese on the fries and bacon, I went back and ask if could have some melted cheese on the fries. Without even looking at me he grabbed the fries and put cheese on them. Back to my table, I ordered Asiago bacon chicken, when I unwrapped the sandwich a long black hair was across the cheese. Back to the counter, I told the cashier, same person that before, who without saying a word, he went back to the kitchen and prepared another sandwich. He gave it to me and grabbed the one with the hair, not a single word. No apology, no nothing. I'm usually a pretty lay back person and do not like to complaint, I understand that people can have bad days at work, but as a client I think I deserve some respect the same way I respect whoever is at the other side of the counter. Definitely not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Missing several items. Staff was friendly and place was clean. Wanted pretzel buns but they were out. Bacon on baconators was hard to find. Missing milk with child's meal. MissingRanch dressing for chicken nuggets. Cheese was Missing from kids cheeseburger.
Atmosphere: 4
Food: 1
Service: 4
Good food great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
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