Was told to wait 10 minutes and it took almost 30. This happens often. It has gone down hill in the last few years.
Nysha Derricks
They did not take our order we go there which was 10:11 right behind a red truck at the same time they proceed to take their order and right after they tell up to hold. At 10:22 our order was still not taken so I proceed to knock at their window and tell them we were here waiting for 10 mins and they tell us they had no idea although they told us to wait and their system was down. They essentially planned to just leave us sitting there until they officially closed they are wrong. Terrible service. I can’t upload videos but I had video proof.
bob
Thanks Skyler you made our visit special. We don't get to eat out that often. So it is always a special occasion and anything can ruin it, but if you have the best people everything else is GRAVEY.
Philip Hunt
Never have food on time even when you order online. Didn't even have any original
Ken Freeman
Typical KFC 🍗
Atmosphere: 4
Food: 4
Service: 4
Tammy Lynn
I have to ask them not to burn up my French fries. Terrible service, workers need more training or something. The food has went down hill recently. I've asked twice to speak to the manager, I always get told the manager isn't there! Doubt I'll go back to Pembroke KFC until service and food is better. I'll spend my money at Bojangles!!
Susan Deese
Cashier was absolutely fabulous!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Melissa Locklear
Never have DoorDash orders ready never get acknowledged when you walk in then its always a wait on something order was suppose to been ready at 3:51 asked about it said wait on tenders 12 min later still no order all while there’s atleast 8 workers on the clock but some doing like most do playing on the phone or chatting with coworkers
Atmosphere: 1
Service: 1
Emily Emerson
I love the saucy nuggets and the macaroni
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 1 Piece Breast Fill Up, Crispy Colonel Fill Up, Fried Chicken
Stephanie Scott
I got a 12 piece meal the chicken taste like fish it must be the grease or something I called talk to asst manager going to replace chicken
New kiosk is ok but doesn't print reciept, staff doesn't properly fulfill orders per kiosk orders. Staff rude when have to ask for order to be right and take their time.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crispy Colonel Combo
Jones Barn
Placed a mobile order, get here to pick it up and they tell me there’s an additional wait of 16 minutes after I have been waiting for over 30 minutes. Terrible experience and not worth it with bad customer service and high prices!
Cherron Holiday
Pulled up to order and was told it would be a 15 minute wait for chicken as they didn't have any ready. I paid for the food and was pulled up. I waited over 20 minutes and no one brought the food. However as soon as I go in our order is ready. Seems no one wanted to bring our food or have any chicken ready.
Was told to wait 10 minutes and it took almost 30. This happens often. It has gone down hill in the last few years.
They did not take our order we go there which was 10:11 right behind a red truck at the same time they proceed to take their order and right after they tell up to hold. At 10:22 our order was still not taken so I proceed to knock at their window and tell them we were here waiting for 10 mins and they tell us they had no idea although they told us to wait and their system was down. They essentially planned to just leave us sitting there until they officially closed they are wrong. Terrible service. I can’t upload videos but I had video proof.
Thanks Skyler you made our visit special. We don't get to eat out that often. So it is always a special occasion and anything can ruin it, but if you have the best people everything else is GRAVEY.
Never have food on time even when you order online. Didn't even have any original
Typical KFC 🍗
Atmosphere: 4
Food: 4
Service: 4
I have to ask them not to burn up my French fries. Terrible service, workers need more training or something. The food has went down hill recently. I've asked twice to speak to the manager, I always get told the manager isn't there! Doubt I'll go back to Pembroke KFC until service and food is better. I'll spend my money at Bojangles!!
Cashier was absolutely fabulous!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Never have DoorDash orders ready never get acknowledged when you walk in then its always a wait on something order was suppose to been ready at 3:51 asked about it said wait on tenders 12 min later still no order all while there’s atleast 8 workers on the clock but some doing like most do playing on the phone or chatting with coworkers
Atmosphere: 1
Service: 1
I love the saucy nuggets and the macaroni
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 1 Piece Breast Fill Up, Crispy Colonel Fill Up, Fried Chicken
I got a 12 piece meal the chicken taste like fish it must be the grease or something I called talk to asst manager going to replace chicken
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Door dashed a blackberry lemonade. OMGGGGGH
Door dashed a blackberry lemonade. OMGGGGGH
New kiosk is ok but doesn't print reciept, staff doesn't properly fulfill orders per kiosk orders. Staff rude when have to ask for order to be right and take their time.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crispy Colonel Combo
Placed a mobile order, get here to pick it up and they tell me there’s an additional wait of 16 minutes after I have been waiting for over 30 minutes. Terrible experience and not worth it with bad customer service and high prices!
Pulled up to order and was told it would be a 15 minute wait for chicken as they didn't have any ready. I paid for the food and was pulled up. I waited over 20 minutes and no one brought the food. However as soon as I go in our order is ready. Seems no one wanted to bring our food or have any chicken ready.
Food: 4
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