Pizza Hut
832 W 3rd St, Pembroke
(910) 521-0210
Recent Reviews
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Stopped for lunch on our way home from vacation & we were pleasantly surprised!! The lunch buffet was stocked with many choices & the staff (although small) were very attentive. Highly recommend!! Great job to the GM, very nice man!
Atmosphere: 5
Food: 5
Service: 5
Staff doesn't greet the customer, nor said thank you for my purchase. I paid for extra cheese, pizza absolutely didn't show it.
Atmosphere: 3
Food: 3
Service: 2
Food's pretty good when they get your order right but they're currently understaffed at the moment so it's not really on them other than that is perfect
Atmosphere: 4
Food: 5
Service: 2
Don’t waste your time on dine-in buffet. This location absolutely does not care about serving you in this manner. The salad bar is constantly unattended. Usually with out multiple items. Went inside and waited nearly thirty minutes before getting our drinks. Pizza was available hardly ever. Other items appeared dried out and very uninviting. It appeared that they had no one designated to serve the dining area. Our group was totally blindsided by their total lack of service. Waitress came by about every 15 to apologize for conditions we were experiencing. Dine in service has been like this for as long as I remember. Will never return to dine in. We always call in and pick up our order. Usually this is when they excell. Our orders are always on time and ready in less time than they indicate. This location should become pick up service and delivery only. They never have enough employees to service the dining room or clean up the restrooms. I never consider this as a dining option unless it’s pick up. Poorly managed and maintained but still the best pizza option in town. Just don’t ruin your day by considering dining in.
Vegetarian options: If you’re interested in the salad bar please consider going somewhere else.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Supreme Pizza
I order my food at 11 and didn’t get my food till almost 1:30pm!!!! I called and called no answer this place really sucks.
Atmosphere: 1
Food: 1
Service: 1
Quality has steadily improved over the last few years ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Supreme Pizza
Kept me on hold 15 mins, and then I hung up called back and stayed on hold again until I gave up... Makes no sense, hire somebody that can do the job...
Service: 1
I think they need more help for better service.
Atmosphere: 5
Food: 5
Service: 3
The big box was not good and it needed some sauce on the crust because it may add more flavor and if the crust wasn't too thick might be better. Pizza Hut used to have the best pizza bar but things most definitely have changed.
Atmosphere: 3
Food: 1
Service: 5
Terrible! Pizza was not made the way we ordered it, and we all got sick from the food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Lovers Pizza, Cheese Sticks, Cheese Pizza
Kid-friendliness: Kid friendly.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Friendly staff and satisfactory for
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Traditional Wings, Meat Lovers Pizza, Cinnabon Mini Rolls, Cheese Sticks, Super Supreme Pizza, Cheese Pizza, Hawaiian Chicken Pizza, Breadsticks, Breaded Boneless Wings, Supreme Pizza, Sides, Oven-Baked Cheesy Alfredo Pasta, Oven-Baked Chicken Alfredo Pasta, Cinnamon Sticks
Was delicious...was late picking up my orders but it was still warm.
Atmosphere: 5
Food: 5
Service: 5
Food was great. Men Restroom
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
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