McDonald's
731 S Key St, Pilot Mountain
(336) 368-4608
Recent Reviews
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Avoid this particular location at all cost this is by far the worst McDonald’s in the entire area go to any other restaurant but this one specifically corporate needs to get some new management at this location immediately!
Atmosphere: 1
Food: 4
Service: 1
Use the app. Modern design. Busy. Consistent.
Atmosphere: 5
Food: 5
Service: 5
employee with the septum piercing was nice
Service: 5
Food was wrong :(. What food I did get was hot and the service was fast and friendly. Double check orders before driving off
Atmosphere: 4
Food: 3
Service: 4
Been there three times, all three times I was told to wait at the curbside parking spot and I was forgotten about until I went back around the drive thru and got my food myself. And by that point my food was cold.
Atmosphere: 1
Food: 2
Service: 1
One of the better McDonalds I’ve visited. Workers are friendly and polite.
Food is always good when I order.
Wait time can vary, but typically fast.
Atmosphere: 4
Food: 4
Service: 3
Thankful to have at least one place nearby that has a play place!
Atmosphere: 5
Food: 3
Service: 5
Poor service is putting it mildly. I live a few miles away and had stopped visiting this location 2 years ago due to terrible service . I thought I would try it again for some ice cream. That will be mine and my family’s last trip to this location ever.
Atmosphere: 1
Food: 1
Service: 1
It has become so dead inside, the food is crappy as usual.
Atmosphere: 3
Food: 3
Service: 3
Everyone hates their job here
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Changing for sauce
Atmosphere: 2
Food: 1
Service: 1
It was ok, but the McDonald's on renfro st in mt airy is by far the best.
Atmosphere: 4
Food: 4
Service: 4
I’ve seen better maintained bathrooms in a gas station. Disgusting!!
Atmosphere: 1
Food: 1
Service: 1
It is very hot in the play place area and they won’t do anything about it but the food is pretty good sometimes
Atmosphere: 2
Food: 4
Service: 3
I got a hamburger happy meal and a medium fries. I was asked to wait to the side for the fries to be made. Then proceeded to wait for 30 minutes while watching a bunch of other people receive their orders and leave. Finally someone came out and asked what I had. She said they had it at the inside counter and she gave me a refund since I was waiting. I get home with the food which was for my little girl only to find the fries. No hamburger. The entre of the ONLY meal I purchased was missing. I live 30 minutes away. The gas I would use to pick it up would be more money than the burger. Check your Happy Meals people because you may only get fries.
Atmosphere: 2
Food: 2
Service: 1
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