While taking my order at the drive through the male employee was mumbling under his breath... cussing ... and could be heard with 2 small children under the age of 7 in my car. To make it worst I had ordered happy meals so obviously there was more than likely children with the person (me) in the drive through ordering. .. I should have said something to him when I came to the window ESPECIALLY AFTER SEEING HE WAS ALSO A MANAGER!!!! No wonder it can sometimes take 30mins to just get a order of 2 large fries and 2 drinks.
Dietary restrictions: Does not have this option. I don't think .
Wheelchair accessibility: Accessibility to inside and parking
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Happy Meal
emma forster
The girl who was at the window was very rude and gave attitude….. when about to pull to the second window me saying “Thank you, have a great night” as she was handing me my change she then replied “Hmm okay” then closed the window. I expect a nicer response rather than a snarky comment. Upset with the service and atmosphere she set for this McDonalds. Do better! Also to the girl with glasses and looked to be light skinned I love the energy and smiles you were giving everyone…maybe show your coworkers how to treat costumers.
Atmosphere: 3
Food: 2
Service: 1
Joseph Cimadamore
Average review for an average fast food restaurant. The food is ok. I had to ring in my own order and the printer failed to print so barely saw what my order number was for when they yell it out tongive it to me. The tv by me while I waited was either off or broken. So 3 stars seems fitting.
Kid-friendliness: Sure kids love McDonald's and the happy meal.
Wheelchair accessibility: This place is wheelchair accessible
Atmosphere: 3
Food: 3
Service: 3
Excellence Auto Solutions
Good place for fast food!
Atmosphere: 5
Food: 5
Service: 5
Josh Priest
They should close this location down. To their credit the staff tries. The management is terrible. Can’t hire enough employees to take orders and getting your food is impossible. I would suggest do not waste youentire if you’re in a hurry
Atmosphere: 2
Food: 2
Service: 1
Alexander Brown
It's a McDonald's.
Atmosphere: 3
Food: 3
Service: 2
Grandpa Stein
Pleasant place to eat.
Parking: West End, NC
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fish Fillet Sandwich
Cassandra Hamilton
We were headed out of town and stopped to pick up breakfast sandwiches, but alas...my favorite time was over! We settled for a fish sandwich, Big Mac, fries, and drinks. The fries were warm, but the Big Mac wasn't. The meal served our purpose, and overall McDonalds is consistent with great fries!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
Katie Waring
Slow service, bad attitudes.
Marlena Gleeson
This is why you should always look before taking bites out of your food. A fly in the middle my breakfast burrito. I spit my bite out in utter fear. Really poor job on your facility’s part. I hope this review reaches other people. I’m never coming back.
Waited 20 minutes at the drive thru window to get a miserable quarter pounder with minimul cheese. No pickles or normal toppings only ketchup, overcooked. Worst burger ever. My last visit to this location.
Atmosphere: 1
Food: 1
Service: 1
John Lowe
Not sure what kind of social experiment this McDonald’s is running, but it’s impressive how they’ve managed to make long lines and terrible service even worse. They swapped out 80% of their staff with robots—great, right? Wrong. They kept the absolute dumbest humans possible. It’s like they were handpicked for their incompetence. If you enjoy waiting forever to interact with malfunctioning machines and clueless employees, this is your spot. Everyone else, steer clear.
Atmosphere: 1
Food: 1
Service: 1
Shelby Meadows
My food was hot, and I ordered large fries, but they were not full. It was like getting medium fries.
Parking: Busy restaurant.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mcmuffin, French Fries, McDonald's Big Mac, Mcgriddles
Tasha
The workers had bad attitudes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets, Hotcakes, French Fries, Pancake, Croissant, McDonald's Big Mac
Catalina Wine Mixer
The cater to the drive thru. Don’t order curbside. It’s very slow and they forget your order.
While taking my order at the drive through the male employee was mumbling under his breath... cussing ... and could be heard with 2 small children under the age of 7 in my car. To make it worst I had ordered happy meals so obviously there was more than likely children with the person (me) in the drive through ordering. ..
I should have said something to him when I came to the window ESPECIALLY AFTER SEEING HE WAS ALSO A MANAGER!!!! No wonder it can sometimes take 30mins to just get a order of 2 large fries and 2 drinks.
Dietary restrictions: Does not have this option. I don't think .
Wheelchair accessibility: Accessibility to inside and parking
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Happy Meal
The girl who was at the window was very rude and gave attitude….. when about to pull to the second window me saying “Thank you, have a great night” as she was handing me my change she then replied “Hmm okay” then closed the window. I expect a nicer response rather than a snarky comment. Upset with the service and atmosphere she set for this McDonalds. Do better! Also to the girl with glasses and looked to be light skinned I love the energy and smiles you were giving everyone…maybe show your coworkers how to treat costumers.
Atmosphere: 3
Food: 2
Service: 1
Average review for an average fast food restaurant. The food is ok. I had to ring in my own order and the printer failed to print so barely saw what my order number was for when they yell it out tongive it to me. The tv by me while I waited was either off or broken. So 3 stars seems fitting.
Kid-friendliness: Sure kids love McDonald's and the happy meal.
Wheelchair accessibility: This place is wheelchair accessible
Atmosphere: 3
Food: 3
Service: 3
Good place for fast food!
Atmosphere: 5
Food: 5
Service: 5
They should close this location down. To their credit the staff tries. The management is terrible. Can’t hire enough employees to take orders and getting your food is impossible. I would suggest do not waste youentire if you’re in a hurry
Atmosphere: 2
Food: 2
Service: 1
It's a McDonald's.
Atmosphere: 3
Food: 3
Service: 2
Pleasant place to eat.
Parking: West End, NC
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fish Fillet Sandwich
We were headed out of town and stopped to pick up breakfast sandwiches, but alas...my favorite time was over! We settled for a fish sandwich, Big Mac, fries, and drinks. The fries were warm, but the Big Mac wasn't. The meal served our purpose, and overall McDonalds is consistent with great fries!
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: French Fries
Slow service, bad attitudes.
This is why you should always look before taking bites out of your food. A fly in the middle my breakfast burrito. I spit my bite out in utter fear. Really poor job on your facility’s part. I hope this review reaches other people. I’m never coming back.
Food: 1
Restaurantji Recommends
Waited 20 minutes at the drive thru window to get a miserable quarter pounder with minimul cheese. No pickles or normal toppings only ketchup, overcooked. Worst burger ever. My last visit to this location.
Atmosphere: 1
Food: 1
Service: 1
Not sure what kind of social experiment this McDonald’s is running, but it’s impressive how they’ve managed to make long lines and terrible service even worse. They swapped out 80% of their staff with robots—great, right? Wrong. They kept the absolute dumbest humans possible. It’s like they were handpicked for their incompetence. If you enjoy waiting forever to interact with malfunctioning machines and clueless employees, this is your spot. Everyone else, steer clear.
Atmosphere: 1
Food: 1
Service: 1
My food was hot, and I ordered large fries, but they were not full. It was like getting medium fries.
Parking: Busy restaurant.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mcmuffin, French Fries, McDonald's Big Mac, Mcgriddles
The workers had bad attitudes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken, Chicken Mcnuggets, Hotcakes, French Fries, Pancake, Croissant, McDonald's Big Mac
The cater to the drive thru. Don’t order curbside. It’s very slow and they forget your order.
Atmosphere: 3
Food: 5
Service: 3
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