Charleys Cheesesteaks

The sandwich was genuinely awful. The food I received was the worst ever and I’m serious. There was nothing to the $9 sandwich. The workers both were annoyed they even had to work and the gentleman spent a lot of time in the bathroom and the walking around. I’m genuinely so confused how they thought this was okay. They put the sandwich like this open….so they knew what they were serving. Wildddddd

65th and Broadway. Cleveland Ohio. Excellent

Son rápido y buenos sándwiches

Mr. Philip is awesome! Thank you! ❤️

Atmosphere: 5

Food: 5

Service: 5

Everything about this place was awful , they were so so rude , would not recommend going here , they left my food sitting out & treated me like garbage.

Atmosphere: 1

Food: 1

Service: 1

If you are looking for the fastest way to ruin your day, this is the place. The cheesesteaks were so bad we could not keep them down and ended up sick right after. Do yourself a favor and stay away. This was hands down one of the worst food experiences we have ever had.

Atmosphere: 1

Food: 1

Service: 1

The lady at the front was rude and rushing me. The food was disgusting I give 0 stars

Atmosphere: 1

Food: 1

Service: 1

Lady said my wife didn’t pay for an extra order so my wife had to be discriminated against in front of a bunch of people
then I asked for a refund because my one -year-old and four-year-old were getting restless and they said we will remake it and wouldn’t give me my refund and I had to wait until after a bunch of other people were finished, which is unprofessional since I paid way before them and they didn’t properly make my order .

Atmosphere: 1

Food: 1

Service: 1

Ordered large cheese steak and large ultimate fries. Both we're standard size and poorly prepared. This location has hit rock bottom in my opinion.

Atmosphere: 1

Food: 2

Service: 1

Customer service here is horrible. The old black lady that work in the front is very nonchalant, dry and doesn’t even greet you. She looks like she doesn’t even wanna work here. While I’m asking her questions regarding the food, she’s short wording me. A typical old black woman. I will not come here again. I tried to do my reward points but she told me no being that I didn’t scan my code prior to purchasing my food but had she told me about the rewards had she greeted me then I would’ve known that. 0 stars!! What the points of rewards if you’re not gonna tell customers about it??

Never again.

Manager was very rude for no reason. I was the second customer of the day and she already had an attitude.

Today Saturday September 28, 2024 it’s 6:25pm and the staff working there is just terrible no customer service at all and just plain rude and trying to charge me $40 dollars when I asked for 2 orders of small Philly cheese steak sandwich I got barely any fries but with a lot of negative attitude and one young lady on her phone ignoring me when It was clear I was standing by the register wanting to order. This has been the worst service ever I don’t like leaving bad reviews but I ask if the owner can please pay attention to these reviews and make a change for customers thank you.

Won’t go back had to use my mom google account just to make a quick review. Got my order 95% wrong and still begged for 65 cents for ranch when I ordered bacon cheese fries had no sauce or dip . Staff gives lazy and i guess they can’t read either because my receipt had everything on it and I still had to ask for toppings I already initially ordered

The food is really good. The service is extremely slow. The attitudes of the employees are even worse. The don't have a water bridge!

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Philly Cheesesteak, French Fries