Mean Mug Coffee Company

Best coffee ever. Smooth and not bitter. Great service. Support local!

Excellent coffee, frappacino

Atmosphere: 5

Food: 5

Service: 5

Coffee was burnt. Person at register was rude. Inedible

Atmosphere: 1

Food: 1

Service: 1

Stopped by to try their yummy chai latte which is the owners personal blend of flavors and a golden latte. The owner, Evelyn, was there and is so friendly. They grow their own coffee beans on their own farm in Guatemala! Loved that we found a local small business and that their product and service is so good. Keep up the good work and high five to Vivi who made our delightful drinks.

Atmosphere: 5

Food: 5

Service: 5

This location is inside of Carolina Place mall.
I love to try different coffe shops. I had never heard of mean mug but thought it had and inviting name and decided to try.
This was on a Sunday, the mall opens at noon and we walked in around 1230. No one was in the shop. We were greeted immediately asked questions about a couple items on the menu. I decided on the dirty chai with turmeric and honey. After I placed my order I had a chance to take in the ambiance. The store was dirty. The bakery display case looked like it had not been cleaned. There were pastry crumbs all over and the pastries did not look fresh. The tables had not been wiped down and covered in crumbs. I was surprised because it was early and no one was in the store prior to our arrival.
As far as the dirty chai, I don't recommend. That particular combination does not mix well.
I would be willing to try a different location and drink options, but I would not go back to this one.

Atmosphere: 2

Food: 1

Service: 5

Being located in the mall I wasnt expecting much on atmoshpere . Coffee and service were excellent though.

Atmosphere: 3

Food: 4

Service: 4

I’m a huge fan of this place and the owners — I even have a punch card to prove it. Unfortunately, my visit today was really disappointing. When my friend and I walked in, the girl at the counter was on speakerphone having a personal conversation and didn’t acknowledge us at all. We stood there until we were right in front of her, and instead of greeting us, she abruptly ended her call with attitude, as if we were interrupting her. It was uncomfortable and unprofessional, so we just left and went to Starbucks instead. I still really like this place and think the owner is a genuinely great guy, but I was let down by the service today. If she’s working next time, I’ll probably skip coming in again.

Sam was awesome and my frap tasted great!!! He helped me with a refund and made me a customer again!

I’ve been a huge fan of this place for a long time—visiting at least once a week has been part of my routine. I’ve always enjoyed their consistently great coffee and delicious food, especially the cinnamon cake, chocolate cupcake, and BLT sandwich.

However, I was a bit disappointed during my most recent visit on Friday . I decided to try something new and ordered the blueberry lemon cake. Unfortunately, it didn’t meet the high standards I’ve come to expect here. The slice I received wasn’t fresh—it was chewy, which I found unusual for cake, i assume as it seemed to be the end of the piece. I did not even eat it because it was that chewy, also the cake piece was very small.

I’ve always appreciated the excellent service and quality this place offers, which is why this experience stood out. I’m sharing this in hopes that it helps maintain the high quality regulars like me have come to love. Looking forward to many more great visits.

Never had a Cheerwine latte, but after the owner explained it, I had to try! So glad I did!

Top 3 coffee spots in Charlotte area.
Espresso drinks made well and absolutely rock solid crafting.

Legendary staff, always helpful and kind.
Despite being in the mall, they definitely transcend the atmosphere of the busyness of the mall with a cool, collected vibe.

Awesome Barista! Made me a Iced Chai Frappe and it was the best I've had in a long time, Will be back whenever I'm shopping

Great coffee, probably the best in the area. Service is nice and very friendly. My favorite place to start my morning routine.

Best breakfast ever

Delicious coffee lattes and teas! must try this spot