I LOVE THEIR PIZZA IS SO GOOD AND NKT THAT EXPENSIVE AND EMPLOYEES GIVE GOOD
Atmosphere: 5
Food: 5
Service: 5
Almstay Mashecai
The employees are not responsible and respectful. They need to be trained how to serve customers properly and professionally.
Service: 1
Carl Emmanuel
I ordered delivery at 4:30 pm. Come 6:30 pm there’s no updates and they cancel. Made me wait 2 hours just to cancel? I love their pizza but this really gave me a bad taste moving forward.
Atmosphere: 1
Food: 4
Service: 1
Samira Askoul
Food is always amazing. I like to come here often. Pizza is always fresh and delicious, never greasy. Clean environment, kind workers. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Lisandro Ali Castro Rosales
The best New York style pizza in Charlotte!!! They have an amazing personnel always helpful and nice what else can you ask for!! Totally recommended we always order full pizzas to go they also have a really good price!!
Bobby Baloney
I had an urge for pizza one day for lunch, but I wanted something much more singular. I thought about Sbarro at the mall and that they had strombolis and I thought is sounded like it would be perfect to hit my hunger spot. It was a thursday so the mall wasnt busy and I walked right up as soon as i got there. Everything looked freshly prepared from at least that day. The pasta looked good, but I was now on a strombolli mission! I ordered a Sausage, Bacon and Pepperoni stromboli with a ceasar side salad, and I also got a strawberry lemonade. It was all about $13. The strombolli came with a side of marinara, and the salad came with a dressing (I chose ranch). When I ate it I noticed the bacon was put on top of the roll which fell off almost immediately, but it was still a pretty satisfying lunch. There was lots of what seemed like real shreaded parmesean cheese on a really small salad. I really should have gotten the ceasar dressing instead! 7.5/10.
Atmosphere: 2
Food: 5
Service: 4
ASI Dee
There were so many places to eat in the food court in Carolina Mall. But my son insisted on eating at Sbarro. I'm glad we did!!! The store manager Auria was really courteous and professional. I've been in customer service and sales for 30+ years. I know good service when I see it and Auria did an amazing job!! I was really impressed. Hopefully, this "good" review will get to corporate. We all know bad news travels like wild fire. We definitely will be back!!! :)
Pizza has a unique taste that is very different from other pizza places but that is a good thing. Love the taste of the pepperoni pizza. The strambolis could be a bit bigger but they are good as well. Staff has a lot to be desired. I mean I get it they are kids but come one clean them up or make themselves get groomed instead of the grunge unbathed look of Seattle Washington. I mean these people handle our food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: NY Pepperoni Slice, Individual Pepperoni Stromboli
John Abrahamson
Oh man - so glad they delivered! Great prices and value.
Food: 5
Service: 5
Marvin George
Pizza and Service was AWESOME! Atmosphere was a Mall food court so a little loud. They should open a place outside of malls.
Atmosphere: 4
Food: 5
Service: 5
Charlie Perdomo
Good service and pizza looks good ??
Gabe Vinson
Awful service and charged us for the wrong order. When I asked about they had very snotty remarks and a rood attitude I am under 18 and they did not handle the situation very well at all and not to mention them not wearing gloves. They also didn’t greet us at all they asked what we won’t no word after and when we went to pay they didn’t tell us witch drink was diet and no words from the cashier. I won’t be visiting my his location agin taking to Charlie’s or Chick-fil-A that’s for sure
Amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
I LOVE THEIR PIZZA IS SO GOOD AND NKT THAT EXPENSIVE AND EMPLOYEES GIVE GOOD
Atmosphere: 5
Food: 5
Service: 5
The employees are not responsible and respectful. They need to be trained how to serve customers properly and professionally.
Service: 1
I ordered delivery at 4:30 pm. Come 6:30 pm there’s no updates and they cancel. Made me wait 2 hours just to cancel? I love their pizza but this really gave me a bad taste moving forward.
Atmosphere: 1
Food: 4
Service: 1
Food is always amazing. I like to come here often. Pizza is always fresh and delicious, never greasy. Clean environment, kind workers. Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
The best New York style pizza in Charlotte!!! They have an amazing personnel always helpful and nice what else can you ask for!! Totally recommended we always order full pizzas to go they also have a really good price!!
I had an urge for pizza one day for lunch, but I wanted something much more singular. I thought about Sbarro at the mall and that they had strombolis and I thought is sounded like it would be perfect to hit my hunger spot. It was a thursday so the mall wasnt busy and I walked right up as soon as i got there. Everything looked freshly prepared from at least that day. The pasta looked good, but I was now on a strombolli mission! I ordered a Sausage, Bacon and Pepperoni stromboli with a ceasar side salad, and I also got a strawberry lemonade. It was all about $13. The strombolli came with a side of marinara, and the salad came with a dressing (I chose ranch). When I ate it I noticed the bacon was put on top of the roll which fell off almost immediately, but it was still a pretty satisfying lunch. There was lots of what seemed like real shreaded parmesean cheese on a really small salad. I really should have gotten the ceasar dressing instead! 7.5/10.
Atmosphere: 2
Food: 5
Service: 4
There were so many places to eat in the food court in Carolina Mall. But my son insisted on eating at Sbarro. I'm glad we did!!! The store manager Auria was really courteous and professional. I've been in customer service and sales for 30+ years. I know good service when I see it and Auria did an amazing job!! I was really impressed. Hopefully, this "good" review will get to corporate. We all know bad news travels like wild fire. We definitely will be back!!! :)
Atmosphere: 5
Food: 5
Service: 5
Responsive team, nice to be there! Thank you
Atmosphere: 5
Food: 4
Service: 5
Responsive team, nice to be there! Thank you
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Pizza has a unique taste that is very different from other pizza places but that is a good thing. Love the taste of the pepperoni pizza. The strambolis could be a bit bigger but they are good as well. Staff has a lot to be desired. I mean I get it they are kids but come one clean them up or make themselves get groomed instead of the grunge unbathed look of Seattle Washington. I mean these people handle our food.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: NY Pepperoni Slice, Individual Pepperoni Stromboli
Oh man - so glad they delivered! Great prices and value.
Food: 5
Service: 5
Pizza and Service was AWESOME! Atmosphere was a Mall food court so a little loud. They should open a place outside of malls.
Atmosphere: 4
Food: 5
Service: 5
Good service and pizza looks good ??
Awful service and charged us for the wrong order. When I asked about they had very snotty remarks and a rood attitude I am under 18 and they did not handle the situation very well at all and not to mention them not wearing gloves. They also didn’t greet us at all they asked what we won’t no word after and when we went to pay they didn’t tell us witch drink was diet and no words from the cashier. I won’t be visiting my his location agin taking to Charlie’s or Chick-fil-A that’s for sure
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