They give you cold nasty sandwiches. I told Two people I wanted my food fresh. It wasn’t fresh so I bought it back in to then they lied and said they were. I opened up my food it was cold and had no life to it. My husband took his food back to them the second time and he TOLD THEM HE NEED HIS SANDWICH FRESH THEN THEY FINALLY MADE IT FRESH. I was upset I didn’t even go back in. They won’t get my service anymore
Atmosphere: 1
Food: 1
Service: 1
Trynnedi
Came here only because I was on this side of town and my little one wanted chicken fries. I ordered and when I got to the window to pay, the man was super nice, no problem with him at all. Get to the window to get the food, the girl at the window giving your food had her face all turned up. I asked for some barbeque sauce and salt and pepper and she rolled her eyes as she got it. Look, I got chicken fries, I need sauce, you didn’t offer any. And the fries was cold, I WILL NOT be back. Customer service is everything. They need to put the guy at the register up front, he’s more welcoming.
Food: 2
Service: 2
LaQuanda Gipson
Patrina Was Amazing! Best Whopper I Ever Had! Excellent Customer Service! Restaurant Was Super Clean & The Entire Staff Was Amazing! I appreciate the kindness and attention to detail at this location! Five Stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Hannaha Brooks
Everytime I come here they take forever! Get better workers or close the store it’s crazy everytime I come here no one wants to work. Lines back toward the road and no one wanting to make food.
Garry
'Freshly' Flame Grilled for You, Since 1954; doesn't really mean anything, to this location's management. I got a Double Whopper, whereas the beef patties were not freshly flame grilled. The patties were dry, as though they had been pre-cooked, ahead of orders and set beneath a warming lamp. They was no juice within the patties; which you would expect, from a freshly flame grilled beef pattie. Poor management.
Atmosphere: 2
Food: 1
Service: 2
Maximina Dinneen
I come to this BK for one thing only, and honestly will not be returning after today. Some of the employees here seem to think that their snide and disrespectful comments are acceptable just because they say them with a smile and a mask? Absolutely unacceptable, laughable really.
Atmosphere: 1
Food: 1
Service: 1
Virtuous Tish C
Today, I had a wonderful experience at Burger King that truly deserves recognition. From the moment I walked in, I was greeted by Iasia, whose warm smile and kind attitude immediately made us feel welcome. Her customer service was exceptional, and she carried such a positive energy that set the tone for our visit.
We had a special order, and Mr. Quinton, who was working the grill, went above and beyond to make sure everything was prepared just right. His patience and attention to detail were impressive, and he made sure our food was hot, fresh, and exactly as requested.
When we brought up a small issue, Mrs. Shaun, the manager, handled it with professionalism and genuine care. To our surprise, she not only fixed the problem quickly but exceeded our expectations in how she resolved it. It showed true leadership and commitment to excellent service.
My son left smiling from ear to ear, and it’s all because of the incredible team effort we experienced. This team is a perfect example of what great customer service looks like, committed, caring, and dedicated to making every customer feel valued. We’ll definitely be back!
David Hudson
Absolutely disgusting excuse for a BK in every way possible. Sloppy preparation and quality. Bad attitudes and not customer friendly unless you are of the same ethnicity or friends and family. Like all the fast food restaurants in Raeford NC; low quality employees with nasty dispositions.
Tamarra Rebenson
Good hot food friendly customer service
Atmosphere: 4
Food: 4
Service: 4
Paul Griffith
Great and friendly service. Food hot and a expected.
The workers is a waste of time no matter what time of day it is they are very very slow
Atmosphere: 1
Food: 1
Service: 1
David Stentz
With out a doubt the worst service Ever! Waited inside at counter while they took 3 orders. NEVER took my order. Will Never go there again!
Atmosphere: 1
Food: 1
Service: 1
Anisa Darden
Shame on this establishment. Ordered two double cheeseburgers with only ketchup. Got one with only one meet and the other one with everything on it. Ordered yesterday a bacon double cheeseburger, but got no bacon. Shame on you Burger King. The customer does not rule here, can not even get what they order and pay for.
Atmosphere: 3
Food: 1
Service: 3
MrReggiescott1996
Manager was awesome. Very busy drive thru. But very entertaining and made my wait more enjoyable. Not sure of her name but she was awesome.
Marilyn Bowen
The wait was fairly long but the staff was very accommodating. I think they may have had some team members that didn’t show up for work. The food was really good though.
They give you cold nasty sandwiches. I told Two people I wanted my food fresh. It wasn’t fresh so I bought it back in to then they lied and said they were. I opened up my food it was cold and had no life to it. My husband took his food back to them the second time and he TOLD THEM HE NEED HIS SANDWICH FRESH THEN THEY FINALLY MADE IT FRESH. I was upset I didn’t even go back in. They won’t get my service anymore
Atmosphere: 1
Food: 1
Service: 1
Came here only because I was on this side of town and my little one wanted chicken fries. I ordered and when I got to the window to pay, the man was super nice, no problem with him at all. Get to the window to get the food, the girl at the window giving your food had her face all turned up. I asked for some barbeque sauce and salt and pepper and she rolled her eyes as she got it. Look, I got chicken fries, I need sauce, you didn’t offer any. And the fries was cold, I WILL NOT be back. Customer service is everything. They need to put the guy at the register up front, he’s more welcoming.
Food: 2
Service: 2
Patrina Was Amazing! Best Whopper I Ever Had! Excellent Customer Service! Restaurant Was Super Clean & The Entire Staff Was Amazing! I appreciate the kindness and attention to detail at this location! Five Stars ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Everytime I come here they take forever! Get better workers or close the store it’s crazy everytime I come here no one wants to work. Lines back toward the road and no one wanting to make food.
'Freshly' Flame Grilled for You, Since 1954; doesn't really mean anything, to this location's management.
I got a Double Whopper, whereas the beef patties were not freshly flame grilled. The patties were dry, as though they had been pre-cooked, ahead of orders and set beneath a warming lamp. They was no juice within the patties; which you would expect, from a freshly flame grilled beef pattie.
Poor management.
Atmosphere: 2
Food: 1
Service: 2
I come to this BK for one thing only, and honestly will not be returning after today. Some of the employees here seem to think that their snide and disrespectful comments are acceptable just because they say them with a smile and a mask? Absolutely unacceptable, laughable really.
Atmosphere: 1
Food: 1
Service: 1
Today, I had a wonderful experience at Burger King that truly deserves recognition. From the moment I walked in, I was greeted by Iasia, whose warm smile and kind attitude immediately made us feel welcome. Her customer service was exceptional, and she carried such a positive energy that set the tone for our visit.
We had a special order, and Mr. Quinton, who was working the grill, went above and beyond to make sure everything was prepared just right. His patience and attention to detail were impressive, and he made sure our food was hot, fresh, and exactly as requested.
When we brought up a small issue, Mrs. Shaun, the manager, handled it with professionalism and genuine care. To our surprise, she not only fixed the problem quickly but exceeded our expectations in how she resolved it. It showed true leadership and commitment to excellent service.
My son left smiling from ear to ear, and it’s all because of the incredible team effort we experienced. This team is a perfect example of what great customer service looks like, committed, caring, and dedicated to making every customer feel valued. We’ll definitely be back!
Absolutely disgusting excuse for a BK in every way possible. Sloppy preparation and quality. Bad attitudes and not customer friendly unless you are of the same ethnicity or friends and family. Like all the fast food restaurants in Raeford NC; low quality employees with nasty dispositions.
Good hot food friendly customer service
Atmosphere: 4
Food: 4
Service: 4
Great and friendly service. Food hot and a expected.
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef, Whopper Patty
Restaurantji Recommends
The workers is a waste of time no matter what time of day it is they are very very slow
Atmosphere: 1
Food: 1
Service: 1
With out a doubt the worst service Ever! Waited inside at counter while they took 3 orders. NEVER took my order. Will Never go there again!
Atmosphere: 1
Food: 1
Service: 1
Shame on this establishment. Ordered two double cheeseburgers with only ketchup. Got one with only one meet and the other one with everything on it. Ordered yesterday a bacon double cheeseburger, but got no bacon. Shame on you Burger King. The customer does not rule here, can not even get what they order and pay for.
Atmosphere: 3
Food: 1
Service: 3
Manager was awesome. Very busy drive thru. But very entertaining and made my wait more enjoyable. Not sure of her name but she was awesome.
The wait was fairly long but the staff was very accommodating. I think they may have had some team members that didn’t show up for work.
The food was really good though.
Atmosphere: 4
Food: 5
Service: 4
Loading...