This place has never let me down. The food and staff are great.
Atmosphere: 5
Food: 5
Service: 5
Frankie Taylor
I called the restaurant to complain about my purchase last night. the only dish I have ordered since being a patron of elparrel for many years I spoke with the lead in charge last night he said the manager isn’t here ma’am but don’t worry we will make it right so I call today the manager spoke with me pretend to be cordial and says he will remake my food. Once I get there, he greet me in front of other patrons open the returned food and begin to pick through the food and says nothing is wrong with this food and has an attitude. They hand me my remade food once I get home I opened my food the first thing I see on my sour cream is that of which looks like a pubic hair i was disgusted and very disappointed when I called the manager to say there was a piece of pubic hair in my food he says we do our very best “no the heck you didn’t and I don’t appreciate it” “he says come and get your money since we cant get your food right” I am totally disgusted
Atmosphere: 1
Food: 1
Service: 1
Larry P
Very very unhappy !!!! The food was great and service but when we went to pay , the guy at the register said “ if you don’t like the waitress, you can ask for another one , because you seem not to like to tip “ . I tip every time .. and after he said that I pulled out more cash to tip and hand it to him and he reply’s “ I don’t want to touch your money “ ! Very very unprofessional, you lost us .. we use to come here twice a week and spend almost 50 dollars every time we came .. I do not like the attitude with the manager and he embarrassed my wife very bad as there were people behind us ready to pay as he said this.. I will be getting in touch with corporate and owners about this .. you will not embarrass my wife like that ever ever again !!!!!
Robin Carson
Great food, good prices, friendly service
Atmosphere: 5
Food: 5
Service: 5
Jessica Vining
Food was fantastic. Portion size was awesome. My server was great.
Atmosphere: 5
Food: 5
Service: 5
April I.
Delish!
Atmosphere: 5
Food: 5
Service: 5
Alfredo Garcia Gonzalez
The food is very good tasted 😋 👌
Carl Stein
The fastest service imaginable! Affordable prices and consistent quality!
Armando Martinez Martinez
Food is great ,service was quick,food was out to us in a timely manner,staff checked to see if all was good.
Russell Richardson
9 adults & 2 children. One plate had a partial rubber glove in it. No one could eat any more of their meal. It was sickening!!! Our restitution was an $5.00 coupon on a $100+ bill. Very disappointing!
Wheelchair accessibility: One of us was in a wheelchair and they were very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Mexicano
Terrie Best
This was my 1st time ordering here. My order was to go. Everything was very good and hot. I will definitely order from here again.
Atmosphere: 3
Food: 5
Service: 5
Shannon Lynch
Veggie fajitas were good- queso is beyond runny and salsa needs more flavor. Service was horrific!
Atmosphere: 3
Food: 3
Service: 1
Jurgen De Wolf
Fast and friendly service. Good portions at fair prices. We go here often for a quick lunch and they never disappointed.
Atmosphere: 4
Food: 4
Service: 5
Jennifer Shelton
The taco loco (little secret bc it's not on the menu) is always my go-to, but the Texas Nachanos is excellent too! Staff is always friendly and accommodating. The reason I gave it 4 stars is because they charge for EVERYTHING! Cheese dip price keeps increasing and asking for extra cheese is an upcharge.
This place has never let me down. The food and staff are great.
Atmosphere: 5
Food: 5
Service: 5
I called the restaurant to complain about my purchase last night. the only dish I have ordered since being a patron of elparrel for many years I spoke with the lead in charge last night he said the manager isn’t here ma’am but don’t worry we will make it right so I call today the manager spoke with me pretend to be cordial and says he will remake my food. Once I get there, he greet me in front of other patrons open the returned food and begin to pick through the food and says nothing is wrong with this food and has an attitude. They hand me my remade food once I get home I opened my food the first thing I see on my sour cream is that of which looks like a pubic hair i was disgusted and very disappointed when I called the manager to say there was a piece of pubic hair in my food he says we do our very best “no the heck you didn’t and I don’t appreciate it” “he says come and get your money since we cant get your food right” I am totally disgusted
Atmosphere: 1
Food: 1
Service: 1
Very very unhappy !!!! The food was great and service but when we went to pay , the guy at the register said “ if you don’t like the waitress, you can ask for another one , because you seem not to like to tip “ . I tip every time .. and after he said that I pulled out more cash to tip and hand it to him and he reply’s “ I don’t want to touch your money “ ! Very very unprofessional, you lost us .. we use to come here twice a week and spend almost 50 dollars every time we came .. I do not like the attitude with the manager and he embarrassed my wife very bad as there were people behind us ready to pay as he said this.. I will be getting in touch with corporate and owners about this .. you will not embarrass my wife like that ever ever again !!!!!
Great food, good prices, friendly service
Atmosphere: 5
Food: 5
Service: 5
Food was fantastic. Portion size was awesome. My server was great.
Atmosphere: 5
Food: 5
Service: 5
Delish!
Atmosphere: 5
Food: 5
Service: 5
The food is very good tasted 😋 👌
The fastest service imaginable! Affordable prices and consistent quality!
Food is great ,service was quick,food was out to us in a timely manner,staff checked to see if all was good.
9 adults & 2 children. One plate had a partial rubber glove in it. No one could eat any more of their meal. It was sickening!!! Our restitution was an $5.00 coupon on a $100+ bill. Very disappointing!
Restaurantji Recommends
Wheelchair accessibility: One of us was in a wheelchair and they were very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Mexicano
This was my 1st time ordering here. My order was to go. Everything was very good and hot. I will definitely order from here again.
Atmosphere: 3
Food: 5
Service: 5
Veggie fajitas were good- queso is beyond runny and salsa needs more flavor. Service was horrific!
Atmosphere: 3
Food: 3
Service: 1
Fast and friendly service. Good portions at fair prices. We go here often for a quick lunch and they never disappointed.
Atmosphere: 4
Food: 4
Service: 5
The taco loco (little secret bc it's not on the menu) is always my go-to, but the Texas Nachanos is excellent too! Staff is always friendly and accommodating. The reason I gave it 4 stars is because they charge for EVERYTHING! Cheese dip price keeps increasing and asking for extra cheese is an upcharge.
Atmosphere: 4
Food: 4
Service: 4
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