The prices are stuck in covid era, gas is going down so are taxes, and their prices are the same. 2 cheeseburgers 1plain 1 drink, 12 dollars, never again. This is for the one on 87 not scales street.. But I am sure they both charge the same.
Food: 2
Service: 4
Andy Allen
Made an online order for just nuggets and fries. Simple right? Well all three fries are half full and half cooked and some of the nuggets were hard. I tried to call and was placed on hold and forgot about. Hung up after 10mins only to continue to call and the line to be busy because they forgot about it.
Atmosphere: 2
Food: 1
Service: 1
Cynthia Van Hoy
Got my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Nikki A
I understand yalls dining closes at 10. But why tell a customer they can sit and eat inside just for you to run them out while they are still eating . Again I understand yall have things to take care of. But if someone comes in late maybe yall should recommend to go instead of saying it’s okay to sit and eat inside.
Atmosphere: 1
Food: 5
Service: 3
Regina Fisher
Worst costumer service. Had me in the drive through for over 15 mins “at the third window” and then had attitudes.
Kimberly Agee
Coffee here everyday. Always polite and usually very fast.
Atmosphere: 5
Food: 5
Service: 5
Lizandro Falu
I’m writing to bring attention to an extremely serious and unacceptable incident that occurred on May 9th involving two employees, Michael and Kia, at the Scales Street McDonald’s location. My daughter was involved in a verbal altercation at this store, which escalated far beyond anything that should ever happen in a customer service environment. Shockingly, later that day, both Michael and Kia showed up at our home looking for her.
As a parent and a professional in regional management within the service industry myself, I find this behavior completely inexcusable. Once I learned the full scope of what occurred earlier that day from my daughter, I was both disturbed and disappointed. This goes well beyond poor customer service — it crosses into harassment and intimidation.
I am urging McDonald’s management to take immediate corrective action against the individuals involved. I am also formally documenting that we will be pressing charges in response to this incident.
Customer safety, professionalism, and brand reputation must be upheld at every level, and this behavior simply cannot be tolerated.
derekkelsey
I remember when McDoubles was $0.99 and now they're like 429. I was like oh my God but I was there and I had money so that's what I got and it made me take a Mac Deuce so I guess I got my money's worth
Mark A
Friendly employees. Order was correct and fast
Kimberly Paylor
Always Great Service & Food! You don’t find to many fast food restaurants with decent customer service but this store in particular always Top Tier customer service!
It’s a great place for a snack in the evening but I do not recommend eating too fast…because you can get addicted
Paige Casper
My furbabies love McD's and I love the frappe's
Jenn Ladale
The staff here, OMGosh they are just amazing. They take time to get to know their customers, remember their orders, and any extras, sometimes I forget to ask for my favorite dipping sauce for my burger and they remember for me every time! My son had a blast with the Grimace tour here, he danced with Grimace the whole time and they gave each kid a free T-shirt that day along with winning a prize from the bingo song game!
Stephen Koetz
Why are there no prices on the food..can't update web sight that frequently for price increases
Laura Jordan
As long as you go durning the day you will have an amazing experience
The prices are stuck in covid era, gas is going down so are taxes, and their prices are the same. 2 cheeseburgers 1plain 1 drink, 12 dollars, never again. This is for the one on 87 not scales street.. But I am sure they both charge the same.
Food: 2
Service: 4
Made an online order for just nuggets and fries. Simple right? Well all three fries are half full and half cooked and some of the nuggets were hard. I tried to call and was placed on hold and forgot about. Hung up after 10mins only to continue to call and the line to be busy because they forgot about it.
Atmosphere: 2
Food: 1
Service: 1
Got my order wrong.
Atmosphere: 1
Food: 1
Service: 1
I understand yalls dining closes at 10. But why tell a customer they can sit and eat inside just for you to run them out while they are still eating . Again I understand yall have things to take care of. But if someone comes in late maybe yall should recommend to go instead of saying it’s okay to sit and eat inside.
Atmosphere: 1
Food: 5
Service: 3
Worst costumer service. Had me in the drive through for over 15 mins “at the third window” and then had attitudes.
Coffee here everyday. Always polite and usually very fast.
Atmosphere: 5
Food: 5
Service: 5
I’m writing to bring attention to an extremely serious and unacceptable incident that occurred on May 9th involving two employees, Michael and Kia, at the Scales Street McDonald’s location. My daughter was involved in a verbal altercation at this store, which escalated far beyond anything that should ever happen in a customer service environment. Shockingly, later that day, both Michael and Kia showed up at our home looking for her.
As a parent and a professional in regional management within the service industry myself, I find this behavior completely inexcusable. Once I learned the full scope of what occurred earlier that day from my daughter, I was both disturbed and disappointed. This goes well beyond poor customer service — it crosses into harassment and intimidation.
I am urging McDonald’s management to take immediate corrective action against the individuals involved. I am also formally documenting that we will be pressing charges in response to this incident.
Customer safety, professionalism, and brand reputation must be upheld at every level, and this behavior simply cannot be tolerated.
I remember when McDoubles was $0.99 and now they're like 429. I was like oh my God but I was there and I had money so that's what I got and it made me take a Mac Deuce so I guess I got my money's worth
Friendly employees. Order was correct and fast
Always Great Service & Food! You don’t find to many fast food restaurants with decent customer service but this store in particular always Top Tier customer service!
Restaurantji Recommends
It’s a great place for a snack in the evening but I do not recommend eating too fast…because you can get addicted
My furbabies love McD's and I love the frappe's
The staff here, OMGosh they are just amazing. They take time to get to know their customers, remember their orders, and any extras, sometimes I forget to ask for my favorite dipping sauce for my burger and they remember for me every time! My son had a blast with the Grimace tour here, he danced with Grimace the whole time and they gave each kid a free T-shirt that day along with winning a prize from the bingo song game!
Why are there no prices on the food..can't update web sight that frequently for price increases
As long as you go durning the day you will have an amazing experience
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