So we've been here twice since we moved to the area and so far, the drinks have been amazing and we both love the messages on the cups! It's the little things like that that makes my day. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Lindsay Crumpton
Excellent and prompt service every time!
Atmosphere: 5
Food: 5
Service: 5
Jamie Achey
Why do I come here? Because it’s the closest one for me. I hate going inside because there’s one girl in there that’s just rude. I did call corporate office once to make a complaint but I see she’s still there. I hate going through drive through too because well the wait is forever long. What’s the point of ordering the app when it doesn’t matter when you have to sit in the drive thru for 20 plus minutes. Why don’t I go inside? Because I’ve recently had a knee replaced and a different knee surgery so getting out of my car can be tricky in the morning. Why don’t yall make a special line for mobile app users? Like chick fil a?? You may attract more customers. My biggest complaint is there is no consistency on the coffees. I religiously ordering the brown sugar frappacino and one day I got it and was given to me like an ice coffee. I was beyond irritated I didn’t have time to go in to get it fixed plus I couldn’t so I was stuck with a disgusting drink. I even double checked I ordered the right thing. These drinks are not cheap by any means so please make the recipe the same every time!!!
Atmosphere: 2
Food: 3
Service: 1
LaToya
Brown sugar strato Frap with oatmilk and non dairy cold foam is ALWAYS my go to.
Atmosphere: 5
Food: 5
Service: 5
Yvette Worsham
The drinks are good, but they are so so slow. I waited through the drive-through for 30 minutes and it was only Four cars in front of me so slow so slow!
Atmosphere: 3
Food: 3
Service: 3
Jo Iverson
I don’t know how, but no matter how far ahead I try to order, I always have a wait (I’m now ordering 20 minutes ahead and there’s still a wait). I wish there was another Starbucks close!
Atmosphere: 4
Food: 3
Service: 1
Jerry Carter
Quick and Friendly
Atmosphere: 5
Food: 5
Service: 5
dulce
The service here SUCKED. I came here twice and the girl (don’t know her name) but she had piercings and colored hair maybe green ?VERY RUDE YOUNG LADY I told her she got my size wrong and just said ” you got charged for the medium size” which I couldve paid for a venti so I thought she was gonna change my size but just said “okay have a nice day” full of sarcasm like okay rude? I see y’all are hiring…. Starbucks hiring team please hire people who will have good attitude and don’t hate their job ;)
Food: 1
Service: 1
Renee Peveler
I truly dislike a place that is so “inclusive” only their radical ideology flag is flown. Ideology aside, with 5 workers, only one of which is slowly making orders & several people waiting for their order, the work ethic is on par for this type of establishment. We only stopped on a road trip and I had no choice otherwise I would have never gone.
Abbey King
10:10, they close at 10. i just wanted my iced pumpkin cream chai. if you close at 10, why you still there? why can’t you serve me? just wanted that cream chai. 😡😡😡🤬🤬🤬
Usually I like coming here but I guess now the tables have turned the roles have been reversed and now karens work here fix the attitude
Amy Hand
I went to the one on freeway drive, thinking that I was going to be open because that's what the app. And that's what Google Maps says that it is open at 430, but it is actually not. It is, they say it's open at 6, someone over the intercom. At the one in ratesville said that they close at 11 and reopen at 6 AM. So you guys might want to change the hours that are on the app and google maps, I was really looking forward to getting something, but obviously it wasn't meant to be
MIGbat
Oliviah was amazing and very nice and kool.
Atmosphere: 5
Food: 5
Service: 5
Donald Washburn
Came in @ 6:30 am 7/5/25 and ordered a Vanilla Cap. And noticed the girl was on the store headset @ 6:30 talking to friends. I could hear the conversation was personal. When I got to work and passed out the coffees they were all wrong, and no Vanilla flavor. Drove back to Starbucks and a different girl made it right. I knew when I had trouble communicating with her I should have tried the drink before I got to work. I see all the negative reviews and even reply’s from managers. Why isn’t the manager here on site, instead of sending messages to direct us to a different internet site.
Atmosphere: 1
Food: 1
Service: 1
Cantoran
Very rude young girls that run the drive thu. Never no smiles and demeanor is just awful. If you don't like your job get out of there and let someone else have it. You girls make the experience worthless concerning the coffee is already pricey.
So we've been here twice since we moved to the area and so far, the drinks have been amazing and we both love the messages on the cups! It's the little things like that that makes my day. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Excellent and prompt service every time!
Atmosphere: 5
Food: 5
Service: 5
Why do I come here? Because it’s the closest one for me. I hate going inside because there’s one girl in there that’s just rude. I did call corporate office once to make a complaint but I see she’s still there. I hate going through drive through too because well the wait is forever long. What’s the point of ordering the app when it doesn’t matter when you have to sit in the drive thru for 20 plus minutes. Why don’t I go inside? Because I’ve recently had a knee replaced and a different knee surgery so getting out of my car can be tricky in the morning. Why don’t yall make a special line for mobile app users? Like chick fil a?? You may attract more customers. My biggest complaint is there is no consistency on the coffees. I religiously ordering the brown sugar frappacino and one day I got it and was given to me like an ice coffee. I was beyond irritated I didn’t have time to go in to get it fixed plus I couldn’t so I was stuck with a disgusting drink. I even double checked I ordered the right thing. These drinks are not cheap by any means so please make the recipe the same every time!!!
Atmosphere: 2
Food: 3
Service: 1
Brown sugar strato Frap with oatmilk and non dairy cold foam is ALWAYS my go to.
Atmosphere: 5
Food: 5
Service: 5
The drinks are good, but they are so so slow. I waited through the drive-through for 30 minutes and it was only Four cars in front of me so slow so slow!
Atmosphere: 3
Food: 3
Service: 3
I don’t know how, but no matter how far ahead I try to order, I always have a wait (I’m now ordering 20 minutes ahead and there’s still a wait). I wish there was another Starbucks close!
Atmosphere: 4
Food: 3
Service: 1
Quick and Friendly
Atmosphere: 5
Food: 5
Service: 5
The service here SUCKED. I came here twice and the girl (don’t know her name) but she had piercings and colored hair maybe green ?VERY RUDE YOUNG LADY I told her she got my size wrong and just said ” you got charged for the medium size” which I couldve paid for a venti so I thought she was gonna change my size but just said “okay have a nice day” full of sarcasm like okay rude? I see y’all are hiring…. Starbucks hiring team please hire people who will have good attitude and don’t hate their job ;)
Food: 1
Service: 1
I truly dislike a place that is so “inclusive” only their radical ideology flag is flown. Ideology aside, with 5 workers, only one of which is slowly making orders & several people waiting for their order, the work ethic is on par for this type of establishment. We only stopped on a road trip and I had no choice otherwise I would have never gone.
10:10, they close at 10. i just wanted my iced pumpkin cream chai. if you close at 10, why you still there? why can’t you serve me? just wanted that cream chai. 😡😡😡🤬🤬🤬
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Usually I like coming here but I guess now the tables have turned the roles have been reversed and now karens work here fix the attitude
I went to the one on freeway drive, thinking that I was going to be open because that's what the app. And that's what Google Maps says that it is open at 430, but it is actually not. It is, they say it's open at 6, someone over the intercom. At the one in ratesville said that they close at 11 and reopen at 6 AM. So you guys might want to change the hours that are on the app and google maps, I was really looking forward to getting something, but obviously it wasn't meant to be
Oliviah was amazing and very nice and kool.
Atmosphere: 5
Food: 5
Service: 5
Came in @ 6:30 am 7/5/25 and ordered a Vanilla Cap. And noticed the girl was on the store headset @ 6:30 talking to friends. I could hear the conversation was personal. When I got to work and passed out the coffees they were all wrong, and no Vanilla flavor. Drove back to Starbucks and a different girl made it right. I knew when I had trouble communicating with her I should have tried the drink before I got to work. I see all the negative reviews and even reply’s from managers. Why isn’t the manager here on site, instead of sending messages to direct us to a different internet site.
Atmosphere: 1
Food: 1
Service: 1
Very rude young girls that run the drive thu. Never no smiles and demeanor is just awful. If you don't like your job get out of there and let someone else have it. You girls make the experience worthless concerning the coffee is already pricey.
Atmosphere: 1
Food: 5
Service: 1
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