One of the employees had a really bad attitude. Making the others have one. Was very disappointed. If you're are going to work a public job shouldn't have attitude. Very rude.
Atmosphere: 3
Food: 3
Service: 1
Mickey Hooper
The food is fresh and good. However, the 30 minutes in line was not! They need more people working for the volume of business they have.
7pm no bread, not making more bread, turning customers away. Out of 12 visits I'd say a quarter have been unpleasant.
Jane A.
In and out with a party order and they were great! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Dalton Myers
Was very impressed with how clean and new the location looks inside. Awesome food, great service. Quick and easy as it should be at a Subway. Can’t say enough about how happy I am with my choice to eat at Subway today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
jackson
I'm here at 9:30 supposed to be open at 8 but it's not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian
Stephen Koetz
Excellent turkey sandwich..perfect ratio of mayo lettuce tomato..toasted up nicely ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Robert Ramos
Great place for lunch, good attitude and very
Atmosphere: 5
Food: 5
Service: 5
Melondy Graves
Second time in a row I've been at this location and the drive-thru was closed.Perhaps they need more staff during higher volume times?On another note, the corporate office needs to consider bringing back the peanut butter cookie. Best I've ever eaten.Parking: Kind of an "awkward" parking lot. Slightly on an incline, have to be careful coming out of certain spots due to drive thru.
This place has really went down ,the service was very poor ,I won't be returning abd will also let my family and friends know about my poor experience with subway it used to be one of my favorite spots but they have went down in the past year do yourself a favor save your time and money .go somewhere else for quality food and service subway sucks. Waste of time and money
I’ve tried this subway several times and each time they get my order wrong. So this time I decided to post this review. They are so busy they always fail to read orders.
Humble Society
So I tried this subway 3 times online … first time I ordered they gave me way too much mustard and mayo . When I asked for light and the 2nd time I came they didn’t have any bread but flat bread so I gave it a try . Still wasn’t good at all . Im suggesting that they put a little more care into online or mobile orders because of you stand in line and wait it’s not that bad . The last time I order through door dash and the food STILL HAD TOO MUCH MUSTARD AND MAYO I don’t understand how you can mess up on an online order with simple directions. I will not be returning to this store until management or the food gets better and somebody please tell them to fix the DRIVE THRU it’s been going on 3 months and still they haven’t contacted anyone to come fix it .
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cookies
Jewell P
The worst experience I've ever had. Disrespectful, didn't care and the worst customer service ever!!
Jewell P.
Sorry to be so long winded. I'm certainly not one that publicly complains. But, after my encounter last night, I felt the need to "share" my recent outlandish experience with a Fast Food chain located in Reidsville on Freeway Drive. For something different, we decided to have Subway sandwiches for dinner. I sent a text with the exact way I wished for my sandwich to be made and the person placing the order for me READ EVERY WORD from my text to the Subway employee of how I wished my sandwich to be prepared. When I opened my sandwich, I noticed that sauces were oozing out of the sandwich and all over the paper it was wrapped in. I never ask for extra sauces and clearly stated in my text for small amounts. I could get past that, to a degree, but when I noticed that the sauce looked different than what I'd asked for, I touched the paper and tasted to find that this was some type of Buffalo Sauce or some spicy sauce, which I can't eat. I asked for Vidalia and Honey Mustard. I wanted cheese bread, and got white bread, as they stated they didn't have any cheese bread and would not be baking any right away. The more I think about the increased cost of everything these days, and for that we should get what we're paying for, I decided that I shouldn't have to eat a sandwich that was not at all to my liking, so I decided to take it back to the store and have them make another. I started calling them as soon as I got in my car so that they would know I was coming, order exactly what I needed over the phone and it would be ready when I got there. The phone rang until it cut off. I continued to call, 6 times I called. When I pulled up to the window, the phone was still ringing and when the girl came over to the window, reluctantly I must say, she opened the window and I told her that the phone she hears coming from my phone was me calling them. Before I could finish saying that, she cut me off and rudely said, "Our phones don't work". I asked if she had anyone take a look at it and she responded, "Yes, we've had it looked at and it still doesn't work, but besides, WE DON'T HAVE TIME TO ANSWER THE PHONE, WE'RE TOO BUSY." She then said, "what do you need"? By this time, I had lost my desire for another sandwich and just explained that my sandwich was not as ordered, I handed her the bag containing my sandwich, and asked if I could just have my money back. She just stared at me, at first, and then commented, "How can it not be right, if he was standing right here when we made it"? Whoever made the sandwich picked up the wrong sauce, it was as simple as that. But I explained that there was a sauce on it that I cannot eat, so please just refund my money. Her attitude was so rude, I did say that if she would just give my money back I would never come back there again. She said "that's fine, you don't have to come back here". She said she would need to call her manager, since there was no way the sandwich could be wrong because the person that ordered watched it being made. Could it not have actually been a mistake of what sauce they may pick up? She didn't think so, so I waited for her to call her manager. She was very loud and everyone in the store could hear this conversation. She finally came back to the window, talking to her manager and I could hear everything she was saying, without the window being opened, and then hung up, opened the window and told me she was not authorized to give refunds and that I would need to speak with her manager. I asked if there was a manager on duty and she said "No". She said she would need to get my name and phone number and she would have her manager call me when she comes back to work. I offered my name and number and asked that, since the manager was just on the phone, have her call me while I'm there. She then said that her manager would not call me until she was ON THE CLOCK. I asked for the District Manager's name and the Manager's name and she
One of the employees had a really bad attitude. Making the others have one. Was very disappointed. If you're are going to work a public job shouldn't have attitude. Very rude.
Atmosphere: 3
Food: 3
Service: 1
The food is fresh and good. However, the 30 minutes in line was not! They need more people working for the volume of business they have.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Sandwich, Oven Roasted Turkey, Rotisserie-Style Chicken
7pm no bread, not making more bread, turning customers away. Out of 12 visits I'd say a quarter have been unpleasant.
In and out with a party order and they were great! A+
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sandwich
Was very impressed with how clean and new the location looks inside. Awesome food, great service. Quick and easy as it should be at a Subway. Can’t say enough about how happy I am with my choice to eat at Subway today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I'm here at 9:30 supposed to be open at 8 but it's not.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Italian
Excellent turkey sandwich..perfect ratio of mayo lettuce tomato..toasted up nicely ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Great place for lunch, good attitude and very
Atmosphere: 5
Food: 5
Service: 5
Second time in a row I've been at this location and the drive-thru was closed.Perhaps they need more staff during higher volume times?On another note, the corporate office needs to consider bringing back the peanut butter cookie. Best I've ever eaten.Parking: Kind of an "awkward" parking lot. Slightly on an incline, have to be careful coming out of certain spots due to drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Rotisserie
This place has really went down ,the service was very poor ,I won't be returning abd will also let my family and friends know about my poor experience with subway it used to be one of my favorite spots but they have went down in the past year do yourself a favor save your time and money .go somewhere else for quality food and service subway sucks. Waste of time and money
Restaurantji Recommends
Great steak and cheese and meatball sub for the
Atmosphere: 3
Food: 4
Service: 4
I’ve tried this subway several times and each time they get my order wrong. So this time I decided to post this review. They are so busy they always fail to read orders.
So I tried this subway 3 times online … first time I ordered they gave me way too much mustard and mayo . When I asked for light and the 2nd time I came they didn’t have any bread but flat bread so I gave it a try . Still wasn’t good at all . Im suggesting that they put a little more care into online or mobile orders because of you stand in line and wait it’s not that bad . The last time I order through door dash and the food STILL HAD TOO MUCH MUSTARD AND MAYO I don’t understand how you can mess up on an online order with simple directions. I will not be returning to this store until management or the food gets better and somebody please tell them to fix the DRIVE THRU it’s been going on 3 months and still they haven’t contacted anyone to come fix it .
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cookies
The worst experience I've ever had. Disrespectful, didn't care and the worst customer service ever!!
Sorry to be so long winded. I'm certainly not one that publicly complains. But, after my encounter last night, I felt the need to "share" my recent outlandish experience with a Fast Food chain located in Reidsville on Freeway Drive. For something different, we decided to have Subway sandwiches for dinner. I sent a text with the exact way I wished for my sandwich to be made and the person placing the order for me READ EVERY WORD from my text to the Subway employee of how I wished my sandwich to be prepared. When I opened my sandwich, I noticed that sauces were oozing out of the sandwich and all over the paper it was wrapped in. I never ask for extra sauces and clearly stated in my text for small amounts. I could get past that, to a degree, but when I noticed that the sauce looked different than what I'd asked for, I touched the paper and tasted to find that this was some type of Buffalo Sauce or some spicy sauce, which I can't eat. I asked for Vidalia and Honey Mustard. I wanted cheese bread, and got white bread, as they stated they didn't have any cheese bread and would not be baking any right away. The more I think about the increased cost of everything these days, and for that we should get what we're paying for, I decided that I shouldn't have to eat a sandwich that was not at all to my liking, so I decided to take it back to the store and have them make another. I started calling them as soon as I got in my car so that they would know I was coming, order exactly what I needed over the phone and it would be ready when I got there. The phone rang until it cut off. I continued to call, 6 times I called. When I pulled up to the window, the phone was still ringing and when the girl came over to the window, reluctantly I must say, she opened the window and I told her that the phone she hears coming from my phone was me calling them. Before I could finish saying that, she cut me off and rudely said, "Our phones don't work". I asked if she had anyone take a look at it and she responded, "Yes, we've had it looked at and it still doesn't work, but besides, WE DON'T HAVE TIME TO ANSWER THE PHONE, WE'RE TOO BUSY." She then said, "what do you need"? By this time, I had lost my desire for another sandwich and just explained that my sandwich was not as ordered, I handed her the bag containing my sandwich, and asked if I could just have my money back. She just stared at me, at first, and then commented, "How can it not be right, if he was standing right here when we made it"? Whoever made the sandwich picked up the wrong sauce, it was as simple as that. But I explained that there was a sauce on it that I cannot eat, so please just refund my money. Her attitude was so rude, I did say that if she would just give my money back I would never come back there again. She said "that's fine, you don't have to come back here". She said she would need to call her manager, since there was no way the sandwich could be wrong because the person that ordered watched it being made. Could it not have actually been a mistake of what sauce they may pick up? She didn't think so, so I waited for her to call her manager. She was very loud and everyone in the store could hear this conversation. She finally came back to the window, talking to her manager and I could hear everything she was saying, without the window being opened, and then hung up, opened the window and told me she was not authorized to give refunds and that I would need to speak with her manager. I asked if there was a manager on duty and she said "No". She said she would need to get my name and phone number and she would have her manager call me when she comes back to work. I offered my name and number and asked that, since the manager was just on the phone, have her call me while I'm there. She then said that her manager would not call me until she was ON THE CLOCK. I asked for the District Manager's name and the Manager's name and she