Dunkin'
1501 E Broad Ave Suite A, Rockingham
(910) 434-8777
Recent Reviews
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Love getting my iced coffee just the way I enjoy. I've also fallen in love with their ice tea / lemonade...it's so yummy.
Waited at drive thru for at least 10 mins after I saw them make my coffee sit it down and picked more cups up and started making more drinks after looking at me 4 different times didn't even come to the window.
Drive thru line was backed up bad.Need better customer service
I used to come here all the time, but at some point, they stopped adding milk to the frozen coffees. Thought it was a fluke the first two times they stopped, then this cross-eyed lady told me they couldn't do that. Corporate said they could, but I don't want to anger the people making my drink. What if I die of poisoning or something?
Dunkin's Hash Brown Brisket Scramble Bowl had no brisket, no eggs, no pepper, no onions. only has browns and a bit of cheese.
i almost laughed
Awesome coffee and great service
Atmosphere: 5
Food: 4
Service: 5
Update: December 3rd
Y'all MUST NOT WANT MY MONEY... Or anybody's money this holiday season. WHERE IS THE COOKIE SYRUP FOR THE HOLIDAY COOKIE DRINKS?!!!!!!!!!!! Like I would be there MULTIPLE times a week if y'all had it but because y'all don't I haven't been back in at all.
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I honestly wish that corporate cared. I contacted them on Twitter and they said stores can do whatever they want. Which is annoying... And heartbreaking.
(End of December update)
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I've only been here once. It was a very bad experience. Service is terrible. Took over an hour for me to get an order that I had scheduled online. Absolutely terrible!!!!!
The coffee was good. The sandwich was good... actually the sandwich was pretty freaking yummy. I'll probably order that again. But the doughnuts were absolutely disgusting. Dry. And of course they didn't have any Halloween sprinkles... 🥴
Due to the crappy service the atmosphere was also really off in there...
I was planning on going there more regardless of terrible service because I wanted to try the Holiday season stuff. But now I see they don't even have the brown sugar cookie syrup that they are supposed to have FOR MOST OF THE HOLIDAY SEASON DRINKS!!!!!!!!!!! 🥴
I'm confused. Do y'all want money or not?! 🥴
Wheelchair accessibility: Yes.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
The manager is extremely rude shouldn't have the position
Service: 1
Waited over 30 mins for my food only to be told they were out of bacon and hashbrowns, only 2 people working, need more employees and better management at this location!
Atmosphere: 1
Food: 1
Service: 1
Wish there was one closer to me in
Atmosphere: 4
Food: 5
Service: 4
Great food and service. Please add an alacart menu..
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
In the AM July 21st, I walked in, and no one acknowledged me. (And the 3 were standing on frontline) About 3 minutes later, the cashier then asks for my order. She didnt give me all of my change, because 'she doesnt have any pennies' ? (1) "manager" puts my coffee with someone else's order. They fumbled over it, top to bottom. I asked for another one, and the cashier says, 'why? Did they drink out of it? ? ' New coffee, please. (2) The drive-thru cashier says,'Have a good day. They sittn' there waitin' on their change, that's all I got for you! Gone out of my drive-thru!' (3) I said, "whoooooa!" "Manager" says 'I just haven't had a chance to go to the office.' ??♀️ How many miles does she have to walk to get to the office for change?
Atmosphere: 1
Food: 1
Service: 1
30 dollar order but wouldn’t take a fifty dollar bill. Said she didn’t have twenty in change in her till and the manager was rude and unfriendly. If your on vacation save urself the stress and go somewhere else
Atmosphere: 1
Food: 1
Service: 1
I went in a few months ago and order a cold mock coffee and a blue berry muffin and she didn't give me my recent so I walk back up there too ask for it they all had problems in there
Service: 1
I wanted to place an order, but i was told they were too busy it was kiosc only, while they were taking orders in the drivethru. What happened to customer service of any kind.
Atmosphere: 1
Food: 1
Service: 1
The hot chocolate is always great. I come every morning to get a hot chocolate and maybe a donut sometimes. Their donuts at this specific location are always dry and hard. I’ve came multiple times for a donut and it always tasted stale. Never tasted a fresh , good donut from this location.
Food: 2
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