Papa Johns Pizza
1788 E Broad Ave Suite A, Rockingham
(910) 997-4242
Recent Reviews
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Got home and had the wrong sauce in the box
good pizza 🤤
Pizza was floppy not really baked all the way though. Good flavor and the stuffed crust has a lot of cheese in it.
It’s quick and on the go nothing special
Atmosphere: 3
Food: 2
Service: 4
I ordered a large works pizza, 8 parmesian wings, and 2 liter Pepsi. Cost $45 and some change. This order was placed around before 1 pm. Called back after order was paid with my card. Door Dash driver called and said she was at this address and no one there had ordered anything from PapaJohns. I waited called this person back and I was told since the address on their site was incorrect she could not deliver my order to me but she did say the add on the box of my order was correct. I called Papa John’s and they told me they were gonna redo my order. This was around 1:40 pm. 2:55 nothing so I called again and they said this driver went to that same address that was in app which was still incorrect, then the driver went back to the store and said he came to my address knocked on the door and no answer. I assured them no one has been to my home. The address they had again was incorrect. 3 rd time I gave them my correct address and so another driver for Door Dash came out called me and asked where did I live. When he called again he was in my yard but to my surprise he only had a pizza. He told me there was no ticket with 8 piece chicken wings and 2 liter Pepsi. So it was now almost 4 pm before we did receive some food.I called the store once more to talk to the manager who tried to get things in Order. He apologized and said Door Dash would refund me up to $10 from a $45 order. And that was all they could do. Then he told me to come by the store in person.
My thing is this automated system is for the birds and it’s not people friendly and not putting in your information correctly. U rather speak to someone one on one to ensure my order is correct. I also tried the app and it wouldn’t accept any of my bank cards so I was forced to call the store which I spoke with the automated line. After all of this I was completely unhappy.
Was at the drive thru, and the girl came to the cash register twice, didn't ask if I helped, or asked me to hold on. Almost 20 minutes.
Atmosphere: 1
Food: 3
Service: 1
Delicious pizza
Atmosphere: 5
Food: 5
Service: 5
Best pizza place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza
If you like Papa Johns this is a good one. The staff is friendly even while they are making the pizza. The place was clean. And they have a drive up window if you call and order ahead. So you don’t even have to get out of the car
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Super Hawaiian Pizza, Chicken Parmesan Papa Bites
Yum yum food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was sorry food.
Never again ?
I have really come to like doing business with Papa Johns in Rockingham. They always seem to do a decent job on my order. Timing and food quality. I can't complain at all.
Atmosphere: 4
Food: 4
Service: 4
Ordered a pizza received the wrong pizza.
No biggie.
Tried to call the store waited 30 Minutes on the phone line and did not get a replacement/refund. I don't know if this is due to them using doordash to deliver pizzas or the automated call system that is terrible.
Going to stick to the hut or dominoes.
Service: 1
We got 2 pizzas and The Calazone Bites. The Philly cheese steak pizza and classic pepperoni. The Bites were amazing and we will always get them. Everything was hot and were ready for pick up on time. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
😤This was where I want my anniversary meal and boy was, I mistaken. the pizza didn't hardly have anything on it and what it did have was burnt. If I hadn't taken it home to eat with a movie I would have showed my butt. Instead I am writing this to let you know don't eat from this PAPAJOHN'S.
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