Took my granddaughter to the new Chick-fil-A in Sherrills Ford today. The decor is always eye appealing around the holidays in their locations, and this particular one was decorated with trees and other greenery. The restraunt was pretty clean and staff was friendly.
Jacob Moldovan
They took a little long but they were very kind and acknowledged the wait and threw in a free cookie. And of course the food was great.
Qingqing Li
Ordered a kid’s juice in the drive-through and was not given a straw for it, though an extra adult straw was included instead. I didn’t notice until after pulling away. Small mistake, but it made the drink unusable and could’ve been avoided with a simple check.and Ordered strips, received nuggets. Basic order mistake and very disappointing.
Keri Branch
Everyone is so nice. I have never had a problem going to this Chick-fil-A location.
Sean Thomas
The owner of this location could care less about Sherrills Ford!!!! Worst one in the country. Complained about terrible service manager basically laughed at me!
Jeff Johnson
It's a Chick-fil-A. Enough said
brent roulstin
Service is a bit slow sometimes, but good food and good price point.
Michila Cupp
Im sorry Chickfila.. I have tried giving you the benefit of the doubt so many times, but im just sick of it at this point. How is my order never correct? 1 time I ordered nuggets and got strips. Another time I ordered 4 strips and got 2 strips. Ive ordered a kale salad and got French fries. Today I got cold nuggets and no straw for my drink. Why does someone have to ask for a straw to drink their drink and why do I need to request food to be at least warm? I know the owners Standards are higher than this and I am just baffled how these mistakes keep happening.
Jack Joyner
Loved the spicy chicken sandwich and service
Brian Seabold
I’ve hit this location three times now, and honestly? I’m done giving the benefit of the doubt. I chalked the first visit up to new-store growing pains… but each time it somehow manages to get worse.
It’s bad — like manager-outside-in-the-drive-thru apologizing to everyone bad. They can’t control the drive-thru flow, the inside is just as slow, and the whole operation feels like it’s held together with hope and duct tape.
If this were McDonald’s, I’d roll my eyes and keep it moving. But this is Chick-fil-A — the supposed gold standard. The place known for service so smooth it practically sings.
Well, this location? It’s off-key, out of tune, and dripping with disappointment.
Here’s hoping they wake up, fix the mess, and start living up to the logo on the building.
A whole line for mobile drive thru ridiculous. Slow service waiting for long time. Extremely slow night crew prioritize mobile over 15 cars sitting in line 1 person huge line
Michael Flitz
Slowest CFA I have ever been to. It’s terrible service
Vote Huss
Always a safe bet. Great place, clean, wholesome staff, friendly service. And quality food. Can't go wrong with this.
Took my granddaughter to the new Chick-fil-A in Sherrills Ford today. The decor is always eye appealing around the holidays in their locations, and this particular one was decorated with trees and other greenery. The restraunt was pretty clean and staff was friendly.
They took a little long but they were very kind and acknowledged the wait and threw in a free cookie. And of course the food was great.
Ordered a kid’s juice in the drive-through and was not given a straw for it, though an extra adult straw was included instead. I didn’t notice until after pulling away. Small mistake, but it made the drink unusable and could’ve been avoided with a simple check.and Ordered strips, received nuggets. Basic order mistake and very disappointing.
Everyone is so nice. I have never had a problem going to this Chick-fil-A location.
The owner of this location could care less about Sherrills Ford!!!! Worst one in the country. Complained about terrible service manager basically laughed at me!
It's a Chick-fil-A. Enough said
Service is a bit slow sometimes, but good food and good price point.
Im sorry Chickfila.. I have tried giving you the benefit of the doubt so many times, but im just sick of it at this point. How is my order never correct? 1 time I ordered nuggets and got strips. Another time I ordered 4 strips and got 2 strips. Ive ordered a kale salad and got French fries. Today I got cold nuggets and no straw for my drink. Why does someone have to ask for a straw to drink their drink and why do I need to request food to be at least warm? I know the owners Standards are higher than this and I am just baffled how these mistakes keep happening.
Loved the spicy chicken sandwich and service
I’ve hit this location three times now, and honestly? I’m done giving the benefit of the doubt. I chalked the first visit up to new-store growing pains… but each time it somehow manages to get worse.
It’s bad — like manager-outside-in-the-drive-thru apologizing to everyone bad. They can’t control the drive-thru flow, the inside is just as slow, and the whole operation feels like it’s held together with hope and duct tape.
If this were McDonald’s, I’d roll my eyes and keep it moving. But this is Chick-fil-A — the supposed gold standard. The place known for service so smooth it practically sings.
Well, this location? It’s off-key, out of tune, and dripping with disappointment.
Here’s hoping they wake up, fix the mess, and start living up to the logo on the building.
Restaurantji Recommends
Quick Service
Outstanding
A whole line for mobile drive thru ridiculous. Slow service waiting for long time. Extremely slow night crew prioritize mobile over 15 cars sitting in line 1 person huge line
Slowest CFA I have ever been to. It’s terrible service
Always a safe bet. Great place, clean, wholesome staff, friendly service. And quality food. Can't go wrong with this.
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