Napoli Cafe (Sneads Ferry)

This is best café in onslow county!!!!! Every things is great!!!

Atmosphere: 5

Food: 5

Service: 5

Snead Ferry hot spot for friendly people and coffee house vibes! Very busy, lots of menu choices💕

Atmosphere: 5

Food: 3

Service: 5

Nice place for a sandwich or sweet item and a cup of hot or cold coffee. It was a beautiful day so we sat outside and our server delivered our sandwiches.
The coffee is really good, no bitter taste. I liked it well enough I found some k-cups of their brand of coffee they use at Publix and bought some to take home.
You can buy bag of coffee right there inside the restaurant as well.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Breakfast Panini, Crumb Cake, Everything Bagel with Cream Cheese, Tiramisú

Unfortunately I write this review after witnessing
an extremely unwelcoming and unprofessional situation at this establishment. Walking in to grab lunch around 11:30 a.m. on 3/5/26, my family and I were immediately met with a very unsettling interaction between the staff and another customer.

An elderly man who was dining by himself informed the staff that he ordered tuna instead of turkey on his sandwich. Mind you he said this in a very calm manner and in no way, shape, or form was rude to the staff. Just simply informing them of THEIR mistake that he seemed very understanding of (as later confirmed by his receipt).

Instead of resolving this issue, customers including my family and I were subjected to listening to the staff members argue amongst themselves and blame one another, repetitively stating, “I didn’t make this” and “It wasn’t me who took that order”. We were even told to “wait to order” while this continued.

First, customers should not be forced to wait and in this matter WATCH staff members argue and try to blame one another about who did what.
How about…it doesn’t matter who did it…just fix it.

Second, as this was going on this one employee in particular took the “responsibility” to deal with this man as she screamed across the establishment how “This man is claiming we made his sandwich wrong, when we didn’t!”
Minutes later (proven wrong) this woman comes out with his new sandwich and tosses it on his table without saying a single word. Then the man (in the calmest voice) asks, “Isn’t this supposed to have cheese too ?” Then the woman snaps back at him saying, “Sir, I watched them make it, it’s underneath!” and then she just storms off.

Observing this as local customer I will not be coming back to this establishment, and the woman who took on this issue should be fired (an elderly woman with dark hair). It seemed as if she had a personal issue or agenda out against this customer, because no one else in there was getting treated with such disrespect. As this customer did nothing wrong to deserve that type of treatment.

Atmosphere: 1

Food: 3

Service: 1

Breakfast, lunch, coffee - all excellent. We went twice and the people working there are so pleasant and the service is fast and the food is fresh. You can tell the espresso used in the latte is excellent quality as well. This is definitely a staple for when we visit now!

Atmosphere: 5

Food: 5

Service: 5

The best coffee and delicious, fresh food.

Atmosphere: 5

Food: 5

Service: 5

We used the order online option and the food was ready, its always fresh ingredients and the staff is always kind and professional.

Atmosphere: 5

Food: 5

Service: 5

Always a great place to eat at. Absolutely love the owners they are amazing. The food is hands down best.

Atmosphere: 5

Food: 5

Service: 5

Good food, fast delivery, super convenient

Food: 5

Service: 5

Great breakfast sandwich!

Atmosphere: 5

Food: 5

Service: 5

Love the chef salad! So fresh

Atmosphere: 5

Food: 5

Service: 5

I had request and they were all met. Very good!

Atmosphere: 5

Food: 5

Service: 5

A great place!! Waited until we arrived to make our cappuccino so it was frothy!!! Staff is so friendly.

Atmosphere: 5

Food: 5

Service: 5

Huge portions. Delicious

Atmosphere: 5

Food: 5

Service: 5

Coffee was good but the food was better. I love the caramel macchiato iced, but tried the tiramisu this time. Just a personal preference as theyre coffee really is good. Sandwich did not disappoint.

Atmosphere: 5

Food: 4

Service: 4