Pizza Hut

2021 NC-172, Sneads Ferry
(910) 741-4078

Recent Reviews

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Paula Baxter

Nice in dining. Had personal plan pizzas. Service was quick and delivered to table. Clean area.

Atmosphere: 5

Food: 5

Service: 5

Maryann Neely

Order was for pickup. Food was done on time - warm and delicious when I brought it home.

Atmosphere: 4

Food: 5

Service: 4

Zachary Brown

Ordered delivery from this location and I think now they only use doordash for delivery. Pizza was dropped off and just left on the ground with no knocking on the door or doorbell. It must've been out there for 10 mins when my wife came home from work and saw it out there.

It's not like their pizza is something special anyway so this drop in service means I'm literally never ordering again.

Atmosphere: 2

Food: 3

Service: 1

Thomas Burns

Ticket #00031
I ordered and heard nothing for over an hour. The app tracker kept displaying "preparing". I called and nobody picked up, was transferred to the corporate call line. They tried to text them and said that the text line was full and they then had to transfer me again. They picked up and left me in hold for 5 more minutes. When they came on they told me they were busy and that my driver would be leaving soon. I said that it had been over an hour and she repeated "we've been busy". No apology, no care at all that my family was waiting. When the delivery finally arrived she was nice but no apology from her either

Atmosphere: 1

Food: 3

Service: 1

Lee Moore

DO NOT ORDER FROM HERE !!!!! THEY WILL SCREW YOU OVER ON UR ORDER,,ESPECIALLY WHEN U ORDER DRINKS,,ALL PIZZA PLACES HAVE Two liter DRINKS RIGHT ,NOT THIS PIZZA HUT ,,,U PAY AND ASK FOR 2 LITER DRINKS AND THEY WILL SEND U 20 oz DRINKS AND THEY WILL OVER PRICE THE HELL OUT OF UR ORDER AND GIVE A PRICE THATS NOT TRUE !!!!!THIS PLACE IS A HORRIBLE!!!!°°

Atmosphere: 1

Food: 1

Service: 1

Cameron King

As a resident of the area I am appalled at the service we received on 10/18.

Long story short it took over 1.5 hrs to get my food that was ordered for delivery and is only 7 minutes away from my house. After being patient and waiting an extra few minutes as it was Friday at dinner time, we still had not received our food. So I called and spoke with some younger gentleman who stated that the driver was literally on the way out the door with our delivery and that was it, so I hung up anticipating that my food would arrive in the next 10 minutes or so.

That was not the case so I called again and this time spoke with Ann/Anne the manager and was explained that there was a discrepancy with our order and it had to be remade or something was wrong with it. At this point it has been over an hour and I stated to her that it was completely unacceptable and I want to recompensed in some form at which time she states she would make this delivery meal on the house. Never happened! I called back last week and spoke with her again after waiting, and was told she did “everything on her end and it should’ve never been charged to our account.

Needless to say here we are having been charged for some shitty pizza that wasn’t even correct, overly seasoned, and cold by the time I got it.

I have the account charges for proof, that have posted to my account after being lied to.

I’ll stick with dominoes and papa John’s at this point.

I still want my refund.

Atmosphere: 1

Food: 1

Service: 1

robert bell

Pizza Hut in Sneads Ferry . . .on Hyway 172 ,GREAT FOOD ,GREAT FOLKS THAT TAKE CARE OF YOU !! WELCOME TO THE HUT !! FRIENDLY FOLKS & GREAT PIZZA

Kid-friendliness: Kids love Pizza Hut

Wheelchair accessibility: Easy to get into store ,nice parking right by front door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Backyard BBQ Chicken Pizza, Boneless Wings, Chicken Bacon Parmesan Melt

Charles Chesser

Always

Atmosphere: 5

Food: 5

Service: 5

Emma P

DoorDash late night munchies!! Love Pizza Hut never misses!

Atmosphere: 5

Food: 5

Service: 5

Randolph Coble (Randy)

2 larges to go. Ordered and paid ahead, ready on time, hot and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Supreme Pizza

Bonnie Smith

Really good thin crust . And sauce.is 100% better than domino's.

Atmosphere: 5

Food: 5

Service: 5

Arielle B.

Called and made an order. Tried to be clear and specific, as it's difficult sometimes to hear on the phone. When I went to pick up, I didn't have the change to cover the last of the total, but they covered it for me (like 76 cents I think), unfortunately one of the pizzas was wrong, but they fixed it promptly free of charge. Thank you so much for helping out!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Breadsticks, Pepperoni Pizza

Paul Mandl

Aways smiling customer service! Pizza here is very good!

Atmosphere: 5

Food: 5

Service: 5

kim shields

Always great food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Lora Johnson

Food is always cooked to order and delicious. Today our driver and I didn't get his name , delivered during a rain storm .W such a warming smile even soaken wet. All drivers are always courteous. Once again a great meal and experience

Food: 5

Service: 5

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