Slow, employees too busy hanging out with friends in the front corner to wait on us. Over an hour wait for a hamburger, chicken tenders, grilled cheese and a small cheesesteak. Had to get up for refills, and to get the check.
Joy Cowell
Waited over an hour for a hamburger, grilled cheese and a chicken tender basket. Worst service I’ve ever had. Edit to add: fry grease needed changing, our fries were grey and soggy. Employees were in the front corner of the restaurant hanging out with friends the majority of the time. Had to go to the counter for refills, and to get the check. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Danielle Clark
Can’t even talk to a manager, they mess up the entire order
Atmosphere: 1
Food: 1
Service: 1
Tiffany Smith
Was told they don't have the kids meal cars because they were too expensive. Wait staff took forever to wait on us
Tiffany Smith
I took my son there tonight to get a $7 kids meal and surprise him with the car that comes with it since he loves cars. they brought his food out in a basket. When I asked where the car was, I was told they were too expensive to purchase. However, the kids meals are advertised with the cars on the menu.
Our waitress also took forever to check on our table multiple times. There was only 3 tables sat in the entire restaurant.
Steven McCullen
They were out of half there menu items. Fries were limp and undercooked. The server didn't refill our drinks. By the looks of the place this establishment is in its last days and needs a serious makeover.
Lovelyypriscila
Great experience and food! Me and my husband have been coming to this location for years. Under the new management, you can truly see the improvement. The person treating us was overly kind and pleasant overall. 10/10.
sharon bumpurs
I ordered the Lil Cheesesteak. Someone literally broke the end off the bun and did not cut it. It looks like it was bitten off. I cannot eat this. I threw it away.
Denna Wells
second time in a row get home and order is not right. lesson learned. ordered a bacon double cheeseburger. got a regular one patty no bacon cheeseburger.
Samuel Spell
Very poor customer service. If you want a good hwy 55 experience go to the one in kinston.
Take out ordered for the Andy size cheesesteak & fry - We were charged for it. Got home had a baby size fry & regular cheesesteak. Called & they said they’d replace it. Called today for the replacement and was told they’d couldn’t replace it nor could they refund me the difference in what I received & paid for. NO, I would not recommend. We try to support local, but this establishment, Hwy 55 Burgers Shakes & Fries will be off our list!!
Billie Jenkins
The staff was so nice an the food was delicious an the restaurant was clean .
Atmosphere: 5
Food: 5
Service: 5
Chris Milton
Great did
Atmosphere: 5
Food: 5
Service: 5
Kemeka Witherspoon
Every time I come here the front staff is always super rude only reason I come is because it’s convenient but the staff is rude really rude
Service: 1
Mark Douglas
Food is overcooked and overpriced. The app was convenient, but they ended on line ordering the minute I started using the reward system they had in place. So much for loyalty to a business.
Slow, employees too busy hanging out with friends in the front corner to wait on us. Over an hour wait for a hamburger, chicken tenders, grilled cheese and a small cheesesteak. Had to get up for refills, and to get the check.
Waited over an hour for a hamburger, grilled cheese and a chicken tender basket. Worst service I’ve ever had.
Edit to add: fry grease needed changing, our fries were grey and soggy. Employees were in the front corner of the restaurant hanging out with friends the majority of the time. Had to go to the counter for refills, and to get the check. Won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Can’t even talk to a manager, they mess up the entire order
Atmosphere: 1
Food: 1
Service: 1
Was told they don't have the kids meal cars because they were too expensive. Wait staff took forever to wait on us
I took my son there tonight to get a $7 kids meal and surprise him with the car that comes with it since he loves cars. they brought his food out in a basket. When I asked where the car was, I was told they were too expensive to purchase. However, the kids meals are advertised with the cars on the menu. Our waitress also took forever to check on our table multiple times. There was only 3 tables sat in the entire restaurant.
They were out of half there menu items. Fries were limp and undercooked. The server didn't refill our drinks. By the looks of the place this establishment is in its last days and needs a serious makeover.
Great experience and food! Me and my husband have been coming to this location for years. Under the new management, you can truly see the improvement. The person treating us was overly kind and pleasant overall. 10/10.
I ordered the Lil Cheesesteak. Someone literally broke the end off the bun and did not cut it. It looks like it was bitten off. I cannot eat this. I threw it away.
second time in a row get home and order is not right. lesson learned. ordered a bacon double cheeseburger. got a regular one patty no bacon cheeseburger.
Very poor customer service. If you want a good hwy 55 experience go to the one in kinston.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Take out ordered for the Andy size cheesesteak & fry - We were charged for it. Got home had a baby size fry & regular cheesesteak. Called & they said they’d replace it. Called today for the replacement and was told they’d couldn’t replace it nor could they refund me the difference in what I received & paid for. NO, I would not recommend. We try to support local, but this establishment, Hwy 55 Burgers Shakes & Fries will be off our list!!
The staff was so nice an the food was delicious an the restaurant was clean .
Atmosphere: 5
Food: 5
Service: 5
Great did
Atmosphere: 5
Food: 5
Service: 5
Every time I come here the front staff is always super rude only reason I come is because it’s convenient but the staff is rude really rude
Service: 1
Food is overcooked and overpriced. The app was convenient, but they ended on line ordering the minute I started using the reward system they had in place. So much for loyalty to a business.
Atmosphere: 1
Food: 2
Service: 2
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