Chapman's Food and Spirits

Today was pretty much the final straw with this place! I have been there 8 or 9 times and had a polite server one time. The food is good but not worth it to have outwardly nasty servers. It all started when we arrived for our reservation for 7 people and 3 of us arrived about 10 minutes early. They absolutely refused to let us sit even though we had confirmed with our friends they were running on time. I have a bad leg and was very thirsty but the hostess made us stand there clogging up the lobby while we waited. The rest of our party arrived precisely at 11:30 which was the time of our reservation. They took us outside and around to their annex room which was freezing! We suspect the had dramatically lowered the heat overnight to save on power. I very politely asked our server if they could warm up the room as our entire party was cold. She was extremely snarky and told me it was already done. She was beyond rude. She seemed so offended to be taking care of our table. Let’s be clear it was a table of 7 older ladies who are extremely polite. I ordered the risotto special which was supposed to come with shrimp but arrived as chicken risotto. By the time she finally came back, it was getting late into the meal and I brought it to her attention. She asked me if I would like her to take it back but in no way offered to make it right. It turns out there were two versions of their printed specials floating around the restaurant, one with chicken and one with shrimp. She could have cared less. Then decided to take her nastiness to a new level when it came time to pay the bill! I was having a sidebar conversation with my friend discussing how we should split the bill. It was clearly a private conversation. She took that as her opportunity to call us out in front of the entire group! This tipped me over the edge and I informed her we were having a private conversation. I could not believe her! She was snarky, rude and annoyed from the moment she approached the table! If you don’t want to be a restaurant server find another job. We were just there to order food, drinks and enjoy friends. Everyone was talking about her attitude. They automatically put an 18% service charge on the bill. Under normal circumstances, this would be great and I would have added to it. However, if you destroy our lunch with your toxic attitude, you did not earn that tip. We had an extremely similar experience with a different server last year when we had reservations for 8. We are not a demanding group! It appears to be a culture of rudeness at this restaurant which I am frankly over. There are many great restaurants in SP and they won’t be getting my business ever again

Went on a date night to try it out. The wait for our food was so long I was about ready to leave. The waitress was nice and offered us fries while we waited. The atmosphere is too loud for me for a date night. Probably will not go back

Atmosphere: 1

Food: 2

Service: 2

Pleasant atmosphere, arrived at a little before 5 in the afternoon and was seated immediately. Ordered blackened grouper sandwich. The piece of fish was generous and appealingly blacked. The tomato and lettuce were fresh, as was the bun. The blackening spices, however, were crazy bitter as can be with little sign of being spicy hot. Very disappointed. I was quite hungry from hiking, so I ate most of it anyway. The homemade chips served with the sandwich were excellent.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Fries

Local business in Southern Pines. Lots of people watching.

Atmosphere: 4

Food: 5

Service: 4

Stopped by Chapman’s for dinner last night and oh my. It great! I had a pumpkin spice drink and salad.

Atmosphere: 5

Food: 5

Service: 5

Came here for lunch on a nice afternoon, had some of their fall menu Baked Crab dip, Brie Grilled Cheese. Bacon Jam burger was nice and flavorful, my girlfriend got the grilled cheese and said it was the best sandwich she’s had in an ever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, The Burger

Great place for a date. Food and service was outstanding! Highly recommend for couples or groups.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Great service, super friendly staff. Food is decent, solid pub food, indoor seating with sports on and good outdoor options. Excellent draught beer options.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Salad, Caesar Salad, Fries, The Burger

I always love their fish and chips. Consistently delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish

My family and I came for lunch today.
We had a very nice server his name is JP. He was very pleasant and professional. The place is very clean and the atmosphere is ? great. JP came around and make sure everything was ok with us. I love this place and I would surely recommend to anyone. We will be coming back again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, Fries, The Burger

Awful experience. I came here to treat myself and my son on a rough day, and after the host sat us we were at our table for almost 15 minutes with no one greeting or acknowledging us. The servers and host helped multiple tables around us, including another table that just sat down, without anyone letting us know they would be with us soon. They also proceeded to have 3 people all clean off the table next to us after we had been sat with no communication or drinks for 10 minutes. It seemed like they wanted to do anything but speak with us. I was a server for many years, always tip well, and try to be understanding, but it felt like because I had a toddler with me no one wanted anything to do with us. We ended up leaving and going somewhere else as we were not receiving any service and my son was getting fussy because he was hungry.

Service: 1

Very friendly staff and nice location!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: The Burger

Excellent food!
Had three different types of burgers - all three were great. The fries are good too, as was the Caesar salad. Maybe next time I go I'll try the "spirits" part of "food and spirits!"

Food: 5

Recommended dishes: Fries, The Burger

Ok place. Nice atmosphere. Appetizer and salad.

Atmosphere: 3

Food: 3

Service: 4

Love the outside space. Food was fantastic. Feels a bit unfair that a very nice pasta dish full of sauce does not automatically come with bread.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sauce