Half the time you may get a correct order. I don’t want cheese & mustard on my burger and they put cheese & mustard. Even checking with them 3 times at the drive-thru doesn’t help, because they show they don’t care. Speaker system sucks. They talk too fast and take the order too fast. Maybe if they slow down a bit, they’ll get our orders right.
Jo C. M. Cager
I just visited the Cookout on Reynolda Road, Winston Salem, NC My order was received fresh and quick. I open my box to discover I did not have seasoning on my fries so I asked the young lady (African American with dreads) could I get some seasoning salt (she rolled her eye) she asked for my tray back but I asked could you put it in the packet. She then went to the back to fix the seasoning salt and again when she hand it back rolled her eyes before I could say Thank you she mumbled something and walked away. This customer service is not acceptable and to have an attitude at 11 am in the morning then she should not be working.
Randy RS
Small burger with a hint of grilled flavor and sides almost non existent, definitely a once and done deal while traveling..won't make the same mistake twice especially with bad customer service
Eve Nunez
They be take my order wrong already 2 times
Dustin Kilgore
Always something missing from the order
Patrick
Cheap food and fast service
Atmosphere: 5
Food: 5
Service: 5
Sylvia Ring
Burnt barbecue hush puppies half of a hush puppies no fries a bag with nothing in it the only thing I could eat slaw
Atmosphere: 5
Food: 1
Service: 5
Dave L
LOVE THIS PLACE!!! Employee are always awesome! Food is awesome and just all top notch!
Atmosphere: 5
Food: 5
Service: 5
Urban Diva
The Banana Milkshake was spectacular!
Atmosphere: 4
Food: 4
Service: 4
Brooke Quinn
Drive thru took forever! The employee at the window giving me our food, must of been mute. Not a hello. Not a Hi your total is $$$$. Not a thank you. Not a come again. Not even a here! Rude!
Great spot! Fresh thick style burgers. Hot dogs too. Double drive thru or walk up window. 40 shake flavors too.
Atmosphere: 5
Food: 5
Service: 5
Charity Johnson
Horrible! When ordering at the Tifton location, the young gal working the counter taking orders was HORRIBLE!! She used the F word towards us on about 6 occasions and no other employee said a word. She’s full of total disrespect, and extremely hateful! She should terminated or required to take some hospitality training!! You young lady SUCK!!
Henry Neville
Slim the goat. She also had ash!!!
Atmosphere: 5
Food: 5
Service: 5
Jacob Shepherd
Slim is the greatest person on earth
Atmosphere: 5
Food: 5
Service: 5
Eben Best
Food was phenomenal and customer service was fantastic. Shoutout Slim for being amazing and enhancing the overall experience .
Half the time you may get a correct order. I don’t want cheese & mustard on my burger and they put cheese & mustard. Even checking with them 3 times at the drive-thru doesn’t help, because they show they don’t care. Speaker system sucks. They talk too fast and take the order too fast. Maybe if they slow down a bit, they’ll get our orders right.
I just visited the Cookout on Reynolda Road, Winston Salem, NC My order was received fresh and quick. I open my box to discover I did not have seasoning on my fries so I asked the young lady (African American with dreads) could I get some seasoning salt (she rolled her eye) she asked for my tray back but I asked could you put it in the packet. She then went to the back to fix the seasoning salt and again when she hand it back rolled her eyes before I could say Thank you she mumbled something and walked away. This customer service is not acceptable and to have an attitude at 11 am in the morning then she should not be working.
Small burger with a hint of grilled flavor and sides almost non existent, definitely a once and done deal while traveling..won't make the same mistake twice especially with bad customer service
They be take my order wrong already 2 times
Always something missing from the order
Cheap food and fast service
Atmosphere: 5
Food: 5
Service: 5
Burnt barbecue hush puppies half of a hush puppies no fries a bag with nothing in it the only thing I could eat slaw
Atmosphere: 5
Food: 1
Service: 5
LOVE THIS PLACE!!! Employee are always awesome! Food is awesome and just all top notch!
Atmosphere: 5
Food: 5
Service: 5
The Banana Milkshake was spectacular!
Atmosphere: 4
Food: 4
Service: 4
Drive thru took forever! The employee at the window giving me our food, must of been mute. Not a hello. Not a Hi your total is $$$$. Not a thank you. Not a come again. Not even a here! Rude!
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
Great spot! Fresh thick style burgers. Hot dogs too. Double drive thru or walk up window. 40 shake flavors too.
Atmosphere: 5
Food: 5
Service: 5
Horrible! When ordering at the Tifton location, the young gal working the counter taking orders was HORRIBLE!! She used the F word towards us on about 6 occasions and no other employee said a word. She’s full of total disrespect, and extremely hateful! She should terminated or required to take some hospitality training!! You young lady SUCK!!
Slim the goat. She also had ash!!!
Atmosphere: 5
Food: 5
Service: 5
Slim is the greatest person on earth
Atmosphere: 5
Food: 5
Service: 5
Food was phenomenal and customer service was fantastic. Shoutout Slim for being amazing and enhancing the overall experience .
Atmosphere: 5
Food: 5
Service: 5
Loading...