Subway
35 Pinecrest Plaza, Southern Pines
(910) 692-7757
Recent Reviews
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Poor service…only 1 other person in store and the guy flirted with the other customer and ignored me. Needs better management.
No doubt was very little meat. The lettuce was thicker than all the meat put together. Out of many hoagies this was very weak on product.
Every time I go they are out of almost every single bread. I have been multiple times and each occasion they only have flat bread.
Ordered online, paid, went to pick up, and it looked like it was opened signed said open was during operating hours but the door was locked. Waited 30 minutes thinking someone was in the bathroom, went next door to see if they had a different number because the one on here and on door just kept ringing, and I never got my food. Just to be safe I called non-emergency line to do a welfare check. But now I'm out $40 and never got our dinner. Don't ever order online with this store because apparently I was the 2nd online order today that this happened to.
The shop was clean and service was good. The must have been a couple of days old, it was hard, dry and crumbled in my hands. The vegies
Store was very clean, trash cans were not overflow, food was great. Service was a little slow but that's ok, wasn't in any hurry. The soda machine wasn't working properly but other than that...great experience.
DO NOT ORDER HERE!!!!! SAVE YOUR MONEY, THIS LOCATION IS HORRIBLE!!! I tried two times to order online, and both times the order was canceled. The second time it even said the order was on its way to be delivered. Now they are refusing to answer the phone. Horrible customer service, will definitely be reporting this location.
Update: they decided to deliver today, however the bread was somehow burnt and cold at the same time. AND they got the bread wrong on one of my sandwiches. AND they didn't put the right toppings on it. Still not answering the phone. I have put it yet another complaint to the company.
Worst Sub I've ever had!!
Never been told a restaurant was too busy to serve food until today.
Atmosphere: 1
Service: 1
was about to chow down on a bangin sub, but I walked up to the door and it was locked (it was 6:00
Restaurantji Recommends
Went at 6:30 on a Sunday. Closed, no note.
Atmosphere: 1
Food: 1
Service: 1
I'm wondering if they are out of business. Was clearly during normal business hours but all the lights off and doors locked.
Atmosphere: 1
Food: 1
Service: 1
Pre-ordered lunch for my work crew of 6. 6 total footlongs. Placed order at 9am to be picked up at 1130am, received email at 11:18am notifying me my order had be cancelled by the store. When i went in and spoke to who I assume was a manager, I was told that the order must've been cancelled because they thought it was a "cater" order....for 6 sandwiches. I clarified that "6 sandwiches is a cater order?" and was told yes. I have 4 kids and my wife and I in our household, so apparently if i wanted to order from Subway I would have to order catering....wow. And this was after a great experience picking up lunch from an online order at the Whispering Pines location 2 days prior, with zero issues. My stepdaughter used to work at that location and told me it was poorly run and always understaffed and they didn't want to work, I see now her assessment was spot on. Very disappointed and highly annoyed.
Atmosphere: 1
Food: 1
Service: 1
Parking: Good
Kid-friendliness: Yes
Wheelchair accessibility: Single floor
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Subway Club, Sandwich
Worst subway I’ve ever attempted to get food from. Twice I’ve gone there and the door is locked in the middle of the afternoon. Another time they were out of bread??? Don’t bother going here the staff is lazy and LOCKS THE DOOR FOR NO REASON.
Atmosphere: 1
Food: 1
Service: 1
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