Slowest service ever. Then ask you to wait and not pull up to the window so it doesn’t “mess with their timing.” So being shady. Took down the store number and reported them!
Chris Fonke
Never bad.
Victoria James
Quick ordering. Food was good
Matthew Myers
Slowest workers ever.
FO SHO
NEVER EVER AGAIN. ZERO STARS.. I ATE A BURGER AND ONION RINGS . WATERED DOWN SWEET TEA. AND WITHIN 20 MINS I THREW UP. DAY 3 OF STOMACH PAINS.
CLARK DOYOUNG KIM
I ordered 1 double tray with shake but they didn’t give me shake. I found out after I got home. They need to more pay attention. Customers double check all your food.
Bianey Ruiz
yall need to give phillips a raise. he fr took all our order quick while the back was chillin. jk. but fr give phillips a raise.
Landon Hall
Burger was raw and cold on two separate visits.
Jonathan Ghent
Wish I could give the service a zero. Absolutely horrible attitude at the drive thru on a Sunday around 5pm. Rushed to order with no one waiting behind us, asked for mustard and salt and told ”we don’t have that”, forgot two orders of fries, got the hot dogs wrong, and forgot the milkshake. Acted like she was SO inconvenienced when asked to make it right and when she did the fries were greasy cold and nasty and the milkshake looked like it was thrown in cup with a shovel. Will not be back, ever. What happened to people taking pride in their work?
p sapienza (El Profe)
Drive through or walk up window only. Fast & friendly service.
I picked up lunch and this is what I received!! 2 and half onion rings and 3 nuggets as my sides with my blt.
Stephanie Figuereo Gomez
Awful service, not one person there had a good attitude
CH, Clint Hocker, Personal Investor
Restaurant Manager
I am writing to express my concerns regarding a cashier refusal to provide a receipt, on 15th at 9:10pm the denial of a receipt for a cash transaction; paid for milkshake; warrants clarification on current policy. To improve transparency and accountability, I suggest implementing a system where both customer and cashier acknowledge receipt of payment by signing or initialing there receipt. This would ensure payment verification and reduce the potential for errors or misunderstandings
Earlier experiences at your Spring Lake, NC location (406 Lillington Hwy, 28390). My previous reviews, averaging a 3 out of 5-star rating, reflect a range of experiences. While I acknowledge some improvements, such as the reduced drive-thru wait times noted in a prior review, other significant issues persist.
On May 25, 2023, at approximately 9:45 PM (Order #1302), cashier Ali swiped my card twice without authorization. This is unacceptable and requires immediate attention. While I have always strived to be a courteous customer, repeated negative experiences, a review of restaurant payment processing procedures.
Sincerely,
Deshawn Smith
I usually don’t have a problem with the food here but this one time I come and I wait trying to order just to find out they weren’t taking orders yet 20 minutes past open time I mean I understand if things weren’t ready but it should be common courtesy to at least speak so I can move on instead of waiting and hoping and having to find out myself
Slowest service ever. Then ask you to wait and not pull up to the window so it doesn’t “mess with their timing.” So being shady. Took down the store number and reported them!
Never bad.
Quick ordering. Food was good
Slowest workers ever.
NEVER EVER AGAIN.
ZERO STARS..
I ATE A BURGER AND ONION RINGS . WATERED DOWN SWEET TEA. AND WITHIN 20 MINS I THREW UP. DAY 3 OF STOMACH PAINS.
I ordered 1 double tray with shake but they didn’t give me shake. I found out after I got home.
They need to more pay attention.
Customers double check all your food.
yall need to give phillips a raise. he fr took all our order quick while the back was chillin. jk. but fr give phillips a raise.
Burger was raw and cold on two separate visits.
Wish I could give the service a zero. Absolutely horrible attitude at the drive thru on a Sunday around 5pm. Rushed to order with no one waiting behind us, asked for mustard and salt and told ”we don’t have that”, forgot two orders of fries, got the hot dogs wrong, and forgot the milkshake. Acted like she was SO inconvenienced when asked to make it right and when she did the fries were greasy cold and nasty and the milkshake looked like it was thrown in cup with a shovel. Will not be back, ever. What happened to people taking pride in their work?
Drive through or walk up window only. Fast & friendly service.
Restaurantji Recommends
I picked up lunch and this is what I received!! 2 and half onion rings and 3 nuggets as my sides with my blt.
Awful service, not one person there had a good attitude
Restaurant Manager
I am writing to express my concerns regarding a cashier refusal to provide a receipt, on 15th at 9:10pm the denial of a receipt for a cash transaction; paid for milkshake; warrants clarification on current policy. To improve transparency and accountability, I suggest implementing a system where both customer and cashier acknowledge receipt of payment by signing or initialing there receipt. This would ensure payment verification and reduce the potential for errors or misunderstandings
Earlier experiences at your Spring Lake, NC location (406 Lillington Hwy, 28390). My previous reviews, averaging a 3 out of 5-star rating, reflect a range of experiences. While I acknowledge some improvements, such as the reduced drive-thru wait times noted in a prior review, other significant issues persist.
On May 25, 2023, at approximately 9:45 PM (Order #1302), cashier Ali swiped my card twice without authorization. This is unacceptable and requires immediate attention. While I have always strived to be a courteous customer, repeated negative experiences, a review of restaurant payment processing procedures.
Sincerely,
I usually don’t have a problem with the food here but this one time I come and I wait trying to order just to find out they weren’t taking orders yet 20 minutes past open time I mean I understand if things weren’t ready but it should be common courtesy to at least speak so I can move on instead of waiting and hoping and having to find out myself
Service was great.... food was mediocre 😕
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