Subway

211 Murchison Rd, Spring Lake
(910) 436-7566

Recent Reviews

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Megan Phillips

Terrible experience DO NOT RECOMMEND. I would give it a 0 star if I could. Entire sandwich was disgusting.

Atmosphere: 1

Food: 1

Service: 1

Ashley Kingsfield

shift lead dude with the broken glasses and his side kick were pretty cool and super nice! they know how to make a mean sub

Atmosphere: 5

Food: 5

Service: 5

Jeannie Hoyle

Workers were so friendly! I got there 5 min before closing and they took the order but more importantly they were very pleasant. Very thankful. They made my special needs child happy.🙂

Atmosphere: 5

Food: 5

Service: 5

Emma V

I would leave 0 stars if I could. These employees are so unbelievably disrespectful and rude.

Food: 1

Service: 1

Ashton Jones

Ordered a hot honey chicken, wth is this😭

Atmosphere: 1

Food: 1

Service: 1

Nayan Patel

I placed an online order through the Subway app, but when I arrived at the restaurant, I found out it had been canceled without any clear explanation. There was only one lady at the counter, and unfortunately, she was extremely rude and unhelpful. I tried to explain the situation, but she showed no interest in assisting me or resolving the issue. I left feeling frustrated and disappointed. Customer service should be about helping, not dismissing. I hope Subway management looks into this.

Atmosphere: 1

Food: 1

Service: 1

Terry McKoy

I had one of my Favorites again, The Outlaw; and it was filling! Ordered in the app, and it was just as I requested. I have noticed that different locations, fix sandwiches totally different!! Subways under different ownerships, are very reserved with the meat and vegetables; so I limit my locations to stores that APPRECIATE Their Customers!!! When I taste more bread than meat, that's a problem! When I add veggies, and it seems that I'm treated like I'm asking for too much; that too is a problem!! CHOOSE Your locations, wisely!!

Atmosphere: 4

Food: 5

Service: 4

ciaasia tapia

So ….. lol
I just stopped there in the drive-thru and the lady who took my order was super sweet. Although, she asked if I wanted to leave a tip which I found quite odd because I’ve never been asked that before at Subways. Anyway, I was in a good mood so I said yes take $2 (I paid with card by the way). After she gave me my order and card back I asked for the receipt. She said yes and to give her a second so she can get it. It took her about 2 minutes to come back to the window. When she came back she said to give her some more time because they ran out of paper and they need to put a new paper roll in. I said fine. After another 2 minutes she came back to the window, handed me my receipt then left m. The receipt was all wrinkled. I looked at it and saw that she actually took $5 for tip. I will never come here again and do not recommend. They are scamming people for tips which is absurd. I will report this establishment.

Emily Mathis

Not the most well kept establishment. Customer service and management needs a lot of improvements. Veggies did not appear fresh, and dressing were left out causing them to be warm. Multiple strands of long hair found in my meal, and when addressed the employee with the matching color of hair who was not wearing a hat or the proper hairstyle when working with food was awfully rude.

safiya camarzaman

Trash service, trash drive through, slow, speaker don't work, u pull up to the windows and they let u sit there for more than 30 mins without taking ur order. Worried they didn't see us? One of em made eye contact and still didn't come over.

Joe Allen

Drive thru is broke. Pull to window to order AND wait for sandwich. So after ordering, paying and getting sandwich at the window the next customer can give their order. Crazy slow today.

Service: 1

Curtis Worthy III

This location just needs to go ahead and close down for a little while and redo everything. Bring in New management, new staff, and remodel inside and outside. The management obviously doesn’t care enough to fix the issues, so service is always going to go down hill until that is fixed. Will not be coming back here until a major change happens

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak & Cheese

I9693YYaimeep

Ordered online. Spent 50 minutes of my hour lunch waiting at the drive-thru window. There was no one inside and the car that waited behind me left after waiting for 30 minutes. Two people working and they moved like sloths. Terrible service!!

J R

There’s like 5 employees in the front line and we’ve been waiting for 20+ minutes for our food. They’re just wasting their labor whoever is managing this store needs to do a better job.

Atmosphere: 2

Food: 2

Service: 1

Miriam Segui

Mayo was outside ,I didn't see ice under the trays. Salad was saggy, tasted so bad?

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Cookies

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