I stopped going to this location because they seriously do not know how to make a coffee. I wanted one this afternoon and didn’t feel like driving to Hampstead (which is the one I usually go to) and ordered a shaken expresso. Same thing I always get so I know how it’s suppose to look and taste. The first one is the one they give me. Literally looks and taste like a latte. I went back inside to have it remade, which is the second one in the pic. It’s obvious how different they are. Still wasn’t that great but definitely a lot better. I’m just going to have to face the fact that I cannot go to this location because it’s that terrible.
Tom Willoughby
7:15am on Tuesday; only 4 trays of bland donuts! WTH?
Atmosphere: 1
Food: 2
Service: 1
Blake McKee
Food and coffee was great! I did have to wait around 15 minutes for a breakfast wrap but overall a good experience!
Atmosphere: 3
Food: 5
Service: 3
Evelynnn
Workers are very dismissive and rude when you first pull up on b the drive thru. The only wait is incredibly long even when there are very few cars. Owner is always a pleasure to be around, but the employees are not.
Atmosphere: 1
Food: 2
Service: 1
Edward Kozlowski
Waited so long 5 people that ordered after is including through the drive thru got their food before we did. When we did my food was cold while my wife's food was hot and one of her items was made wrong
Big Bear
Drive thru needs help in the morning
David Jones
This is a clean store with a great staff. Their coffee has always been consistent in the morning, even if the lines are long. The other morning Bella made my coffee and was very friendly and professional. The store is always clean both inside and out. Highly recommend this Dunkin' Donuts.
Tess Arnott
Tim the general manager was so welcoming and sweet, very easy to talk to and very funny and really made my day! amazing customer service
Lynn SPAIN
Food was good. Service good. Unfortunately, they were out of lots of menu items. This was early Friday evening. Sad.
Renee Bunner
I will drive across town just to visit this Dunkin! The staff and manager are GREAT! They are always happy to serve you and more than willing to accommodate their customers. I sometimes stop by multiple times a day!
Sat in the drive thru line for over 10 minutes for just a mobile order with only 2 cars in front of me (at first it was 3 but one drove off). A bunch of people had joined the line after me during this and about 5 of the cars drove off as well. I wasn’t in a rush so I didn’t mind but it was a bit crazy. Even when I drove around the front the inside wasn’t busy so I just don’t know what was going on. The girl at the window was very sweet and did apologize for the wait which made it a bit better.
Jeremiah Curry
Def a good stop for the weekend start with kids
Lisa
An iced coffee shouldn't be this pale, and it shouldn't taste so weak. You can't even taste the coffee. Either the coffee is too weak, or they are putting too much cream in it. Either way, an iced coffee should taste like coffee. An iced latte should taste like a latte. I can't even tell the difference at the Surf City location.
David Atkinson
Went there at 630 and it was not open, even though it says it opens at 6.
Service: 1
Dana Jones
While on vacation I tried this Dunkin. I was impressed with the freshness of food and the friendly staff
I stopped going to this location because they seriously do not know how to make a coffee. I wanted one this afternoon and didn’t feel like driving to Hampstead (which is the one I usually go to) and ordered a shaken expresso. Same thing I always get so I know how it’s suppose to look and taste. The first one is the one they give me. Literally looks and taste like a latte. I went back inside to have it remade, which is the second one in the pic. It’s obvious how different they are. Still wasn’t that great but definitely a lot better. I’m just going to have to face the fact that I cannot go to this location because it’s that terrible.
7:15am on Tuesday; only 4 trays of bland donuts! WTH?
Atmosphere: 1
Food: 2
Service: 1
Food and coffee was great! I did have to wait around 15 minutes for a breakfast wrap but overall a good experience!
Atmosphere: 3
Food: 5
Service: 3
Workers are very dismissive and rude when you first pull up on b the drive thru. The only wait is incredibly long even when there are very few cars. Owner is always a pleasure to be around, but the employees are not.
Atmosphere: 1
Food: 2
Service: 1
Waited so long 5 people that ordered after is including through the drive thru got their food before we did. When we did my food was cold while my wife's food was hot and one of her items was made wrong
Drive thru needs help in the morning
This is a clean store with a great staff. Their coffee has always been consistent in the morning, even if the lines are long. The other morning Bella made my coffee and was very friendly and professional. The store is always clean both inside and out. Highly recommend this Dunkin' Donuts.
Tim the general manager was so welcoming and sweet, very easy to talk to and very funny and really made my day! amazing customer service
Food was good. Service good. Unfortunately, they were out of lots of menu items. This was early Friday evening. Sad.
I will drive across town just to visit this Dunkin! The staff and manager are GREAT! They are always happy to serve you and more than willing to accommodate their customers. I sometimes stop by multiple times a day!
Restaurantji Recommends
Sat in the drive thru line for over 10 minutes for just a mobile order with only 2 cars in front of me (at first it was 3 but one drove off). A bunch of people had joined the line after me during this and about 5 of the cars drove off as well. I wasn’t in a rush so I didn’t mind but it was a bit crazy. Even when I drove around the front the inside wasn’t busy so I just don’t know what was going on. The girl at the window was very sweet and did apologize for the wait which made it a bit better.
Def a good stop for the weekend start with kids
An iced coffee shouldn't be this pale, and it shouldn't taste so weak. You can't even taste the coffee. Either the coffee is too weak, or they are putting too much cream in it. Either way, an iced coffee should taste like coffee. An iced latte should taste like a latte. I can't even tell the difference at the Surf City location.
Went there at 630 and it was not open, even though it says it opens at 6.
Service: 1
While on vacation I tried this Dunkin. I was impressed with the freshness of food and the friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts, Doughnut
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