Sweeter Things Bakery Cafe

I was really hoping to leave a 5-star review after placing my order, but honestly, even 3 stars feels generous.

I called ahead and asked for a favor— a gender reveal cake with just 24 hours’ notice. Since this wasn’t within their usual turnaround time, they had to get special approval, which I truly appreciated at the time. However, after everything that happened, I regret placing this order.

This cake was for my sister, and when she arrived to pick it up, the requested "Boy or Girl?" lettering was completely missing. They simply forgot. She went back inside and asked them to fix it, and they suggested fondant instead of buttercream, saying it would look better. But that it would take an extra 40 minutes. She lives 40 minutes away, so this was already a huge inconvenience, but she killed time in town.

When she returned, expecting the fondant lettering they had suggested, she was given something completely different—not fondant, not even close. It looks like loose cookie icing. On top of that, she was charged $50 after tip and tax (which she tipped assuming the job would be done correctly), and no one even apologized for the mistake or the wasted time.

If they had just been upfront and told me, "We aren’t skilled enough for the lettering you’re requesting," I would have understood and taken my business elsewhere. Instead, they accepted the order, botched the most important piece of this reveal, and left us scrambling on a day that was supposed to be special. I’m beyond disappointed.

This makes me unsure if the correct gender color will be inside.

Giving 3-stars for the efforts on the owner/managers part to do this for me/my sister and her husband on short notice.

I'm not looking for a defense and some "reasonable" explanation from the owner of this page, as I see with other bad reviews. A simple I'm sorry and a partial refund would have gone a long way.

**in response to the owner below**
Funny how none of this was mentioned to me over text when you only offered a refund as a bribe to take down my bad review. Also kind of crazy to say my sister just "grabbed and left" as if the cake was just sitting out for anyone to grab. She spoke with a snotty blonde who avoided eye contact and gave her the cake. Asked if my sister had already paid, to which my sister said yes, then left. Plenty of opportunity to explain if you ask me.

If the owner could take reasonability and take a bad review maybe they'd run a better business but they're constantly lying about a situation to save their butt.

I'm not so shocked about the amount of good reviews they have as they have probably offered to pay others off for taking their bad reviews down.

And if the boss really thinks this cake looks good - they're half the problem lol

Service: 1

I’m originally from Los Angeles but I’ve now lived here for a little over two years. In that time I’ve constantly been on the lookout for small businesses that could compare to the ones I miss from home. This Cafe is fantastic. The atmosphere, food and drinks all exceeded my expectations. Every time I’ve gone back the staff is very welcoming and kind. The only issue I have is that I can’t order everything(their avocado toast specifically) online that they have in store.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bear Claws

The coffee and the sweets are great. Super variety, friendly staff, and a coffee shop atmosphere. Loved by locals!

Atmosphere: 5

Food: 5

Service: 5

It's our first time stopping here, very clean, friendly and very reasonable prices. Food was delicious, staff was very friendly and patient. Very nice hometown shop.
Definitely will be recommending to all of our friends and family.

Atmosphere: 5

Food: 5

Service: 5

Good people that own and work here! Perfect place for laptop work. Best Carmel Macchiato in town!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Parfait

We frequent this cute little bakery/coffee shop. They have great coffee, great bakery items and great prices.

I can’t go here- it’s too good. I literally buy a box of all the things every time! Best bakery in 100 miles!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Cinnamon Roll

The Best Coffee Shop!!!
AMAZING COFFEE, SERVICE, AND PASTRIES!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll

Delicious fresh homemade baked goods!
My favorite is the cheese danish! Love the cozy environment. Great place to work or hangout with a yummy hot drink or tea!

Atmosphere: 5

Food: 5

Service: 5

Stopped in while traveling. Needed a caffeine fix. These girls were so kind and chipper. Thank you for the welcoming charm.
I asked for a bakery suggestion and it did not disappoint! Pumpkin Cinnamon Roll to go with my Carmel Mocha Latte. 🥰

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Roll

First time here. Latte was perfect as was the chocolate cookie. Friendly staff too.

Atmosphere: 5

Food: 5

Service: 5

This is one of the best coffee shops and bakeries in the area. The iced mocha was perfect… not too sweet. And the biscotti was delicious! Lots of dietary options available too… even sugar free frappes! I will be returning often to this place. 😊

Atmosphere: 5

Food: 5

Service: 5

Super cute location! The menu was extensive with a lot of options to choose from. Unique and fresh pastries. The staff were super friendly and welcoming! 10/10 experience.

Atmosphere: 5

Food: 5

Service: 5

If you haven’t been here, you are failing epicly! Between the blueberry cobbler danish, or the chocolate croissant, and the many more freshly baked options, everyone will get something because there’s something for everyone! Their coffee and other drinks never disappoint! And the staff are always so sweet!!

Atmosphere: 5

Food: 5

Service: 5

I was one of the first customers for their soft opening in July 2019, I think it was. Staff is excellent! Positive, inviting atmosphere. I love the local flavors! Momma Kathy's cakes are beautiful and delicious! Stop by. Tell them "Mocha Jane" sent you! 😊😋☕️

Dietary restrictions: Gluten free
Sugar free

Kid-friendliness: Kid beverages just for them. Smoothies, chillers, lemonade, and the best hot chocolate!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Cookies