I was waiting for a DoorDash order as a dasher and Sonya, who I am assuming is the manager here, offered me a free of charge chicken sandwhich for having to wait for them to fry more legs for an order. Absolutely incredible service and incredibly nice people behind the counter! Thank you so much for offering and giving that to me free of charge without me having even asked. I very much appreciate it and recommend this KFC.
nicki dancy
The food was really good and fresh and the young lady tonight in the drive thru gets a A+ for her customer service skills. So polite
Regina Williams
The food is ok. A little dry but decent flavor. The chicken breast seems to be their best piece of meat. Their mac&cheese is delicious!
The service is good - as in how nice they are to customers. However, just about everytime I order, something is left out of my order. Shorted me on biscuits, left out my fries, left out my gravy....
If they are not already doing it, someone needs to look at the ticket and double check the contents before giving the filled order to the customer.
mostafa razak
I would like to express my concerns regarding the service at this location. On multiple occasions, I have experienced extended wait times for food, with one instance lasting 45 minutes without resolution. This pattern appears consistent during our visits, and I believe it may be impacting overall customer satisfaction. Your attention to this matter would be greatly appreciated. Thank you.
Vernon Everette
I've been here a couple of times recently, and the service is awesome. The crew there keeps the restaurant clean, and the chicken and potatoes are hot and coleslaw is blended good and is cold as it should be.
I'd like to give an update. In my last review I gave the best I could, because it was deserved. However me and the family stopped in, because I asked them to. The family wanted to go to your competitor, but came to you because I ask. The service was the worst I've ever experienced, the main focus was the drive Thur. There was only 1 car with a small order, yet our family spent over $50. Yet we were pushed aside. Some of our chicken was cold to the bone. I've never had chicken that cold. Even the mashed potatoes were cold. This is the safest visit to KFC. I know this post will not be answered , so guess I'll go back to bogangles.
Veronda Clark
I am from Jersey. I was visiting family. I must say this KFC is the best. Chicken well seasoned. The biscuits are so delicious 😋. If I can rate this place a ten I would. Wednesday night they had this young man at the cash register. He was excellent. He got my family order correct. We went back Thurs afternoon the cashier got all our orders wrong.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken
Juan Flores
October 25 2:30 horro way to get order i think this dud need to get a different job .. he don’t know how to talk customer and plus took so long to get my order .. and I got the wrong side not coming back to this place
Atmosphere: 2
Food: 3
Service: 1
Bluntly Spoken17
CEO office- please hold a meeting teaching the managers and staff the importance of washing the chicken before cooking it, thanx.
Food: 1
Service: 2
Tiffany Jones
I usually go here at least once or twice a week. Today was the worst experience. I ordered almost $40 food. They parked us and didn't tell us how long it would take. My husband go in after 10min and they said it's another 10min on chicken. Then after the chicken was done they say they have no biscuits. That will take another 12min. What kind of sense is this? My husband then asked for a refund because they manager didn't apologize and had an attitude. Very disappointed wasted 25min of my time for nothing.
Joan Brown
Didn't get all we ordered? Thanks going back to pick up. Thanks A6pice free.
This was probably the most frustrating experience I’ve had with this KFC. Went there & ordered a 8pc chicken family meal. Which comes with 2 sided & some biscuits. When ordered the person taking the order already sounded like she had an attitude or was frustrated in some way. She told me they didn’t have any white meat chicken and it would be a 15 min wait. I figured that didn’t seam to bad of a wait even though a little strange to not have any white meat knowing I was only gonna get 4 pieces in bucket anyways but I pulled up and payed and pulled up to wait. I sat there for 45 MINUTES!! I watched as car after car kept getting there food. Even had 2 cars pull up behind me and got a bucket of chicken and I was still waiting there. I was tempted to just pull off and say f the $30 I spent. I try to give people the benefit of the doubt knowing they are busy but the wait time was crazy knowing I was the only car in line when first pulling up. Won’t be going back to this location. Seems like everybody in Tarboro working fast food has attitudes
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 8 Piece Meal
KP
This was probably the most frustrating experience I’ve had with this KFC. Went there & ordered a 8pc chicken family meal. Which comes with 2 sided & some biscuits. When ordered the person taking the order already sounded like she had an attitude or was frustrated in some way. She told me they didn’t have any white meat chicken and it would be a 15 min wait. I figured that didn’t seam to bad of a wait even though a little strange to not have any white meat knowing I was only gonna get 4 pieces in bucket anyways but I pulled up and payed and pulled up to wait. I sat there for 45 MINUTES!! I watched as car after car kept getting there food. Even had 2 cars pull up behind me and got a bucket of chicken and I was still waiting there. I was tempted to just pull off and say f the $30 I spent. I try to give people the benefit of the doubt knowing they are busy but the wait time was crazy knowing I was the only car in line when first pulling up. Won’t be going back to this location. Seems like everybody in Tarboro working fast food has attitudes
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 8 Piece Meal
Tyler Lamm
Very disappointed in the food quality.My family and I went through the drive through and ordered $30 worth of food. The cashier was nice however she asked us to pull forward to wait for our food. (I don't mind waiting for food especially if it means that the food will be fresh and hot. )We waited about 10 minuets for our food to come and it wasn't even warm and my kids were missing their milk that came with their kids meal and we were not given any utensils or napkins.
I was waiting for a DoorDash order as a dasher and Sonya, who I am assuming is the manager here, offered me a free of charge chicken sandwhich for having to wait for them to fry more legs for an order. Absolutely incredible service and incredibly nice people behind the counter! Thank you so much for offering and giving that to me free of charge without me having even asked. I very much appreciate it and recommend this KFC.
The food was really good and fresh and the young lady tonight in the drive thru gets a A+ for her customer service skills. So polite
The food is ok. A little dry but decent flavor. The chicken breast seems to be their best piece of meat. Their mac&cheese is delicious!
The service is good - as in how nice they are to customers. However, just about everytime I order, something is left out of my order. Shorted me on biscuits, left out my fries, left out my gravy....
If they are not already doing it, someone needs to look at the ticket and double check the contents before giving the filled order to the customer.
I would like to express my concerns regarding the service at this location. On multiple occasions, I have experienced extended wait times for food, with one instance lasting 45 minutes without resolution. This pattern appears consistent during our visits, and I believe it may be impacting overall customer satisfaction. Your attention to this matter would be greatly appreciated. Thank you.
I've been here a couple of times recently, and the service is awesome. The crew there keeps the restaurant clean, and the chicken and potatoes are hot and coleslaw is blended good and is cold as it should be.
I'd like to give an update. In my last review I gave the best I could, because it was deserved. However me and the family stopped in, because I asked them to. The family wanted to go to your competitor, but came to you because I ask. The service was the worst I've ever experienced, the main focus was the drive Thur. There was only 1 car with a small order, yet our family spent over $50. Yet we were pushed aside. Some of our chicken was cold to the bone. I've never had chicken that cold. Even the mashed potatoes were cold. This is the safest visit to KFC. I know this post will not be answered , so guess I'll go back to bogangles.
I am from Jersey. I was visiting family. I must say this KFC is the best. Chicken well seasoned. The biscuits are so delicious 😋. If I can rate this place a ten I would. Wednesday night they had this young man at the cash register. He was excellent. He got my family order correct. We went back Thurs afternoon the cashier got all our orders wrong.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken
October 25 2:30 horro way to get order i think this dud need to get a different job .. he don’t know how to talk customer and plus took so long to get my order .. and I got the wrong side not coming back to this place
Atmosphere: 2
Food: 3
Service: 1
CEO office- please hold a meeting teaching the managers and staff the importance of washing the chicken before cooking it, thanx.
Food: 1
Service: 2
I usually go here at least once or twice a week. Today was the worst experience. I ordered almost $40 food. They parked us and didn't tell us how long it would take. My husband go in after 10min and they said it's another 10min on chicken. Then after the chicken was done they say they have no biscuits. That will take another 12min. What kind of sense is this? My husband then asked for a refund because they manager didn't apologize and had an attitude. Very disappointed wasted 25min of my time for nothing.
Didn't get all we ordered? Thanks going back to pick up. Thanks
A6pice free.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Great customer service!!
Atmosphere: 5
Food: 5
Service: 5
This was probably the most frustrating experience I’ve had with this KFC. Went there & ordered a 8pc chicken family meal. Which comes with 2 sided & some biscuits. When ordered the person taking the order already sounded like she had an attitude or was frustrated in some way. She told me they didn’t have any white meat chicken and it would be a 15 min wait. I figured that didn’t seam to bad of a wait even though a little strange to not have any white meat knowing I was only gonna get 4 pieces in bucket anyways but I pulled up and payed and pulled up to wait. I sat there for 45 MINUTES!! I watched as car after car kept getting there food. Even had 2 cars pull up behind me and got a bucket of chicken and I was still waiting there. I was tempted to just pull off and say f the $30 I spent. I try to give people the benefit of the doubt knowing they are busy but the wait time was crazy knowing I was the only car in line when first pulling up. Won’t be going back to this location. Seems like everybody in Tarboro working fast food has attitudes
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 8 Piece Meal
This was probably the most frustrating experience I’ve had with this KFC. Went there & ordered a 8pc chicken family meal. Which comes with 2 sided & some biscuits. When ordered the person taking the order already sounded like she had an attitude or was frustrated in some way. She told me they didn’t have any white meat chicken and it would be a 15 min wait. I figured that didn’t seam to bad of a wait even though a little strange to not have any white meat knowing I was only gonna get 4 pieces in bucket anyways but I pulled up and payed and pulled up to wait. I sat there for 45 MINUTES!! I watched as car after car kept getting there food. Even had 2 cars pull up behind me and got a bucket of chicken and I was still waiting there. I was tempted to just pull off and say f the $30 I spent. I try to give people the benefit of the doubt knowing they are busy but the wait time was crazy knowing I was the only car in line when first pulling up. Won’t be going back to this location. Seems like everybody in Tarboro working fast food has attitudes
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 8 Piece Meal
Very disappointed in the food quality.My family and I went through the drive through and ordered $30 worth of food. The cashier was nice however she asked us to pull forward to wait for our food. (I don't mind waiting for food especially if it means that the food will be fresh and hot. )We waited about 10 minuets for our food to come and it wasn't even warm and my kids were missing their milk that came with their kids meal and we were not given any utensils or napkins.
Atmosphere: 1
Food: 1
Service: 1
Foods great awesome staff,just little pricey.
Atmosphere: 5
Food: 5
Service: 5
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