They never get the order right! Or just dont care to!
crazy woo
“Open 24 hours” lady in there say let me know where you’re ready and when I pull up she ignores me. 0/10 customer service. Very disappointed
Service: 1
bk ceee
I would give zero stars, but they won’t let me I never ever order something from a McDonald that wasnt cook all the way every time I go to a McDonald I will never ever go to this one again like eww learn to cook your food if I get sick cause of yall
Atmosphere: 1
Food: 1
Service: 1
Bryant Garee
Don’t come here unless you want to wait 45 minutes for your food just for it to be wrong
Atmosphere: 1
Food: 1
Service: 1
payton hale
Ordered curbside pickup and waited 20 min before i went inside to see what was going on. turns out my food had been sitting on the counter the entire time. i understand being short staff and busy but to leave a bag sitting out and no one notice is crazy. also it took a while for anyone to come up front to help. one of the workers remade my order which i was thankful for but i didn’t receive my 2 diet cokes i paid for and the patties on my burgers were burnt. I hate hate complaining or seeming like a karen but that had to be the worst experience ive ever had at a fast food restaurant. i know a lot of people have bad experiences here as well and this isn’t my first bad experience here. whoever the owner of this establishment is does not care how his/her business is ran.
Atmosphere: 1
Food: 1
Service: 1
Alasa Johnson
The owner of this store wont be satisfied until they have a lawsuit. There is always a problem with the quality of the food & customer service at this location! I purchased food from McDonald’s and received extremely poor-quality items. The double cheeseburgers were smashed, poorly made, covered in melted cheese on the outside, and tasted old as if they had been sitting. I placed my order right when lunch began at 11:00 AM, so the food should have been fresh. I will be filing a complaint with the better business bureau! I attempted to resolve this with the store/app support, but I did not receive proper assistance.
I have photos showing the condition of my order.
Atmosphere: 1
Food: 1
Service: 1
Tiketa Williams
Store needs to be closed down. Customer service is horrible. You can’t order food without thinking about to be in a fight in your order is always wrong.
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Hyman
I ORDERED DOUBLE FILET AND GOT A SINGLE FILET 😤😤😤😠😠😠
Atmosphere: 1
Food: 1
Service: 1
Napping hippie
I just waited for 50 minutes to receive half my order. It was at 45 minutes the manager told me that I had been refunded for my 13 tote of cookies due to them not having any ready. At this point I was furious and as I walked out of the door I got a sarcastic (have a nice night) followed by a bunch of laughter. I have never been treated with this much disrespect from any fastfood facility , and being on the road 150,000 miles for the past 7 years you best believe I have encountered some poorly ran fastfood facilitys. Now that I have delt with the entire staff of Tarboro Nc McDonald's on November 3 from 7 to 7:50 pm you all need retraining and your pay evaluated to match your performance it was a disaster .
Atmosphere: 1
Food: 1
Service: 1
thatguy D
Order at kiosk, total was 9.79, card reader broken, went to counter to order same thing total was 11.70. I questioned what was going on and a manager was dismissive of my concerns and a bit rude with” I don’t know about all that” haven’t eaten at McDonald’s for a few years because of similiar situations at other stores. Very bad attitude from management. Think I will try again in a few more years.
I placed an order through the McDonald’s app and checked in at space #2. I waited for over 30 minutes, but no one ever brought my food. To make matters worse, they marked it in the system as “delivered” when I never received anything. I went to the Drive-Thru to explain the issue, and they refused to help me or offer any solution. Very disappointing experience and completely unacceptable customer service
Atmosphere: 1
Service: 1
Christopher Kesee
Half a slice of bacon on a breakfast sandwich cool or naww?
Eric Pender
When through the drive thru & waited 20mins for no food, NEVER AGAIN..!!! THEE WORST..!!!!
Service: 1
lisa griffon
Stood at counter over 5 minutes. lady walked by and said they were short handed it would be a minute. 10 minutes later still no one. A boy walked by several times and didn't say a word. It was extremely hot in there. We left
They never get the order right! Or just dont care to!
“Open 24 hours” lady in there say let me know where you’re ready and when I pull up she ignores me. 0/10 customer service. Very disappointed
Service: 1
I would give zero stars, but they won’t let me I never ever order something from a McDonald that wasnt cook all the way every time I go to a McDonald I will never ever go to this one again like eww learn to cook your food if I get sick cause of yall
Atmosphere: 1
Food: 1
Service: 1
Don’t come here unless you want to wait 45 minutes for your food just for it to be wrong
Atmosphere: 1
Food: 1
Service: 1
Ordered curbside pickup and waited 20 min before i went inside to see what was going on. turns out my food had been sitting on the counter the entire time. i understand being short staff and busy but to leave a bag sitting out and no one notice is crazy. also it took a while for anyone to come up front to help. one of the workers remade my order which i was thankful for but i didn’t receive my 2 diet cokes i paid for and the patties on my burgers were burnt. I hate hate complaining or seeming like a karen but that had to be the worst experience ive ever had at a fast food restaurant. i know a lot of people have bad experiences here as well and this isn’t my first bad experience here. whoever the owner of this establishment is does not care how his/her business is ran.
Atmosphere: 1
Food: 1
Service: 1
The owner of this store wont be satisfied until they have a lawsuit. There is always a problem with the quality of the food & customer service at this location! I purchased food from McDonald’s and received extremely poor-quality items. The double cheeseburgers were smashed, poorly made, covered in melted cheese on the outside, and tasted old as if they had been sitting. I placed my order right when lunch began at 11:00 AM, so the food should have been fresh. I will be filing a complaint with the better business bureau! I attempted to resolve this with the store/app support, but I did not receive proper assistance.
I have photos showing the condition of my order.
Atmosphere: 1
Food: 1
Service: 1
Store needs to be closed down. Customer service is horrible. You can’t order food without thinking about to be in a fight in your order is always wrong.
Atmosphere: 1
Food: 1
Service: 1
I ORDERED DOUBLE FILET AND GOT A SINGLE FILET 😤😤😤😠😠😠
Atmosphere: 1
Food: 1
Service: 1
I just waited for 50 minutes to receive half my order. It was at 45 minutes the manager told me that I had been refunded for my 13 tote of cookies due to them not having any ready. At this point I was furious and as I walked out of the door I got a sarcastic (have a nice night) followed by a bunch of laughter. I have never been treated with this much disrespect from any fastfood facility , and being on the road 150,000 miles for the past 7 years you best believe I have encountered some poorly ran fastfood facilitys. Now that I have delt with the entire staff of Tarboro Nc McDonald's on November 3 from 7 to 7:50 pm you all need retraining and your pay evaluated to match your performance it was a disaster .
Atmosphere: 1
Food: 1
Service: 1
Order at kiosk, total was 9.79, card reader broken, went to counter to order same thing total was 11.70. I questioned what was going on and a manager was dismissive of my concerns and a bit rude with” I don’t know about all that” haven’t eaten at McDonald’s for a few years because of similiar situations at other stores. Very bad attitude from management. Think I will try again in a few more years.
Atmosphere: 1
Food: 1
Service: 1
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Atmosphere: 3
Food: 3
Service: 3
I placed an order through the McDonald’s app and checked in at space #2. I waited for over 30 minutes, but no one ever brought my food. To make matters worse, they marked it in the system as “delivered” when I never received anything. I went to the Drive-Thru to explain the issue, and they refused to help me or offer any solution. Very disappointing experience and completely unacceptable customer service
Atmosphere: 1
Service: 1
Half a slice of bacon on a breakfast sandwich cool or naww?
When through the drive thru & waited 20mins for no food, NEVER AGAIN..!!! THEE WORST..!!!!
Service: 1
Stood at counter over 5 minutes. lady walked by and said they were short handed it would be a minute. 10 minutes later still no one. A boy walked by several times and didn't say a word. It was extremely hot in there. We left
Service: 1
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