The workers take no pride in doing their job correctly. When asked to correct an order they give attitudes.
Atmosphere: 3
Food: 4
Service: 3
Myah Davis
The manger this morning (8:30a 01/02/26) was unprofessional. She had an attitude because there was a payment issue at the first window. I was happy to hand over my card again but then I was told to move up to the parking spot, I said “without my card?” Mind you there was nobody in line behind me and nothing to wait for cuz she had my frappe in her hand. Comments like “why didn’t she pay back there” and her shooing me up is why this review is so low. Girl. It’s Mcdonalds. It’s not that deep. Kudos to the young man at the window servicing me tho. He was sweet. Promote him to manager and get rid of ole girl.
Food: 5
Service: 1
Jasmine Neely
It was horrible my fries was cold and sandwich was not fresh they were not friendly nor apologetic then waited in line so long every one was people got they money back it was horrible night shift horrible except the lady who worked the front desk she was wonderful
Hannah Privette
After work was starving. I went through drive thru ordered bacon quarter pounder with cheese combo with a medium carmel frappe and double cb no pickles. Drove to window paid waited and waited. Finally came to window said grill had been cleaned couldn't cook anymore burgers. Also out of Carmel for my frappe. Gave me 2 old dried out double cb ff and a tea. They did apologize and say the girl should not have taken my order. Why wasn't menu on breakfast if they had no more burgers. I was so disappointed. Then to get home and the food isn't even fit for a dog to eat. So I get to go to bed hungry. $20 down the drain. The food they gave me didn't even come close to what I spent. I'll go to Wendy's next time. They did give me coupon for ice cream like that makes up for 20 minute wait for garbage.
Atmosphere: 3
Food: 1
Service: 1
Fernando Castaneda
Takes forever to get our food and other people were waiting 30 minutes for a small amount of food definitely not coming back
Atmosphere: 1
Food: 1
Service: 1
Rome 93
This was pretty good. The food was nice and warm. Thank you
Atmosphere: 4
Food: 4
Service: 4
Josephine Hill
1st window, no greeting, no smile, no receipt. 2nd window. Female “ red hair “no greeting, no repeating order. She seems angry and miserable. No stir for coffee since sugar machine not working , no napkins. After handing my grape jelly that ask for , she did say have a nice day , but so smile . I don’t understand why Mc Donald don’t hire people with good customer service ??? Mostly every Mc Donald’s customer service is bad. Hash brown , soggy not fresh, and cold, breakfast sandwich cold. Also girls with long hair, don’t the company require hair nets or hair being up above the shoulders??? The time was between 9:00 am to 9:30 am since we didn’t get no receipt. This Mc Donald’s is located at 1035 Charlotte Hwy, Troutman NC. This is one of the reason why I stop going to Mc Donald’s.
Atmosphere: 2
Food: 2
Service: 1
Neely Thomas
Good Luck if you coming here
Atmosphere: 1
Food: 1
Service: 1
kayleigh h
Went through the drive through and ordered a double quarter pounder meal. Got home to eat it just to find out that it’s RAW on the inside after I take my first bite. Will never go here again.
Atmosphere: 1
Food: 1
Service: 2
JULIE TATE
Luke warm mocha coffee, taste like milk and sugar. Very little mocha flavor and warm at best.
It's a McDonalds, nothing fancy. It was busy on a Tuesday night at 9:00, so there was a wait, but not to bad. Troutman McDonald's is a whole lot better than the other ones around. I would go to Troutman McDonald's before I would go to the other ones.
Atmosphere: 4
Food: 4
Service: 4
Christopher Rose
McDonald's food is trash
Angie Martinez
So the soda machine is down but you charge the customer .70 for a bottle of water even though you have nothing else to drink. It’s ridiculous.
Dalton Hendricks
Made me pay $20 for a $5 menu what in the liberal shit is this
Atmosphere: 1
Food: 2
Service: 1
Misty Welch
Came in ordered 2 simple plain Sundaes on the kiosk sat down waited 20 minutes the girl said someone musta took them cause she had been made them nobody came in nor out while we was waiting. Then proceeded to give us 2 melted Sundays with an attitude do better next time
The workers take no pride in doing their job correctly. When asked to correct an order they give attitudes.
Atmosphere: 3
Food: 4
Service: 3
The manger this morning (8:30a 01/02/26) was unprofessional. She had an attitude because there was a payment issue at the first window. I was happy to hand over my card again but then I was told to move up to the parking spot, I said “without my card?” Mind you there was nobody in line behind me and nothing to wait for cuz she had my frappe in her hand. Comments like “why didn’t she pay back there” and her shooing me up is why this review is so low. Girl. It’s Mcdonalds. It’s not that deep. Kudos to the young man at the window servicing me tho. He was sweet. Promote him to manager and get rid of ole girl.
Food: 5
Service: 1
It was horrible my fries was cold and sandwich was not fresh they were not friendly nor apologetic then waited in line so long every one was people got they money back it was horrible night shift horrible except the lady who worked the front desk she was wonderful
After work was starving. I went through drive thru ordered bacon quarter pounder with cheese combo with a medium carmel frappe and double cb no pickles. Drove to window paid waited and waited. Finally came to window said grill had been cleaned couldn't cook anymore burgers. Also out of Carmel for my frappe. Gave me 2 old dried out double cb ff and a tea. They did apologize and say the girl should not have taken my order. Why wasn't menu on breakfast if they had no more burgers. I was so disappointed. Then to get home and the food isn't even fit for a dog to eat. So I get to go to bed hungry. $20 down the drain. The food they gave me didn't even come close to what I spent. I'll go to Wendy's next time. They did give me coupon for ice cream like that makes up for 20 minute wait for garbage.
Atmosphere: 3
Food: 1
Service: 1
Takes forever to get our food and other people were waiting 30 minutes for a small amount of food definitely not coming back
Atmosphere: 1
Food: 1
Service: 1
This was pretty good. The food was nice and warm. Thank you
Atmosphere: 4
Food: 4
Service: 4
1st window, no greeting, no smile, no receipt. 2nd window. Female “ red hair “no greeting, no repeating order. She seems angry and miserable. No stir for coffee since sugar machine not working , no napkins. After handing my grape jelly that ask for , she did say have a nice day , but so smile . I don’t understand why Mc Donald don’t hire people with good customer service ??? Mostly every Mc Donald’s customer service is bad. Hash brown , soggy not fresh, and cold, breakfast sandwich cold. Also girls with long hair, don’t the company require hair nets or hair being up above the shoulders??? The time was between 9:00 am to 9:30 am since we didn’t get no receipt. This Mc Donald’s is located at 1035 Charlotte Hwy, Troutman NC.
This is one of the reason why I stop going to Mc Donald’s.
Atmosphere: 2
Food: 2
Service: 1
Good Luck if you coming here
Atmosphere: 1
Food: 1
Service: 1
Went through the drive through and ordered a double quarter pounder meal. Got home to eat it just to find out that it’s RAW on the inside after I take my first bite. Will never go here again.
Atmosphere: 1
Food: 1
Service: 2
Luke warm mocha coffee, taste like milk and sugar. Very little mocha flavor and warm at best.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
It's a McDonalds, nothing fancy. It was busy on a Tuesday night at 9:00, so there was a wait, but not to bad. Troutman McDonald's is a whole lot better than the other ones around. I would go to Troutman McDonald's before I would go to the other ones.
Atmosphere: 4
Food: 4
Service: 4
McDonald's food is trash
So the soda machine is down but you charge the customer .70 for a bottle of water even though you have nothing else to drink. It’s ridiculous.
Made me pay $20 for a $5 menu what in the liberal shit is this
Atmosphere: 1
Food: 2
Service: 1
Came in ordered 2 simple plain Sundaes on the kiosk sat down waited 20 minutes the girl said someone musta took them cause she had been made them nobody came in nor out while we was waiting. Then proceeded to give us 2 melted Sundays with an attitude do better next time
Atmosphere: 1
Food: 1
Service: 1
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