As always, they crush everything from food to service. Really the standard of fast food and customer service. This location doesn't disappoint on this either. Parking lot is a little crazy due to the location but worth it.
Atmosphere: 5
Food: 5
Service: 5
Brooke Clark
Drive thru girl told me I had to go back around for mobile thru after I went through the wrong line. I get that it was my fault, but she could have checked me in instead of making me wait in line to then drive around and go through the mobile thru line. Writing this review as I’m sitting waiting in line to then circle the building.
Atmosphere: 5
Food: 5
Service: 1
Keith S
I think I managed to push Chick-fil-A past its legendary customer-service limit today—an achievement no Gen Xer ever asked for, but here we are. I just wanted some old-school physical gift cards for coworkers. Didn’t see the option in the app, so I thought, “Hey, I’ll just roll through the drive-thru. Easy.” First mistake. Pull up to Kid #1. “I’d like to buy some gift cards.” “Sorry sir, I can’t do that. Maybe the kid by the umbrella can.” Umbrella Kid says he’ll tell the window folks I need gift cards. Cool. I’m in line. While waiting, I load money onto my Chick-fil-A app balance so I can pay for the cards. Second mistake. Meanwhile, kids keep coming up offering me random people’s food like I’m the confused uncle at a cookout who wandered into the wrong group. Finally, another kid asks how I’m paying. I say “the app.” He takes my phone inside while I’m parked in the front holding up the line as I feel the distain of those Christian-ish people parked behind me. He comes back: “This is taking a while—can you park and we’ll bring your cards out?” Sure. Why not. I’ve committed. Parked. Kid returns with my phone: “Yeah… we can’t accept app payment for gift cards.” I'm going inside. Another kid tries. Manager Kid (slightly older, maybe 19 and a half) tries. No luck. “Do you have another form of payment?” “I do, but I just loaded a bajillion dollars onto my app to pay for this.” Manager Kid disappears to consult the Council of Elders. Comes back. “Sorry… it won’t work. Do you have another form of payment?” “Can you refund the app money?” “No.” At this point, I’ve aged a decade. Fine. Credit card it is. “Sorry about that.” “It was my pleasure.” Of course it was. Chick-fil-A till the end.
Atmosphere: 1
Food: 3
Service: 1
Jewel Larrea
Everytime i come to this location they mess up my order or give me the wrong food.
Atmosphere: 5
Food: 4
Service: 3
Karen Randall
Very polite, quick, and accurate order.
Atmosphere: 4
Food: 5
Service: 5
Mark O
The parking lot was such a hazard to navigate through without getting run over, it's almost not worth going. I guess the drive through takes priority, but the double lanes make it a challenge to get inside. Nowhere to sit once inside and not very clear where the pickup line is with all the door dashers standing around. Chicken sandwich was average, the sauce saved it.
Atmosphere: 3
Food: 3
Service: 4
Melinda Barham
Love this place
Vicki Eschelman
I never worry that my meal might not be as good as last time. The food is consistently delicious. The drive through lanes move very quickly so the lines never bother me. All the car lines represent is the food at Chick-fil-A is SO DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
Matthew Sharp
This is such a busy location but the employees DO NOT respect your time and are rude, they take forever. They need to figure out how to manage the lines and food better
Atmosphere: 1
Food: 5
Service: 1
Lynn Hines
Manager was giving orders to staff ignoring incoming customers. Not very professional and not appreciated.
I usually have a great experience at this Chick-fil-A and never have any issues, but today the customer service definitely wasn’t up to the usual standard. My family that was in town visiting, never had Chick fil A before and I wanted to bring them here today cause I always had great experience in the past. But they were disappointed.
From the table service experience, I had to go back up to the front counter and wait quite a while because there was only one young lady working up front by herself. I actually felt bad for her because she had a long line of customers, and no one came to help her.
This is less of a complaint and more of a coachable action that could use some feedback. I’m not sure who the manager on duty was, but I understand that the drive-thru is important to keep running smoothly. However, there were also a lot of customers inside waiting to order, along with mobile orders and DoorDash pickups. Seeing one person trying to handle all of that alone, while others nearby didn’t step in to assist, was disappointing.
I ended up waiting about 15 minutes just for someone to address me because my table service order was missing sweet teas. On top of that, my food was cold and the fries were below expectations.
As someone who also works in the fast-food industry at a high level, I completely understand that every restaurant has good days and bad days. But overall, you all should just need to make sure that customer care stays the top priority in both areas drive thru and front lobby as well.
Atmosphere: 2
Food: 2
Service: 2
Tia Jacob
This is the first time ever that I have waited for 20 minutes for an order. I understand the drive thru being busy but isn’t the mobile thru meant to make traffic more quicker? And shouldn’t the mobile thru orders be completed quicker as well. I’ve been sitting here parked for now 15 mins waiting for a 3 piece strips with some fries. This place absolutely has no organization. Also you think for waiting this long id get at least the free sandwich card for being patient. Nope just a “so sorry for your wait” for 3 piece tenders and fries. Not returning and yall lost a customer
As always, they crush everything from food to service. Really the standard of fast food and customer service. This location doesn't disappoint on this either. Parking lot is a little crazy due to the location but worth it.
Atmosphere: 5
Food: 5
Service: 5
Drive thru girl told me I had to go back around for mobile thru after I went through the wrong line. I get that it was my fault, but she could have checked me in instead of making me wait in line to then drive around and go through the mobile thru line. Writing this review as I’m sitting waiting in line to then circle the building.
Atmosphere: 5
Food: 5
Service: 1
I think I managed to push Chick-fil-A past its legendary customer-service limit today—an achievement no Gen Xer ever asked for, but here we are.
I just wanted some old-school physical gift cards for coworkers. Didn’t see the option in the app, so I thought, “Hey, I’ll just roll through the drive-thru. Easy.”
First mistake.
Pull up to Kid #1.
“I’d like to buy some gift cards.”
“Sorry sir, I can’t do that. Maybe the kid by the umbrella can.”
Umbrella Kid says he’ll tell the window folks I need gift cards. Cool. I’m in line. While waiting, I load money onto my Chick-fil-A app balance so I can pay for the cards.
Second mistake.
Meanwhile, kids keep coming up offering me random people’s food like I’m the confused uncle at a cookout who wandered into the wrong group. Finally, another kid asks how I’m paying. I say “the app.” He takes my phone inside while I’m parked in the front holding up the line as I feel the distain of those Christian-ish people parked behind me.
He comes back: “This is taking a while—can you park and we’ll bring your cards out?”
Sure. Why not. I’ve committed.
Parked.
Kid returns with my phone:
“Yeah… we can’t accept app payment for gift cards.”
I'm going inside.
Another kid tries. Manager Kid (slightly older, maybe 19 and a half) tries. No luck.
“Do you have another form of payment?”
“I do, but I just loaded a bajillion dollars onto my app to pay for this.”
Manager Kid disappears to consult the Council of Elders. Comes back.
“Sorry… it won’t work. Do you have another form of payment?”
“Can you refund the app money?”
“No.”
At this point, I’ve aged a decade. Fine. Credit card it is.
“Sorry about that.”
“It was my pleasure.”
Of course it was. Chick-fil-A till the end.
Atmosphere: 1
Food: 3
Service: 1
Everytime i come to this location they mess up my order or give me the wrong food.
Atmosphere: 5
Food: 4
Service: 3
Very polite, quick, and accurate order.
Atmosphere: 4
Food: 5
Service: 5
The parking lot was such a hazard to navigate through without getting run over, it's almost not worth going. I guess the drive through takes priority, but the double lanes make it a challenge to get inside. Nowhere to sit once inside and not very clear where the pickup line is with all the door dashers standing around. Chicken sandwich was average, the sauce saved it.
Atmosphere: 3
Food: 3
Service: 4
Love this place
I never worry that my meal might not be as good as last time. The food is consistently delicious. The drive through lanes move very quickly so the lines never bother me. All the car lines represent is the food at Chick-fil-A is SO DELICIOUS!
Atmosphere: 5
Food: 5
Service: 5
This is such a busy location but the employees DO NOT respect your time and are rude, they take forever. They need to figure out how to manage the lines and food better
Atmosphere: 1
Food: 5
Service: 1
Manager was giving orders to staff ignoring incoming customers. Not very professional and not appreciated.
Atmosphere: 2
Food: 5
Service: 3
Restaurantji Recommends
Love their.food.and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I usually have a great experience at this Chick-fil-A and never have any issues, but today the customer service definitely wasn’t up to the usual standard. My family that was in town visiting, never had Chick fil A before and I wanted to bring them here today cause I always had great experience in the past. But they were disappointed.
From the table service experience, I had to go back up to the front counter and wait quite a while because there was only one young lady working up front by herself. I actually felt bad for her because she had a long line of customers, and no one came to help her.
This is less of a complaint and more of a coachable action that could use some feedback. I’m not sure who the manager on duty was, but I understand that the drive-thru is important to keep running smoothly. However, there were also a lot of customers inside waiting to order, along with mobile orders and DoorDash pickups. Seeing one person trying to handle all of that alone, while others nearby didn’t step in to assist, was disappointing.
I ended up waiting about 15 minutes just for someone to address me because my table service order was missing sweet teas. On top of that, my food was cold and the fries were below expectations.
As someone who also works in the fast-food industry at a high level, I completely understand that every restaurant has good days and bad days. But overall, you all should just need to make sure that customer care stays the top priority in both areas drive thru and front lobby as well.
Atmosphere: 2
Food: 2
Service: 2
This is the first time ever that I have waited for 20 minutes for an order. I understand the drive thru being busy but isn’t the mobile thru meant to make traffic more quicker? And shouldn’t the mobile thru orders be completed quicker as well. I’ve been sitting here parked for now 15 mins waiting for a 3 piece strips with some fries. This place absolutely has no organization. Also you think for waiting this long id get at least the free sandwich card for being patient. Nope just a “so sorry for your wait” for 3 piece tenders and fries. Not returning and yall lost a customer
There always has to be one nasty nugget.
This drive thru is horrible
Atmosphere: 4
Food: 4
Service: 4
Very good. Fast. Clean
Tasty
Atmosphere: 5
Food: 5
Service: 5
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