UPDATE:I was Contacted relatively fast by management. They handled the issue immediately and made things right. I am Pleased with the outcome and will return.DO NOT EVER GO HERE!!!! They refused to fill my mobile order because of something with the ice cream machine.. BUT they had no problem filling every other persons orders!!!! When I asked for a refund they refused to refund me and instead wrote down my contact info for the manager to call me on another day! When I asked For the store business card and the managers name so I can Call them they REFUSED TO GIVE ME ANY OF IT! Then when I asked For the store number or a business card to contact corporate THEY REFUSED TO GIVE ME ANY INFORMATION TO BE ABLE TO FILE A COMPLAINT! This is the WORST experience I have Ever had at any restaurant or fast food place in my entire life! DO BETTER DAIRY QUEEN!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Kylie Prescott
I’ve given this dairy queen quite a few chances and have been let down each time. I went today to get the frosted animal cookie blizzard and they claimed they did not have the ingredients to make it and then I got pretzel sticks with queso and they didn’t give me any queso. Overall very poorly ran store and not up to par with other Dairy Queen’s.
Food: 1
Landon Bowman
What $41.00 gets you at Dairy Queen in wake forest. It was my moms birthday and I wanted to get a cake to surprise her but I brought this home and it looks like a 4 year old made it. Not to mention the rude service. Horrible experience. Do not give these people your business. They do not care.
Atmosphere: 1
Food: 1
Service: 1
Ken Taylor
The ice cream cake was good.
Atmosphere: 2
Food: 5
Service: 5
Emily
Great service. It’s a little weird you don’t give lids out especially in the drive thru. I always have to ask for them so it’s a mess if I forget.
Atmosphere: 5
Food: 4
Service: 5
Kimberly Endicott
I tried to call the capital blvd, wake forest NC location to order a cake but they never answer the phone. When I went in to order, the manager said they don't answer their phone because of scam calls & threats. I ordered the strawberry cheesecake cake for my son's birthday to be picked up at 11 am in 5 days. The morning of the scheduled pick up, the manager called to say they just received their delivery of frozen strawberries and she wouldn't have the cake ready until about 130pm. We picked up the cake and now wish we would have refused it! It is messy, nothing like it was supposed to be, looks like a very inexperienced kid made it. The store is filthy with trash, ice cream, and cones on the floor and dropped under the edge of the machine. Their mixer for making shakes was covered in old half dried ice cream. They need a visit from the health inspector! I will be calling their corporate office! Nasty restaurant with untrained employees that don't know what they are doing!
Atmosphere: 1
Food: 1
Service: 1
NC
Great drive-thru staff! Love the Reece's ! Love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard
Jaleesa Harris
The guy that took my order said that the microphone went dead and I was waiting for him at the drive thru for a while ..... Then when I asked him to repeat my order he had a attitude...
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Blizzard
Kristen Dunn
Over priced food, stale grease, they didn't have honey mustard or ranch dip... I had a coupon and still paid $9 for a kids meal. I will never go to this dq again.
Atmosphere: 3
Food: 2
Service: 2
Jayden DeClue
The blizzard was good, but whoever was running the drive thru on 1-13 needs to be fired. Rushing us constantly, and asking us if thats all every 10 seconds, then when we get to the window he is bland and rude as hell. I work in fast food, and I could not imagine being rude to somebody who comes to pay their money at your establishment. Drive time does not matter that much lol.
Upon arriving to this location I noticed windows and doors was very nasty, but still proceeded to order food when I approached counter I was not so welcomed. I asked a request for food to be cooked a few extra minutes. I got a very nasty look, but I ignored it and continued ordering. The girl that dropped my chicken strips came through with an oversized hoodie and in fact it was falling in trash can, with no gloves on. I cancelled my order.This place has went down tremendously.
Atmosphere: 1
Food: 1
Service: 1
Paul Apollonia
Always
Atmosphere: 5
Food: 5
Service: 5
Eve Shealy
Love the cherry cheesecake and Butterfinger blizzards. Always get one of each when we are in Wake Forest,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip, Blizzard
Peggy Blake
The 2 guys working at the time of our visit were friendly, efficient & knowledgeable. We ordered 2 different Blizzards. Since it wasn't busy at the time each one worked on one Blizzard, thus completing our order quickly & correctly. We ate in the restaurant surrounded by the clean, orderly & bright interior. I asked a few questions about other products & they were answered quickly & pleasantly. It was a very pleasant time out for dessert.Parking: This Dairy Queen is in The Market of Wake Forest shopping center and is a stand alone building. There is ample parking in front of the building.Wheelchair accessibility: Handicap parking directly in front of the door with a wheelchair ramp present. I don't remember if there was the option for the doors to open automatically.
UPDATE:I was Contacted relatively fast by management. They handled the issue immediately and made things right. I am Pleased with the outcome and will return.DO NOT EVER GO HERE!!!! They refused to fill my mobile order because of something with the ice cream machine.. BUT they had no problem filling every other persons orders!!!! When I asked for a refund they refused to refund me and instead wrote down my contact info for the manager to call me on another day! When I asked For the store business card and the managers name so I can Call them they REFUSED TO GIVE ME ANY OF IT! Then when I asked For the store number or a business card to contact corporate THEY REFUSED TO GIVE ME ANY INFORMATION TO BE ABLE TO FILE A COMPLAINT! This is the WORST experience I have Ever had at any restaurant or fast food place in my entire life! DO BETTER DAIRY QUEEN!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I’ve given this dairy queen quite a few chances and have been let down each time. I went today to get the frosted animal cookie blizzard and they claimed they did not have the ingredients to make it and then I got pretzel sticks with queso and they didn’t give me any queso. Overall very poorly ran store and not up to par with other Dairy Queen’s.
Food: 1
What $41.00 gets you at Dairy Queen in wake forest. It was my moms birthday and I wanted to get a cake to surprise her but I brought this home and it looks like a 4 year old made it. Not to mention the rude service. Horrible experience. Do not give these people your business. They do not care.
Atmosphere: 1
Food: 1
Service: 1
The ice cream cake was good.
Atmosphere: 2
Food: 5
Service: 5
Great service. It’s a little weird you don’t give lids out especially in the drive thru. I always have to ask for them so it’s a mess if I forget.
Atmosphere: 5
Food: 4
Service: 5
I tried to call the capital blvd, wake forest NC location to order a cake but they never answer the phone. When I went in to order, the manager said they don't answer their phone because of scam calls & threats. I ordered the strawberry cheesecake cake for my son's birthday to be picked up at 11 am in 5 days. The morning of the scheduled pick up, the manager called to say they just received their delivery of frozen strawberries and she wouldn't have the cake ready until about 130pm. We picked up the cake and now wish we would have refused it! It is messy, nothing like it was supposed to be, looks like a very inexperienced kid made it. The store is filthy with trash, ice cream, and cones on the floor and dropped under the edge of the machine. Their mixer for making shakes was covered in old half dried ice cream. They need a visit from the health inspector! I will be calling their corporate office! Nasty restaurant with untrained employees that don't know what they are doing!
Atmosphere: 1
Food: 1
Service: 1
Great drive-thru staff! Love the Reece's ! Love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard
The guy that took my order said that the microphone went dead and I was waiting for him at the drive thru for a while ..... Then when I asked him to repeat my order he had a attitude...
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Blizzard
Over priced food, stale grease, they didn't have honey mustard or ranch dip... I had a coupon and still paid $9 for a kids meal. I will never go to this dq again.
Atmosphere: 3
Food: 2
Service: 2
The blizzard was good, but whoever was running the drive thru on 1-13 needs to be fired. Rushing us constantly, and asking us if thats all every 10 seconds, then when we get to the window he is bland and rude as hell. I work in fast food, and I could not imagine being rude to somebody who comes to pay their money at your establishment. Drive time does not matter that much lol.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Upon arriving to this location I noticed windows and doors was very nasty, but still proceeded to order food when I approached counter I was not so welcomed. I asked a request for food to be cooked a few extra minutes. I got a very nasty look, but I ignored it and continued ordering. The girl that dropped my chicken strips came through with an oversized hoodie and in fact it was falling in trash can, with no gloves on. I cancelled my order.This place has went down tremendously.
Atmosphere: 1
Food: 1
Service: 1
Always
Atmosphere: 5
Food: 5
Service: 5
Love the cherry cheesecake and Butterfinger blizzards. Always get one of each when we are in Wake Forest,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip, Blizzard
The 2 guys working at the time of our visit were friendly, efficient & knowledgeable. We ordered 2 different Blizzards. Since it wasn't busy at the time each one worked on one Blizzard, thus completing our order quickly & correctly. We ate in the restaurant surrounded by the clean, orderly & bright interior. I asked a few questions about other products & they were answered quickly & pleasantly. It was a very pleasant time out for dessert.Parking: This Dairy Queen is in The Market of Wake Forest shopping center and is a stand alone building. There is ample parking in front of the building.Wheelchair accessibility: Handicap parking directly in front of the door with a wheelchair ramp present. I don't remember if there was the option for the doors to open automatically.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip, Banana Split, Blizzard, Strawberry Cheesecake Cake
food was horrible, but a certain somebody (iykyk) provided EXECELLENT service under the table! would recommend to my friends! hooray!
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Chicken Strip, Banana Split