Placed a pickup order for munchkins for Halloween and when I arrived they did not have my order prepped and were not able to fulfill it. I also tried to call the store and let them know I was going to be delayed picking it up and you can’t reach anyone.
Atmosphere: 1
Food: 1
Service: 1
Amiahs Gomes (Cvknight617)
Great service, food tasted better than the one in Knightdale. And they had a cat in the drive thru
Atmosphere: 5
Food: 5
Service: 5
John Watts
Just got a drink, not many doughnuts to choose from. 3 people behind the counter watching a line while one person works. Typical service expectations
Atmosphere: 2
Food: 4
Service: 2
Yoli Hernandez
I had a mix up with my drinks but when I asked them for help getting the correct order, Taye was so kind and helpful. And in other occasions she’s showed amazing customer service!
nena miller
service is awful and one of the workers is so rude , flat out makes it uncomfortable to get your order. order is never right
Atmosphere: 1
Food: 3
Service: 1
Helen “Babe” S.
My granddaughter and I get the breakfast sandwich with egg and cheese on the English muffin for my husband. We're trying to fattening him up after loosing a lot of weight going through 6 weeks of chemotherapy. I don't like the coffee so we never buy it. The atmosphere is usually too noisy which is because of the younger people working there.
Atmosphere: 3
Food: 4
Service: 4
Chris Fullone
Service sucks employees are rude
Atmosphere: 1
Food: 5
Service: 1
Emily F
Is always run so poorly, and the staff do NOT care about anything resembling food service. This place needs an overhaul like crazy. Expect to sit in drive-thru at least 10 minutes.
Atmosphere: 1
Food: 2
Service: 1
Coco Parks
Quick and fast.
Atmosphere: 5
Food: 5
Service: 5
Veronica Gibson
I go here rarely, but invariably my order (that I place through the app for pickup) is typically incorrect once I get it, and/or they give us stale donuts. The incorrect orders have resulted in very upset children, so now I double check everything before I pull away.
Hands down one of the best Dunkin' Donuts in Wake Forest. Also the service is always fast and the employees are super kind. Definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Henry Jartu IV
Breakfast sandwich was okay and the hash browns were cold tasted like they were cooked hours ago.
Atmosphere: 4
Food: 2
Service: 4
Kimberly Graham
Went to dunkin this evening and were barely any donuts left. So much so they had only the top shelf with what little product was left.
Atmosphere: 1
Food: 1
Service: 1
Monica DeSha
I went on a Friday morning around 8:15 ish. Wasn’t busy and was greeted right away. They were polite and had my order out in a good timely manner. Would’ve giving five stars, however, my bagel was burnt and very skimpy in the cream cheese and was applied unevenly and sloppy. They don’t offer cream cheese on the side and the only option is plain cream cheese. I understand it is a very small location in a gas station but at least offer it on the side. In a positive note I got the tornado twist Dunkin energy drink and it was amazing. 🤩
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Dunkin' Energy
Daniel “카산제” Arthur
The food is greasy and salty. No napkins were provided. The powdered sugar made a mess in the car.
There was also a bit of confusion with my order and they repeatedly said I had been given everything when I was missing two items. They didn't seem familiar with the menu.
Wheelchair accessibility: The front door would be difficult to enter without assistance. There was visible clutter near the entrance that would impede a wheelchair.
Placed a pickup order for munchkins for Halloween and when I arrived they did not have my order prepped and were not able to fulfill it. I also tried to call the store and let them know I was going to be delayed picking it up and you can’t reach anyone.
Atmosphere: 1
Food: 1
Service: 1
Great service, food tasted better than the one in Knightdale. And they had a cat in the drive thru
Atmosphere: 5
Food: 5
Service: 5
Just got a drink, not many doughnuts to choose from. 3 people behind the counter watching a line while one person works. Typical service expectations
Atmosphere: 2
Food: 4
Service: 2
I had a mix up with my drinks but when I asked them for help getting the correct order, Taye was so kind and helpful. And in other occasions she’s showed amazing customer service!
service is awful and one of the workers is so rude , flat out makes it uncomfortable to get your order. order is never right
Atmosphere: 1
Food: 3
Service: 1
My granddaughter and I get the breakfast sandwich with egg and cheese on the English muffin for my husband. We're trying to fattening him up after loosing a lot of weight going through 6 weeks of chemotherapy. I don't like the coffee so we never buy it. The atmosphere is usually too noisy which is because of the younger people working there.
Atmosphere: 3
Food: 4
Service: 4
Service sucks employees are rude
Atmosphere: 1
Food: 5
Service: 1
Is always run so poorly, and the staff do NOT care about anything resembling food service. This place needs an overhaul like crazy. Expect to sit in drive-thru at least 10 minutes.
Atmosphere: 1
Food: 2
Service: 1
Quick and fast.
Atmosphere: 5
Food: 5
Service: 5
I go here rarely, but invariably my order (that I place through the app for pickup) is typically incorrect once I get it, and/or they give us stale donuts. The incorrect orders have resulted in very upset children, so now I double check everything before I pull away.
Food: 1
Service: 2
Restaurantji Recommends
Hands down one of the best Dunkin' Donuts in Wake Forest. Also the service is always fast and the employees are super kind. Definitely recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Breakfast sandwich was okay and the hash browns were cold tasted like they were cooked hours ago.
Atmosphere: 4
Food: 2
Service: 4
Went to dunkin this evening and were barely any donuts left. So much so they had only the top shelf with what little product was left.
Atmosphere: 1
Food: 1
Service: 1
I went on a Friday morning around 8:15 ish. Wasn’t busy and was greeted right away. They were polite and had my order out in a good timely manner. Would’ve giving five stars, however, my bagel was burnt and very skimpy in the cream cheese and was applied unevenly and sloppy. They don’t offer cream cheese on the side and the only option is plain cream cheese. I understand it is a very small location in a gas station but at least offer it on the side. In a positive note I got the tornado twist Dunkin energy drink and it was amazing. 🤩
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Dunkin' Energy
The food is greasy and salty. No napkins were provided. The powdered sugar made a mess in the car.
There was also a bit of confusion with my order and they repeatedly said I had been given everything when I was missing two items. They didn't seem familiar with the menu.
Wheelchair accessibility: The front door would be difficult to enter without assistance. There was visible clutter near the entrance that would impede a wheelchair.
Food: 2
Service: 2
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