Freddy's Frozen Custard & Steakburgers

Fantastic burgers, and tots! Will be back!

Atmosphere: 5

Food: 5

Service: 4

Dmitri made the best suggestions for food and ice cream! He's prob the manager, so I'm sure he was busy but really went above and beyond. Thanks!

Kid-friendliness: Great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie Sundae, Onion Rings, Dirt 'N Worms Sundae, Patty Melt with Cheese Curds

I ordered a naked dog w/extra chil & extra onions. The dog was cold (I presume it was cooked), there was barely any chili on it (certainly not "extra") & a sliver of cooked onions w/a tiny cup of maybe half a teaspoon of chopped onion. ?????
Absolutely horrible. Just awful.

Food: 1

Service: 1

Frozen custard, more like liquid milk. The first and last time coming here. Just a waste of money.

Atmosphere: 3

Food: 1

Service: 3

The dude working the front register has great people skills and energy! Best I've ever experienced I'm fast food/dine in setting EVER. Give this guy a raise

Atmosphere: 5

Food: 5

Service: 5

The steak burgers are delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Single Steakburger

The food is great... If you can get it.

Essentially service was terrible. Just ordered two meals with two ice creams.
Nothing fancy. They gave us one ice cream at the window and then told us to pull around the front for the rest of the meal. After five minutes an employee brings the other ice cream out. We ask for sauce since no one asked us at the window. No spoons for the ice cream either. When the employee returned with the sauce we asked how much longer for the food and their response was, "You guys got food?". Oh dear. So we re-tell the poor employee our order and they proceed to bring it out piece. By. Piece. Whole thing took about 20 min. No spoons, no napkins, no straws. Very rough service and communication between the the window the people they send out to give out food.

First time at Freddy's and while the food is good, I'm definitely not wanting to return anytime soon.

Atmosphere: 3

Food: 5

Service: 1

This was my first and last time eating from this place. I went through the drive thru and once we started ordering our food we were then told they were out of drinks once we got to the window. They didn’t have lemonade or Dr. Pepper. Then I come home for my food to be burnt. At least the young man at the window was nice.

Food: 1

Service: 5

Excellent!

Atmosphere: 5

Food: 5

Service: 5

Tables are always dirty!

Atmosphere: 1

Food: 4

Service: 4

Recommended dishes: Onion Rings

The burger was okay. It was too salty. However, the French fries were amazing!

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: French Fries

Past 2 visits the patty melt has been extremely greasy and custard too soft dripping everywhere. Even when Mgr said she would fix it, the cone came back in the same condition. Don't sell ice cream if not set up and ready to sell. Seems simple

Atmosphere: 2

Food: 2

Service: 2

My first time!! And I will return!! I enjoyed my steak burger!! It was tender and tasty 😋

Atmosphere: 5

Food: 5

Service: 5

I was billed once for my burger and a second time for someone else’s order! I’ve called twice and left messages and filled out an online review. So far no response! Someone should be answering the phone but it goes straight to voicemail.

Atmosphere: 4

Food: 5

Service: 2

Not sure if it’s just this location but it’s not worth going back. The burgers are just okay and the fries are always hard and dry. They have a permanent sign on the side of the building that says “Chicago dogs” and they don’t sell them. The drive through menu sign has been damaged for some time now and it just makes the experience terrible. Go to Andy’s for custard.

Atmosphere: 1

Food: 1

Service: 1