I use the online app. This location usually has the order complete before the initial ETA. Easy in, easy out.
Atmosphere: 5
Food: 5
Service: 5
Kisha Perry
I have been to this Pizza several times and it has been something several times at this location in Wake Forest. They can never keep staff, they have a manager that’s overworked that is the cook, server and taking orders. They get your order incorrect because of the lack of staff. The last straw was for 2 weeks straight I have tried to order on Tuesdays the $2 Personal Pan Pizza and was told they are out of order because they had no personal pan pizza in stock😳 After I kept questioning the young person on the phone, she stated that they couldn’t take anymore orders for the $3 deal on Tuesdays. So Why Have The $2 Tuesday Special For The Personal Pan Pizza 🍕 🙄
Atmosphere: 1
Food: 1
Service: 1
Deriana Scott
Walked in to grab a pick up order and an employee in the back was standing in the back looking down at phone and when he seen me he looked up and looked at me and walked away to spot where I couldn’t see him. He didn’t even acknowledge me or greet me.
Katie Neal
Reasoning for my 1 star review is the value of our pizza. We ordered the cheesy bite pizza with extra sauce ON the pizza. Didn’t even get sauce on the side. This was the driest pizza I ever ate! The cardboard box probably tasted better. Very disappointed!
Atmosphere: 3
Food: 1
Service: 5
Jacob jacob
Great!
Atmosphere: 5
Food: 5
Service: 5
Pam Higdon
They had employees call out of work and the pizza I ordered online was finally ready about 20 to 25 minutes past my pickup time. I think the automatic pickup time that is selected should be able to set in some way to give a more realistic pickup time when the staff is short.
Atmosphere: 3
Food: 4
Service: 2
David Randolph
07APR25 - Had a small issue with an order Friday and the manager called me personally and explained the issue and gave me a coupon. Very impressed! Well be back! Especially after that evening CS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Pepperoni Pizza, Cheese Pizza, Marinara Dip, Create Your Own Pizza
Ifoundyou
Tried to pick up my pizza an hour before the store closes and literally not a single employee is in the store
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Leader
Didn’t receive half my order when I called to get it fixed I Got put on hold and never got an answer
Atmosphere: 2
Food: 3
Service: 2
Jonah Black
Every time google says this place is open the doors are locked when I get there. If you're not open, don't say you are.
Pizza Hut customers be sure to pay attention what you are being charged! I placed an order over the phone two personal pan pizza with extra cheese and was told the total was 15.78. I went through the drive thru and the lady told me 18.78 I questioned her if I heard her correctly for 18.78 and she said “uh-huh” I handed my card to her and paid her and said I was told 15.78. She looked at me weird for a second and said she thought she said 15.78 but I know she didn’t say that. I then told her I needed my receipt and she then pulled out the card reader and said it had a question on there for me, the part you put in if you want to tip them or not. I feel like that lady was going to add in a 3.00 tip without my consent which is really wrong I hope this isn’t the case but she was being very sneaky during that transaction. So please everyone pay attention to make sure you decide if you want to tip them or not at the window.
Atmosphere: 2
Food: 4
Service: 1
Latisha Whitley
The young lady who served me was really nice and helpful. They were fast even during the snow storm. Thank you all for still serving during the storm.
Atmosphere: 5
Food: 5
Service: 5
Tyler OShea
Spent 30 minutes trying to place an order after the trying to call and being hung up on, twice, only to get to the window and told to just go online and order and try again in an hour. 30 minutes to be told don't bother ordering here
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pan Pizza with Pepperoni
SanGyK (Tiger Bono)
Ordered through online..said it takes 15min . Went to pick up after 15min. After 30 min. I am still waiting. they just slow....slow..slow...horrible
I use the online app. This location usually has the order complete before the initial ETA. Easy in, easy out.
Atmosphere: 5
Food: 5
Service: 5
I have been to this Pizza several times and it has been something several times at this location in Wake Forest. They can never keep staff, they have a manager that’s overworked that is the cook, server and taking orders. They get your order incorrect because of the lack of staff. The last straw was for 2 weeks straight I have tried to order on Tuesdays the $2 Personal Pan Pizza and was told they are out of order because they had no personal pan pizza in stock😳 After I kept questioning the young person on the phone, she stated that they couldn’t take anymore orders for the $3 deal on Tuesdays. So Why Have The $2 Tuesday Special For The Personal Pan Pizza 🍕 🙄
Atmosphere: 1
Food: 1
Service: 1
Walked in to grab a pick up order and an employee in the back was standing in the back looking down at phone and when he seen me he looked up and looked at me and walked away to spot where I couldn’t see him. He didn’t even acknowledge me or greet me.
Reasoning for my 1 star review is the value of our pizza. We ordered the cheesy bite pizza with extra sauce ON the pizza. Didn’t even get sauce on the side. This was the driest pizza I ever ate! The cardboard box probably tasted better. Very disappointed!
Atmosphere: 3
Food: 1
Service: 5
Great!
Atmosphere: 5
Food: 5
Service: 5
They had employees call out of work and the pizza I ordered online was finally ready about 20 to 25 minutes past my pickup time. I think the automatic pickup time that is selected should be able to set in some way to give a more realistic pickup time when the staff is short.
Atmosphere: 3
Food: 4
Service: 2
07APR25 - Had a small issue with an order Friday and the manager called me personally and explained the issue and gave me a coupon.
Very impressed!
Well be back! Especially after that evening CS!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Pepperoni Pizza, Cheese Pizza, Marinara Dip, Create Your Own Pizza
Tried to pick up my pizza an hour before the store closes and literally not a single employee is in the store
Atmosphere: 1
Food: 1
Service: 1
Didn’t receive half my order when I called to get it fixed I Got put on hold and never got an answer
Atmosphere: 2
Food: 3
Service: 2
Every time google says this place is open the doors are locked when I get there. If you're not open, don't say you are.
Restaurantji Recommends
Pizza Hut customers be sure to pay attention what you are being charged! I placed an order over the phone two personal pan pizza with extra cheese and was told the total was 15.78. I went through the drive thru and the lady told me 18.78 I questioned her if I heard her correctly for 18.78 and she said “uh-huh” I handed my card to her and paid her and said I was told 15.78. She looked at me weird for a second and said she thought she said 15.78 but I know she didn’t say that. I then told her I needed my receipt and she then pulled out the card reader and said it had a question on there for me, the part you put in if you want to tip them or not. I feel like that lady was going to add in a 3.00 tip without my consent which is really wrong I hope this isn’t the case but she was being very sneaky during that transaction. So please everyone pay attention to make sure you decide if you want to tip them or not at the window.
Atmosphere: 2
Food: 4
Service: 1
The young lady who served me was really nice and helpful. They were fast even during the snow storm. Thank you all for still serving during the storm.
Atmosphere: 5
Food: 5
Service: 5
Spent 30 minutes trying to place an order after the trying to call and being hung up on, twice, only to get to the window and told to just go online and order and try again in an hour. 30 minutes to be told don't bother ordering here
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pan Pizza with Pepperoni
Ordered through online..said it takes 15min
. Went to pick up after 15min. After 30 min. I am still waiting. they just slow....slow..slow...horrible
Not the absolute best but it was overall good.
Atmosphere: 4
Food: 4
Service: 4
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