Tried to pick up my pizza an hour before the store closes and literally not a single employee is in the store
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Leader
Didn’t receive half my order when I called to get it fixed I Got put on hold and never got an answer
Atmosphere: 2
Food: 3
Service: 2
Jonah Black
Every time google says this place is open the doors are locked when I get there. If you're not open, don't say you are.
Millie Turner
Pizza Hut customers be sure to pay attention what you are being charged! I placed an order over the phone two personal pan pizza with extra cheese and was told the total was 15.78. I went through the drive thru and the lady told me 18.78 I questioned her if I heard her correctly for 18.78 and she said “uh-huh” I handed my card to her and paid her and said I was told 15.78. She looked at me weird for a second and said she thought she said 15.78 but I know she didn’t say that. I then told her I needed my receipt and she then pulled out the card reader and said it had a question on there for me, the part you put in if you want to tip them or not. I feel like that lady was going to add in a 3.00 tip without my consent which is really wrong I hope this isn’t the case but she was being very sneaky during that transaction. So please everyone pay attention to make sure you decide if you want to tip them or not at the window.
Atmosphere: 2
Food: 4
Service: 1
Latisha Whitley
The young lady who served me was really nice and helpful. They were fast even during the snow storm. Thank you all for still serving during the storm.
Atmosphere: 5
Food: 5
Service: 5
Tyler OShea
Spent 30 minutes trying to place an order after the trying to call and being hung up on, twice, only to get to the window and told to just go online and order and try again in an hour. 30 minutes to be told don't bother ordering here
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pan Pizza with Pepperoni
SanGyK (Tiger Bono)
Ordered through online..said it takes 15min . Went to pick up after 15min. After 30 min. I am still waiting. they just slow....slow..slow...horrible
Michael Stone
Not the absolute best but it was overall good.
Atmosphere: 4
Food: 4
Service: 4
DonDiva KP
I ordered online for delivery and wanted to pay cash. I waited for my order and it said it was delivered which didn’t make sense. I called and inquired and got hung up on. Called again and got put on hold until I decided to hang up. Customer service sucks and I’m ordering DOMINOS!!!
Service: 1
Denise Faison
Every time I order a takeout order it is always wrong. This is a huge problem. I can NEVER get anyone on the phone to let them know my order is wrong. Customer Service is awful. I am a huge Pizza Hut customer but I will no longer order from them again
I love this place cause it gives you many options to choose from on the menu, I enjoy the sauces they have as well as the good friendly service they always give me, would definitely recommend if your In the wake forest area, go check them out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza, Personal Pan Pizza, Pan Pizza with Pepperoni
Nick Bartolomeo
Horrible, they forgot parts of our delivery order and then refused to even talk with us and had us on hold for over 30 minutes
Atmosphere: 1
Food: 2
Service: 1
Damon Batt
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza
Kristen Dunn
Find another pizza hut. Customer service is horrible.
Atmosphere: 1
Food: 3
Service: 1
Keyarrow Baker
Food is great and hot and on time everytime I order from here I love it and every delivery driver I get it also they have really great attitudes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pan Pizza with Pepperoni, Cheese Sticks, Personal Pan Pizza
Tried to pick up my pizza an hour before the store closes and literally not a single employee is in the store
Atmosphere: 1
Food: 1
Service: 1
Didn’t receive half my order when I called to get it fixed I Got put on hold and never got an answer
Atmosphere: 2
Food: 3
Service: 2
Every time google says this place is open the doors are locked when I get there. If you're not open, don't say you are.
Pizza Hut customers be sure to pay attention what you are being charged! I placed an order over the phone two personal pan pizza with extra cheese and was told the total was 15.78. I went through the drive thru and the lady told me 18.78 I questioned her if I heard her correctly for 18.78 and she said “uh-huh” I handed my card to her and paid her and said I was told 15.78. She looked at me weird for a second and said she thought she said 15.78 but I know she didn’t say that. I then told her I needed my receipt and she then pulled out the card reader and said it had a question on there for me, the part you put in if you want to tip them or not. I feel like that lady was going to add in a 3.00 tip without my consent which is really wrong I hope this isn’t the case but she was being very sneaky during that transaction. So please everyone pay attention to make sure you decide if you want to tip them or not at the window.
Atmosphere: 2
Food: 4
Service: 1
The young lady who served me was really nice and helpful. They were fast even during the snow storm. Thank you all for still serving during the storm.
Atmosphere: 5
Food: 5
Service: 5
Spent 30 minutes trying to place an order after the trying to call and being hung up on, twice, only to get to the window and told to just go online and order and try again in an hour. 30 minutes to be told don't bother ordering here
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pan Pizza with Pepperoni
Ordered through online..said it takes 15min
. Went to pick up after 15min. After 30 min. I am still waiting. they just slow....slow..slow...horrible
Not the absolute best but it was overall good.
Atmosphere: 4
Food: 4
Service: 4
I ordered online for delivery and wanted to pay cash. I waited for my order and it said it was delivered which didn’t make sense. I called and inquired and got hung up on. Called again and got put on hold until I decided to hang up. Customer service sucks and I’m ordering DOMINOS!!!
Service: 1
Every time I order a takeout order it is always wrong. This is a huge problem. I can NEVER get anyone on the phone to let them know my order is wrong. Customer Service is awful. I am a huge Pizza Hut customer but I will no longer order from them again
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I love this place cause it gives you many options to choose from on the menu, I enjoy the sauces they have as well as the good friendly service they always give me, would definitely recommend if your In the wake forest area, go check them out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza, Personal Pan Pizza, Pan Pizza with Pepperoni
Horrible, they forgot parts of our delivery order and then refused to even talk with us and had us on hold for over 30 minutes
Atmosphere: 1
Food: 2
Service: 1
Love this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza
Find another pizza hut. Customer service is horrible.
Atmosphere: 1
Food: 3
Service: 1
Food is great and hot and on time everytime I order from here I love it and every delivery driver I get it also they have really great attitudes.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pan Pizza with Pepperoni, Cheese Sticks, Personal Pan Pizza
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