Starbucks
$ • Coffee Shops
Hours:
11720 Retail Dr, Wake Forest
(919) 906-3618
About Starbucks
Customers' Favorites
Starbucks Reviews
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Great hot chocolate. Asked for no whip, but got it and not really "hot". Next time I'll asked for super hot.
Super great cashier. Wish I had got his name, but kudos to him.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
People in Wake Forest Also Viewed
Starbucks is a drive-thru restaurant that offers a varied customer experience. While some customers have had negative experiences with unresponsive staff and a lack of solutions, others praise the friendly and inviting demeanor of the staff, particularly baristas. The drinks are generally enjoyed, but the upcharge for service is criticized. The atmosphere can range from a "prison cold cafeteria look" to a welcoming and comfortable environment.
Recently, customers have expressed mixed reviews. Some were disappointed when their order, such as the Caramel Crunch with extra caramel and heavy whip, did not meet their expectations. Others have experienced long wait times and poor customer service, even when the restaurant was not busy. However, one customer had a positive experience, with the staff member Emily providing a warm welcome and a special birthday wish for the customer's young daughter.
Overall, the customer experience at this location seems inconsistent, but the excellent service provided by some staff members is highly appreciated.