Ordered a cheeseburger tray with cheese and A-1 sauce only, double fries not salt, and a huge pink lemonade. After waiting for nearly 15 minutes in line behind 1 car sitting at the window, I got my order and came home to enjoy. (the cashier told me the car in front of me was a remake which is why it took so long and he did apologize for the weight) To my shock, the cheese burger I ordered was not correct. Instead, mine had mayonnaise/ketchup/onions on it. My fries were actually pretty good this time which is surprising as they normally are either cold, loaded with salt, or all brown and squishy. The drink, well, it’s correct and pretty hard to mess up a drink. I have called the number listed on google 2 times now and now one answers. I leave a voicemail. Figures, it is more than likely a cooperation number in which no one ever calls back. Just a way most fast food places blow of customer calls as most calls are complaints anyway. Great service once I got to the window, good fries this time around, poor listening skills by the burger person, and I feel quality control was over looked here as if there was some, my order wouldn’t have been made incorrectly.
kim howell
Atmosphere n/a
Jackie L
Only taking 1 order at a time, even though there are two drive through lanes. Ordered 2 shakes. There was almost as much ice cream on the outside of the cup as inside. The guy that made and handed us the shakes, thought it was funny I think you need to train team regarding customer service and appearance
Lissete Cartagena
great service, kind employees and food is good
Dave Grotz
Got food poisoning from this place last night. Never gain.
Kim Moore
Very polite very clean God bless the staff Great food
OuTLaWLee Gutierrez
Good food
Silas Yount
Good as usual
Michelle “Chevelle” Broome
Luv the milkshakes thy r so good
Teresa Matos
I’ve never had bad service, meal or experience here. They do NOT miss! Best cookout I’ve ever been to. I’m a repeat local customer.
Came in during 5 o'clock rush yesterday and ordering for a large group. The girl at the register was extremely patient and nice. I couldn't be happier with the experience and our time there. On top of it all, the food was hot and fresh.
Jeremy Vincent
Got the two hot dog meal that comes with 2 sides of which I got the onion rings and chicken nuggets, and apparently their classification of side means 2 nuggets and 2 onion rings… pathetic not to mention they rarely have anyone with basic customer service skills working the drive thru. I thought the Kernersville one was bad but geez.
Devona Yates
Never get the orders right.
Joshua Hairston
I didn't get what I asked for an got charged for it it took over 10 minutes for me to get my food
Ordered a cheeseburger tray with cheese and A-1 sauce only, double fries not salt, and a huge pink lemonade. After waiting for nearly 15 minutes in line behind 1 car sitting at the window, I got my order and came home to enjoy. (the cashier told me the car in front of me was a remake which is why it took so long and he did apologize for the weight) To my shock, the cheese burger I ordered was not correct. Instead, mine had mayonnaise/ketchup/onions on it. My fries were actually pretty good this time which is surprising as they normally are either cold, loaded with salt, or all brown and squishy. The drink, well, it’s correct and pretty hard to mess up a drink. I have called the number listed on google 2 times now and now one answers. I leave a voicemail. Figures, it is more than likely a cooperation number in which no one ever calls back. Just a way most fast food places blow of customer calls as most calls are complaints anyway. Great service once I got to the window, good fries this time around, poor listening skills by the burger person, and I feel quality control was over looked here as if there was some, my order wouldn’t have been made incorrectly.
Atmosphere n/a
Only taking 1 order at a time, even though there are two drive through lanes. Ordered 2 shakes. There was almost as much ice cream on the outside of the cup as inside. The guy that made and handed us the shakes, thought it was funny
I think you need to train team regarding customer service and appearance
great service, kind employees and food is good
Got food poisoning from this place last night. Never gain.
Very polite very clean
God bless the staff
Great food
Good food
Good as usual
Luv the milkshakes thy r so good
I’ve never had bad service, meal or experience here. They do NOT miss! Best cookout I’ve ever been to. I’m a repeat local customer.
Restaurantji Recommends
Came in during 5 o'clock rush yesterday and ordering for a large group. The girl at the register was extremely patient and nice. I couldn't be happier with the experience and our time there. On top of it all, the food was hot and fresh.
Got the two hot dog meal that comes with 2 sides of which I got the onion rings and chicken nuggets, and apparently their classification of side means 2 nuggets and 2 onion rings… pathetic not to mention they rarely have anyone with basic customer service skills working the drive thru. I thought the Kernersville one was bad but geez.
Never get the orders right.
I didn't get what I asked for an got charged for it it took over 10 minutes for me to get my food
Great food and great price! Need one in WNY
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