My fav Mexican restaurant in this area. The food portions are fantastic and the food is always delicious. We get it often ! Our servers have all been just so fantastic and accommodating. I've never had even a mildly poor experience here. Now please note, this is based purely on the food. I don't drink but I do know this place serves wine margaritas. They've been so kind and make us virgin margaritas when we go and they're delicious !
Atmosphere: 5
Food: 5
Service: 5
Susan Hedrick
Very disgusted with the service we received today. My husband & I both ordered LUNCH menu items. He was charged the 9.99 & mine was SUPPOSE to be 9.99 but she charged 12.99 for a taco salad. When we asked all she said was my mistake I charged dinner prices. Wouldn't get the manager or change it. We were frustrated & no one came to our table & no one was the front to discuss it. Needless to say NO TIP was left but it's a dirty way to do business. Won't be back...everyone WATCH your bill! ( Name on receipt for server was Susana)
Atmosphere: 1
Food: 4
Service: 1
Jil Elise
We love this place and go all the time. They are very family friendly and dont mind if my 1 year old crawls around and plays in their patio while we wait for food. They are very accommodating and always have been. Even years ago the waiter I had saw my Spanish flash cards and started helping me study. The food has always been delicious and the drinks are great.
Atmosphere: 5
Food: 5
Service: 5
Maxwell Lloyd-Eriksen
I sure wish you would give me doordash orders again. Don't know why you stopped.
DontDoGarage
Food wasn't necessarily bad it just lacked the authentic flavor you expect from a Mexican restaurant. Seems like they cater more to Americans taste vs keeping food tasting authentic.
Atmosphere: 2
Food: 1
Service: 3
Corey Pruitt
Not the best around but it is better than most other chains.
Atmosphere: 4
Food: 4
Service: 5
James Di Cesar
Great place to go after church
Atmosphere: 5
Food: 5
Service: 5
Jeff Kinzie
Leave items out of the order multiple times. Then won’t reimburse or place items missing. Will not be returning until management changes.
Susan B
Our server was so rude. She didn’t refill our tea. I had to go find the manager to ask for more tea. The fajitas were undercooked. The young lady who was the manager was not helpful either. We go to the El Maguey in Pfafftown every week and the service and food is always on point! We will never come back here!
Food: 1
Service: 1
Wendy Yontz
We've eaten here for years and never had a problem until Dec 19th. We found a roach in our enchiladas. The girl at the desk was very professional and gave us a full refund but I will never eat here again.
I told the front staff who looked to be the manager, I have a shrimp allergy, which was acknowledged and still was told my food couldn’t be fixed unless I paid for an entirely new order. That’s not a preference, that’s a health and safety issue!
Once I disclosed a shrimp allergy and it was acknowledged, the correct response SHOULD have been to remake the order safely at no additional charge or refund the meal!!! Allergies are a food-safety issue, not a preference, and staff should never insist a customer pay for food they cannot safely consume. Employees need proper training on allergy protocols and how to handle these situations responsibly.
The way this was handled was careless and showed a serious lack of food-safety awareness. Charging someone for food they cannot safely eat after acknowledging an allergy is unacceptable. Because of how this was handled, I will be contacting the health department. Anyone with food allergies should be extremely cautious eating here.
Atmosphere: 1
Food: 1
Service: 1
Megan Gracey
I grew up in California where the Mexican food is amazing. This place had good food. Salsa was ok. But the chipotle chicken was pretty bomb. Rice & beans are also delicious. Definitely recommend.
My fav Mexican restaurant in this area. The food portions are fantastic and the food is always delicious. We get it often ! Our servers have all been just so fantastic and accommodating. I've never had even a mildly poor experience here.
Now please note, this is based purely on the food. I don't drink but I do know this place serves wine margaritas. They've been so kind and make us virgin margaritas when we go and they're delicious !
Atmosphere: 5
Food: 5
Service: 5
Very disgusted with the service we received today. My husband & I both ordered LUNCH menu items. He was charged the 9.99 & mine was SUPPOSE to be 9.99 but she charged 12.99 for a taco salad. When we asked all she said was my mistake I charged dinner prices. Wouldn't get the manager or change it. We were frustrated & no one came to our table & no one was the front to discuss it. Needless to say NO TIP was left but it's a dirty way to do business. Won't be back...everyone WATCH your bill! ( Name on receipt for server was Susana)
Atmosphere: 1
Food: 4
Service: 1
We love this place and go all the time. They are very family friendly and dont mind if my 1 year old crawls around and plays in their patio while we wait for food. They are very accommodating and always have been. Even years ago the waiter I had saw my Spanish flash cards and started helping me study. The food has always been delicious and the drinks are great.
Atmosphere: 5
Food: 5
Service: 5
I sure wish you would give me doordash orders again. Don't know why you stopped.
Food wasn't necessarily bad it just lacked the authentic flavor you expect from a Mexican restaurant. Seems like they cater more to Americans taste vs keeping food tasting authentic.
Atmosphere: 2
Food: 1
Service: 3
Not the best around but it is better than most other chains.
Atmosphere: 4
Food: 4
Service: 5
Great place to go after church
Atmosphere: 5
Food: 5
Service: 5
Leave items out of the order multiple times. Then won’t reimburse or place items missing. Will not be returning until management changes.
Our server was so rude. She didn’t refill our tea. I had to go find the manager to ask for more tea. The fajitas were undercooked. The young lady who was the manager was not helpful either. We go to the El Maguey in Pfafftown every week and the service and food is always on point! We will never come back here!
Food: 1
Service: 1
We've eaten here for years and never had a problem until Dec 19th. We found a roach in our enchiladas. The girl at the desk was very professional and gave us a full refund but I will never eat here again.
Restaurantji Recommends
I told the front staff who looked to be the manager, I have a shrimp allergy, which was acknowledged and still was told my food couldn’t be fixed unless I paid for an entirely new order. That’s not a preference, that’s a health and safety issue!
Once I disclosed a shrimp allergy and it was acknowledged, the correct response SHOULD have been to remake the order safely at no additional charge or refund the meal!!! Allergies are a food-safety issue, not a preference, and staff should never insist a customer pay for food they cannot safely consume. Employees need proper training on allergy protocols and how to handle these situations responsibly.
The way this was handled was careless and showed a serious lack of food-safety awareness. Charging someone for food they cannot safely eat after acknowledging an allergy is unacceptable. Because of how this was handled, I will be contacting the health department. Anyone with food allergies should be extremely cautious eating here.
Atmosphere: 1
Food: 1
Service: 1
I grew up in California where the Mexican food is amazing. This place had good food. Salsa was ok. But the chipotle chicken was pretty bomb. Rice & beans are also delicious.
Definitely recommend.
Atmosphere: 5
Food: 4
Service: 5
Great Food!
Atmosphere: 5
Food: 5
Service: 5
Very good soup 🍲
Atmosphere: 5
Food: 5
Service: 5
Great service and on-ponit food!
Atmosphere: 5
Food: 5
Service: 5
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