placed a mobile order 10 minutes before we walked in, took them 30 more minutes to make our food, people who came in and ordered after us got their food before us. Once we finally got our food, they messed up one order that was supposed to have no sour cream (I am allergic to sour cream). They also forgot the main part of my meal so I had to go back up to the front to have it fixed. Once they made it and handed it back to me, i realized they had messed the order up again! It was supposed to be a beef chalupa with again no sour cream, they gave me a “chicken” chalupa that had one singular piece of chicken in it and was made manly of lettuce. Everything else we got in our order also had barely anything in it. Will not be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Melissa
This has to be THE SLOWEST Taco Bell on the planet. It should not take 30 minutes to get a very small mobile order after arriving in the store, and this is the second time this has occurred.
Atmosphere: 1
Food: 1
Service: 1
James DeBerry
My food was sloppily slammed into its container. I have maybe had my order correct once out of 6 times going there. The girl at the window was rude and didn’t seem to care at all.
Atmosphere: 1
Food: 2
Service: 1
Valjean Webb
Went through this line twice today. The first order was the number 1 crunchy supreme tacos with a Pepsi. The tomatoes were missing but hey I still ate it. The second visit I ordered the same and yeahhh there were tomatoes!!🍅 I also ordered a Chicken Quesadillas and it was burnt!! 🤦🏽♀️not cheesy and dried up burnt. I decided to suck it up and eat it anyway 🙄
Food: 2
Service: 2
Lisa Summey
Got the new chicken bowl but it's not worth the money 🤑
Atmosphere: 5
Food: 5
Service: 5
Melanie Keen
Ordered 16 tacos and got 8 of them. Food just thrown in the bag. Combo meal not in the box like other TBs do. Then, get an attitude when called out on it. 48.08 dollars spent bunch of incompetent people here.
Atmosphere: 1
Food: 1
Service: 1
Annie Cooley
Home town good people period .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
Chris
This location has been horribly hit and miss for years. Seems they're on a bad streak, yet again... missing 7 items from a 14 item order tonight...
Atmosphere: 2
Food: 3
Service: 2
Meredith Rucinski
Food is never made as ordered but they make sure to charge for any extra sauces ordered but not given.
dcso06
Curtis working the drive Thur. Black male gang tattoos all over his arms. Shirt untucked. I pull up to window he does not greet me just yells out the price. I give him my card. He hands me my drink with ice. I ordered no ice. I said this drink is not supposed to have ice. He gave me the worst look ever. Then holds out his hand and keeps repeating give it to me give it to me. I hand him the drink he throws the drink into the trash with force. Angry body posturing the whole time. Then he gives me the new drink and never once said anything. I then received my food and he shuts the window never ask me if I need any sauce or anything. Then he proceededs to take an order and finally looks over and sees I’m still sitting there. He opens the window and says yeah what you need. I said well I’d like mild and hot sauce. He then gives me one small handful of about six sauces. Now I order 12 soft and a Mexican pizza. Six sauces are not enough but honestly with his body language and attitude I just drove off. And it was not busy at all I was the only one at the restaurant until before I left another car pulled up to order. This is the kind of stuff that pisses ppl off that just spent 29 bucks on cold tacos.
Customer service was not good at all the manger was yelling at me through inner call once I pulled in then he proceeds to keep on yelling at me when I aware that the inner call was not working And when I proceeded to tell him, he keeps on telling me that they already had customers that came through, but I was telling him that it was not working from my point of view. He did not want to take my order at all from the beginning because of how big my order was.
LaVonne Blalock
Drive thru order was prompt and accurate; cashier at window was very nice.
Food: 4
Service: 4
Mary Smith
Cinnamon Twists were cooked in old oil. I took mine inside after picking up at the drive thru. Apparently they had gotten several complaints and instead of changing the oil, they just kept using it.
Terrible service. We put an order in on the kiosk and they said they never got the order. We waited over 20 minutes for our food. I finally went to check on it and they told us that they never received our order and they didn't have any more black beans. I said that's fine then we just want our money back and the manager on duty said anything over $20 has to be approved by the GM but they weren't there. So, basically, we couldn't get our food and we couldn't get our money back. After the manager stood there trying to figure out why the order never printed, another employee magically found our food. It was made 25 minutes ago. We took our cold food and left. Maybe if the employees weren't going outside smoking weed and were paying more attention to the customers our food would have never been "lost" to begin with. I will make sure to never stop at this location again. Good luck if you do.
placed a mobile order 10 minutes before we walked in, took them 30 more minutes to make our food, people who came in and ordered after us got their food before us. Once we finally got our food, they messed up one order that was supposed to have no sour cream (I am allergic to sour cream). They also forgot the main part of my meal so I had to go back up to the front to have it fixed. Once they made it and handed it back to me, i realized they had messed the order up again! It was supposed to be a beef chalupa with again no sour cream, they gave me a “chicken” chalupa that had one singular piece of chicken in it and was made manly of lettuce. Everything else we got in our order also had barely anything in it. Will not be eating here again.
Atmosphere: 1
Food: 1
Service: 1
This has to be THE SLOWEST Taco Bell on the planet. It should not take 30 minutes to get a very small mobile order after arriving in the store, and this is the second time this has occurred.
Atmosphere: 1
Food: 1
Service: 1
My food was sloppily slammed into its container. I have maybe had my order correct once out of 6 times going there. The girl at the window was rude and didn’t seem to care at all.
Atmosphere: 1
Food: 2
Service: 1
Went through this line twice today. The first order was the number 1 crunchy supreme tacos with a Pepsi. The tomatoes were missing but hey I still ate it.
The second visit I ordered the same and yeahhh there were tomatoes!!🍅 I also ordered a Chicken Quesadillas and it was burnt!! 🤦🏽♀️not cheesy and dried up burnt. I decided to suck it up and eat it anyway 🙄
Food: 2
Service: 2
Got the new chicken bowl but it's not worth the money 🤑
Atmosphere: 5
Food: 5
Service: 5
Ordered 16 tacos and got 8 of them. Food just thrown in the bag. Combo meal not in the box like other TBs do. Then, get an attitude when called out on it. 48.08 dollars spent bunch of incompetent people here.
Atmosphere: 1
Food: 1
Service: 1
Home town good people period .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco
This location has been horribly hit and miss for years. Seems they're on a bad streak, yet again... missing 7 items from a 14 item order tonight...
Atmosphere: 2
Food: 3
Service: 2
Food is never made as ordered but they make sure to charge for any extra sauces ordered but not given.
Curtis working the drive Thur. Black male gang tattoos all over his arms. Shirt untucked. I pull up to window he does not greet me just yells out the price. I give him my card. He hands me my drink with ice. I ordered no ice. I said this drink is not supposed to have ice. He gave me the worst look ever. Then holds out his hand and keeps repeating give it to me give it to me. I hand him the drink he throws the drink into the trash with force. Angry body posturing the whole time. Then he gives me the new drink and never once said anything. I then received my food and he shuts the window never ask me if I need any sauce or anything. Then he proceededs to take an order and finally looks over and sees I’m still sitting there. He opens the window and says yeah what you need. I said well I’d like mild and hot sauce. He then gives me one small handful of about six sauces. Now I order 12 soft and a Mexican pizza. Six sauces are not enough but honestly with his body language and attitude I just drove off. And it was not busy at all I was the only one at the restaurant until before I left another car pulled up to order. This is the kind of stuff that pisses ppl off that just spent 29 bucks on cold tacos.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Customer service was not good at all the manger was yelling at me through inner call once I pulled in then he proceeds to keep on yelling at me when I aware that the inner call was not working And when I proceeded to tell him, he keeps on telling me that they already had customers that came through, but I was telling him that it was not working from my point of view. He did not want to take my order at all from the beginning because of how big my order was.
Drive thru order was prompt and accurate; cashier at window was very nice.
Food: 4
Service: 4
Cinnamon Twists were cooked in old oil. I took mine inside after picking up at the drive thru. Apparently they had gotten several complaints and instead of changing the oil, they just kept using it.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cinnamon Twists, Salads, Mexican Pizza
Terrible service. We put an order in on the kiosk and they said they never got the order. We waited over 20 minutes for our food. I finally went to check on it and they told us that they never received our order and they didn't have any more black beans. I said that's fine then we just want our money back and the manager on duty said anything over $20 has to be approved by the GM but they weren't there. So, basically, we couldn't get our food and we couldn't get our money back. After the manager stood there trying to figure out why the order never printed, another employee magically found our food. It was made 25 minutes ago. We took our cold food and left. Maybe if the employees weren't going outside smoking weed and were paying more attention to the customers our food would have never been "lost" to begin with. I will make sure to never stop at this location again. Good luck if you do.
Atmosphere: 1
Food: 1
Service: 1
forgot my taco
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Quesadilla
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