The whole experience was AWESOME. Everything from the plate ware, the service, the seating, and the presentation was tops. Among my top 3 experiences at a Mexican restaurant. They even had an adorable robot that delivers your food to the table so the server can easily disperse hot plates to each person safely. My kids loved that! And the food was so well plated. You can tell the kitchen didn’t just slop it on the plates. Everything was carefully placed on the plates with intention. It looked wonderful. The portions were plentiful, not skimpy and everything was delicious. Lupe, the manager stopped by our table several times to check on us and made friends with our 2 year old. Our drinks stayed full, requests were met promptly and the music wasn’t too loud. Every staff member was ready to engage and was KIND. Our new fave Mexican spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga
Daniel Schuermann
Great restaurant. Food was excellent. Fresh and tasty. Staff was super friendly and attentive. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Tyhplyler
I cannot say enough great things about this place. Our server, Victor was AMAZING! Took very good care of us! Great Waiter! And Lupe, my favorite girl and Manager ever. Love her to pieces. So friendly, caring and amazing. She definitely goes above, beyond and more to take care of her patrons!
Atmosphere: 5
Food: 5
Service: 5
Moises Zamora
Quality of customer service and very delicious food, I recommend
Atmosphere: 5
Food: 5
Service: 5
Ric Donavan
the food was great but the service at the time i arrived was trash but still the food was worth the
Atmosphere: 4
Food: 4
Service: 3
Jessica Winowitch
Maybe we have gone on off nights but the food is horrible and service is not far behind. We did take out tonight. They lost the order and my husband had to wait 30 minutes after he got there which was already 45 minutes after the order way placed. I took two bites of my food and it wasn’t good. My toddler’s quesadillas was just a small corn tortilla folded over with very liquidy pulled chicken. It was mushy and fell apart the second she picked it up. I keep giving them the benefit of the doubt but I don’t think we will be going back.
Atmosphere: 3
Food: 1
Service: 1
reb mac
Waited 2 hours for our food, while other customers were served before me . The food was
Atmosphere: 3
Food: 3
Service: 2
Kelly Nicole
My boyfriend works nearby so he comes here all the time with his colleagues. I met him for dinner last night we got horchatas and plenty of food. It was very good! Our server, didn’t catch his name. Maybe a man in his 40s, he was training somebody. He was very attentive and sweet. The robot situation is interesting and adds to the experience. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Chicken Fajitas
David Ingrassia
Oh my goodness! How is this place not better known? Great food, service, atmosphere. Eat inside or outside. Very adorable and great food. Birthday dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tres Leches Cake, Nachos
CJ Dietzman
Hacienda El Rey is the best Mexican restaurant in Waxhaw, by far. We have been going for years, and I can honestly say that we have always had a great experience. Get the shrimp Diablo if you like spicy food. Tacos are great also. Victor is a great waiter, and Lupe is a fantastic manager. Everyone who works there is so kind and friendly. You need to check this place out for a great Mexican food experience!
Very friendly staff and good food. Server checked on us several times to make sure everything was good with our meal. Had chicken and steak fajitas....very tasty!
Ollie is Here
The staff are very sweet and the food is delicious! This is a great spot to come with your family for dinner! :)Vegetarian options: You can substitute any protein for beans at this restaurant and they also have a few vegetarian menu items as well :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole, Carne Asada
Douglas Hill
My family has been going to El Rey in Waxhaw for over a year now and it’s one of our favorite restaurants. This place is special. The people working there are spectacular and the food is really good for a decent price.We have had many waiters and waitresses here and they are all consistently awesome! Always smiles and “my pleasures” from the host/hostess and wait staff. The manager (owner?) checks on us at least once every time we go. They take pride in their restaurant and customer service and it shows. I truly feel like they care about our experience.Finally, the food is really great! I highly recommend the fresh guacamole and burrito verdes, outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole, Burrito
Allison Caldwell
An amazing experience! Attentive service! My best friend was provided an experience to remember!
Atmosphere: 5
Food: 5
Service: 5
Patrick
We had a bast! Food and atmosphere were amazing! Highly recommend!!!
The whole experience was AWESOME. Everything from the plate ware, the service, the seating, and the presentation was tops. Among my top 3 experiences at a Mexican restaurant. They even had an adorable robot that delivers your food to the table so the server can easily disperse hot plates to each person safely. My kids loved that! And the food was so well plated. You can tell the kitchen didn’t just slop it on the plates. Everything was carefully placed on the plates with intention. It looked wonderful. The portions were plentiful, not skimpy and everything was delicious. Lupe, the manager stopped by our table several times to check on us and made friends with our 2 year old. Our drinks stayed full, requests were met promptly and the music wasn’t too loud. Every staff member was ready to engage and was KIND. Our new fave Mexican spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chimichanga
Great restaurant. Food was excellent. Fresh and tasty. Staff was super friendly and attentive. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I cannot say enough great things about this place. Our server, Victor was AMAZING! Took very good care of us! Great Waiter! And Lupe, my favorite girl and Manager ever. Love her to pieces. So friendly, caring and amazing. She definitely goes above, beyond and more to take care of her patrons!
Atmosphere: 5
Food: 5
Service: 5
Quality of customer service and very delicious food, I recommend
Atmosphere: 5
Food: 5
Service: 5
the food was great but the service at the time i arrived was trash but still the food was worth the
Atmosphere: 4
Food: 4
Service: 3
Maybe we have gone on off nights but the food is horrible and service is not far behind. We did take out tonight. They lost the order and my husband had to wait 30 minutes after he got there which was already 45 minutes after the order way placed. I took two bites of my food and it wasn’t good. My toddler’s quesadillas was just a small corn tortilla folded over with very liquidy pulled chicken. It was mushy and fell apart the second she picked it up. I keep giving them the benefit of the doubt but I don’t think we will be going back.
Atmosphere: 3
Food: 1
Service: 1
Waited 2 hours for our food, while other customers were served before me . The food was
Atmosphere: 3
Food: 3
Service: 2
My boyfriend works nearby so he comes here all the time with his colleagues. I met him for dinner last night we got horchatas and plenty of food. It was very good! Our server, didn’t catch his name. Maybe a man in his 40s, he was training somebody. He was very attentive and sweet. The robot situation is interesting and adds to the experience. Will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Chicken Fajitas
Oh my goodness! How is this place not better known? Great food, service, atmosphere. Eat inside or outside. Very adorable and great food. Birthday dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Tres Leches Cake, Nachos
Hacienda El Rey is the best Mexican restaurant in Waxhaw, by far. We have been going for years, and I can honestly say that we have always had a great experience. Get the shrimp Diablo if you like spicy food. Tacos are great also. Victor is a great waiter, and Lupe is a fantastic manager. Everyone who works there is so kind and friendly. You need to check this place out for a great Mexican food experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Salsa, Burrito, Chicken Fajitas
Restaurantji Recommends
Very friendly staff and good food. Server checked on us several times to make sure everything was good with our meal. Had chicken and steak fajitas....very tasty!
The staff are very sweet and the food is delicious! This is a great spot to come with your family for dinner! :)Vegetarian options: You can substitute any protein for beans at this restaurant and they also have a few vegetarian menu items as well :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole, Carne Asada
My family has been going to El Rey in Waxhaw for over a year now and it’s one of our favorite restaurants. This place is special. The people working there are spectacular and the food is really good for a decent price.We have had many waiters and waitresses here and they are all consistently awesome! Always smiles and “my pleasures” from the host/hostess and wait staff. The manager (owner?) checks on us at least once every time we go. They take pride in their restaurant and customer service and it shows. I truly feel like they care about our experience.Finally, the food is really great! I highly recommend the fresh guacamole and burrito verdes, outstanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole, Burrito
An amazing experience! Attentive service! My best friend was provided an experience to remember!
Atmosphere: 5
Food: 5
Service: 5
We had a bast! Food and atmosphere were amazing! Highly recommend!!!