The staff is lovely and tried to be accommodating. However, the refusal to accept coupons (Corporate) was insulting as well as disappointing. Who doesn't enjoy saving a dollar or two? I won't go back.
Atmosphere: 5
Food: 4
Service: 1
Johnny Johnson
Food was great
Atmosphere: 5
Food: 5
Service: 5
Sam McDougall
I’ll start by saying that in the past this has been a great location: good food, clean facility, and friendly staff. My last visit, however, was a completely different story. The two girls working that shift were very rude and I was basically treated as an inconvenience to them. Additionally, when I proceeded to pay, they told me that they are under new management now and no longer accepted coupons. I would have no issue with this if they had told me beforehand but given that they hadn’t said anything prior I feel that they should’ve still honored it. Both of these things definitely rubbed me the wrong way, but the final straw was when I saw a mother walk in with her son as I was leaving (around 8:30pm) and they told her the store was closed when they weren’t even supposed to close until 9:00. Overall this has gone from being one of the best Subway locations I have been in, to hands down the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
Teresa Monaghan
Under “new” management that doesn’t except “Subway’s “ coupons
Atmosphere: 3
Food: 3
Service: 3
social gmail
I came here on July 1st and was greeted by Audrey and Miss Lisa. Let me tell you i sure did feel like home here, they greeted me nicely, talked to me as if i was family, and make sure my sandwich was perfect the way i wanted it. These people went above and beyond to conversate with me as i was waiting to make me feel comfortable in the environment, Ive been a regular for years and I sure haven’t seen people this great since Miss Daniela and Shawnice! I applaud THESE people as it’s a hit or miss coming to subway nowadays. Thank you guys!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club, Cookies
Meg Mac
This place was terrible. I would rather shove my hand in a beehive than come back here... Employees all looked miserable. And dirty. I was traveling in NC, but this place convinced me to run back to Canada. I don't even think Ontario is far enough away from this dump, booking my next flight to Yukon just be farther away from this place. Oh and the manager looks like she smokes a pack an hour, smells like it too.
Atmosphere: 1
Food: 1
Service: 1
Bill Simpson
The food was as expected and on par for other subways in the area. Service was a bit slow if you are looking for a fast experience. Atmosphere was clean, but I got Togo.
Atmosphere: 3
Food: 4
Service: 3
Nicole Jordan
Great staff. Location is clean and their toppings always appear fresh! They always greet the me and have a smile in their faces when I walk in! The Meatball sub is my favorite but one of the workers introduced me to the Buffalo chicken sub and oh my goodness! Now it’s my new favorite!
Kid-friendliness: Nice selection of “kid approved” sandwiches or pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, White Chip Macadamia Nut
Dagmar Miller
Went to Subway in Waxhaw with my husband today after my minor spine surgery. I had a coupon and made sure I read the exclusions in the car. Ordered a Teriyaki Onion and an Outlaw. The staff was friendly but not only would they not accept my coupon ( They didn't know why it didn't work)but they also put the wrong meat on the Outlaw Sandwich. Chicken instead of steak. So I am not really thrilled with Subway right now and don't think I will return.
Victor Gomez
All four orders were incorrect, I sent the order in on line at around 3 pm and this took close to 25 minutes to be ready. Its really sad how this particular Subway has declined.
The very lovely Audrey greeted me right away and was very fast and efficient with my order all the way till check out. Overall very pleasant experience, will be
Atmosphere: 5
Food: 5
Service: 5
manoj Menon
The ladies who work here were very attentive and made the sandwich like a pro. Good service and a clean space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite for Kids
Ken Haugh
Ordered the two subs and got one free. The subs were prepared as requested and Mollie and Morgan provided superb service. They treated assess customers with love and respect and make sure that what we wanted was I need some. We enjoyed conversing with them and enjoyed their superior customer service skills. Thank you Mollie and Morgan.“Kevin”
Atmosphere: 5
Food: 5
Service: 5
Marilyn Dumont
Best Subway in the Charlotte area!!! We are so happy to find this shop!! They even honor Subway coupons ?. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Fountain Beverage, Black Forest Ham
Joel
Came in around lunch rush (Saturday morning) and was everything was sour. The establishment was dirty, and my pick up order was thrown together and sloppy. Like they did not even try. It had the wrong sauces and was very lazily wrapped so everything was dumped out. Won't be ordering again.If you're looking for a better Subway, go to Mineral Springs.
The staff is lovely and tried to be accommodating. However, the refusal to accept coupons (Corporate) was insulting as well as disappointing. Who doesn't enjoy saving a dollar or two? I won't go back.
Atmosphere: 5
Food: 4
Service: 1
Food was great
Atmosphere: 5
Food: 5
Service: 5
I’ll start by saying that in the past this has been a great location: good food, clean facility, and friendly staff. My last visit, however, was a completely different story. The two girls working that shift were very rude and I was basically treated as an inconvenience to them. Additionally, when I proceeded to pay, they told me that they are under new management now and no longer accepted coupons. I would have no issue with this if they had told me beforehand but given that they hadn’t said anything prior I feel that they should’ve still honored it. Both of these things definitely rubbed me the wrong way, but the final straw was when I saw a mother walk in with her son as I was leaving (around 8:30pm) and they told her the store was closed when they weren’t even supposed to close until 9:00. Overall this has gone from being one of the best Subway locations I have been in, to hands down the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
Under “new” management that doesn’t except “Subway’s “ coupons
Atmosphere: 3
Food: 3
Service: 3
I came here on July 1st and was greeted by Audrey and Miss Lisa. Let me tell you i sure did feel like home here, they greeted me nicely, talked to me as if i was family, and make sure my sandwich was perfect the way i wanted it. These people went above and beyond to conversate with me as i was waiting to make me feel comfortable in the environment, Ive been a regular for years and I sure haven’t seen people this great since Miss Daniela and Shawnice! I applaud THESE people as it’s a hit or miss coming to subway nowadays. Thank you guys!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club, Cookies
This place was terrible. I would rather shove my hand in a beehive than come back here... Employees all looked miserable. And dirty. I was traveling in NC, but this place convinced me to run back to Canada. I don't even think Ontario is far enough away from this dump, booking my next flight to Yukon just be farther away from this place. Oh and the manager looks like she smokes a pack an hour, smells like it too.
Atmosphere: 1
Food: 1
Service: 1
The food was as expected and on par for other subways in the area. Service was a bit slow if you are looking for a fast experience. Atmosphere was clean, but I got Togo.
Atmosphere: 3
Food: 4
Service: 3
Great staff. Location is clean and their toppings always appear fresh! They always greet the me and have a smile in their faces when I walk in! The Meatball sub is my favorite but one of the workers introduced me to the Buffalo chicken sub and oh my goodness! Now it’s my new favorite!
Kid-friendliness: Nice selection of “kid approved” sandwiches or pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, White Chip Macadamia Nut
Went to Subway in Waxhaw with my husband today after my minor spine surgery. I had a coupon and made sure I read the exclusions in the car. Ordered a Teriyaki Onion and an Outlaw. The staff was friendly but not only would they not accept my coupon ( They didn't know why it didn't work)but they also put the wrong meat on the Outlaw Sandwich. Chicken instead of steak. So I am not really thrilled with Subway right now and don't think I will return.
All four orders were incorrect, I sent the order in on line at around 3 pm and this took close to 25 minutes to be ready. Its really sad how this particular Subway has declined.
Food: 1
Service: 1
Restaurantji Recommends
The very lovely Audrey greeted me right away and was very fast and efficient with my order all the way till check out. Overall very pleasant experience, will be
Atmosphere: 5
Food: 5
Service: 5
The ladies who work here were very attentive and made the sandwich like a pro. Good service and a clean space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite for Kids
Ordered the two subs and got one free. The subs were prepared as requested and Mollie and Morgan provided superb service. They treated assess customers with love and respect and make sure that what we wanted was I need some. We enjoyed conversing with them and enjoyed their superior customer service skills. Thank you Mollie and Morgan.“Kevin”
Atmosphere: 5
Food: 5
Service: 5
Best Subway in the Charlotte area!!! We are so happy to find this shop!! They even honor Subway coupons ?. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Fountain Beverage, Black Forest Ham
Came in around lunch rush (Saturday morning) and was everything was sour. The establishment was dirty, and my pick up order was thrown together and sloppy. Like they did not even try. It had the wrong sauces and was very lazily wrapped so everything was dumped out. Won't be ordering again.If you're looking for a better Subway, go to Mineral Springs.
Service: 1
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