I get coupons in the mail, and even downloaded the app to earn points. Apparently this location does not accept coupons nor have a sign and they tell you after they have made the food. They use to take coupons but now they don't due to new owner. The ladies who always make the food are very sweet and understand how frustrating it is. A sign at the door or window would be nice.
Matteo
If I could give this no stars I would they gave me a sandwich with only ham and bread not even cheese and that same sandwich had a hair in it and they also don’t take coupons
L S
Seems like there's a management issue, for sure. It may be coming down from the franchisee, though. They're actively limiting purchases (no 11.5in longs) from the app, not accepting coupons, and apparently closing early. I imagine that the owner is getting screwed by corporate, like others have been, so they're trying to do whatever they can to maximize profits. In the end, it only hurts the location. Hopefully, it'll go out of business and a local deli will take the reigns.
prashanth sangekari
They don't accept the coupons and doesn't have a sign boarding saying that (at least I didn't see one). I ended up paying double the price for 2 footlongs.
I recommend them to have a sign boarding saying that they do not accept coupons.
Food was good overall.
Matt Knight
If you are the owner, you need to fire the young man and young lady that closed your store on february twenty fourth. They stop serving customers at eight thirty seven, telling them they had to close at nine. Refuse to let me sit down at eight forty one.Although I still did. Two customers walked out because of how rude they were to them.
Pamela Sullivan
The staff is lovely and tried to be accommodating. However, the refusal to accept coupons (Corporate) was insulting as well as disappointing. Who doesn't enjoy saving a dollar or two? I won't go back.
Atmosphere: 5
Food: 4
Service: 1
Johnny Johnson
Food was great
Atmosphere: 5
Food: 5
Service: 5
Sam McDougall
I’ll start by saying that in the past this has been a great location: good food, clean facility, and friendly staff. My last visit, however, was a completely different story. The two girls working that shift were very rude and I was basically treated as an inconvenience to them. Additionally, when I proceeded to pay, they told me that they are under new management now and no longer accepted coupons. I would have no issue with this if they had told me beforehand but given that they hadn’t said anything prior I feel that they should’ve still honored it. Both of these things definitely rubbed me the wrong way, but the final straw was when I saw a mother walk in with her son as I was leaving (around 8:30pm) and they told her the store was closed when they weren’t even supposed to close until 9:00. Overall this has gone from being one of the best Subway locations I have been in, to hands down the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
Teresa Monaghan
Under “new” management that doesn’t except “Subway’s “ coupons
Atmosphere: 3
Food: 3
Service: 3
social gmail
I came here on July 1st and was greeted by Audrey and Miss Lisa. Let me tell you i sure did feel like home here, they greeted me nicely, talked to me as if i was family, and make sure my sandwich was perfect the way i wanted it. These people went above and beyond to conversate with me as i was waiting to make me feel comfortable in the environment, Ive been a regular for years and I sure haven’t seen people this great since Miss Daniela and Shawnice! I applaud THESE people as it’s a hit or miss coming to subway nowadays. Thank you guys!
This place was terrible. I would rather shove my hand in a beehive than come back here... Employees all looked miserable. And dirty. I was traveling in NC, but this place convinced me to run back to Canada. I don't even think Ontario is far enough away from this dump, booking my next flight to Yukon just be farther away from this place. Oh and the manager looks like she smokes a pack an hour, smells like it too.
Atmosphere: 1
Food: 1
Service: 1
Bill Simpson
The food was as expected and on par for other subways in the area. Service was a bit slow if you are looking for a fast experience. Atmosphere was clean, but I got Togo.
Atmosphere: 3
Food: 4
Service: 3
Nicole Jordan
Great staff. Location is clean and their toppings always appear fresh! They always greet the me and have a smile in their faces when I walk in! The Meatball sub is my favorite but one of the workers introduced me to the Buffalo chicken sub and oh my goodness! Now it’s my new favorite!
Kid-friendliness: Nice selection of “kid approved” sandwiches or pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, White Chip Macadamia Nut
Dagmar Miller
Went to Subway in Waxhaw with my husband today after my minor spine surgery. I had a coupon and made sure I read the exclusions in the car. Ordered a Teriyaki Onion and an Outlaw. The staff was friendly but not only would they not accept my coupon ( They didn't know why it didn't work)but they also put the wrong meat on the Outlaw Sandwich. Chicken instead of steak. So I am not really thrilled with Subway right now and don't think I will return.
Victor Gomez
All four orders were incorrect, I sent the order in on line at around 3 pm and this took close to 25 minutes to be ready. Its really sad how this particular Subway has declined.
I get coupons in the mail, and even downloaded the app to earn points. Apparently this location does not accept coupons nor have a sign and they tell you after they have made the food. They use to take coupons but now they don't due to new owner. The ladies who always make the food are very sweet and understand how frustrating it is. A sign at the door or window would be nice.
If I could give this no stars I would they gave me a sandwich with only ham and bread not even cheese and that same sandwich had a hair in it and they also don’t take coupons
Seems like there's a management issue, for sure. It may be coming down from the franchisee, though. They're actively limiting purchases (no 11.5in longs) from the app, not accepting coupons, and apparently closing early. I imagine that the owner is getting screwed by corporate, like others have been, so they're trying to do whatever they can to maximize profits. In the end, it only hurts the location. Hopefully, it'll go out of business and a local deli will take the reigns.
They don't accept the coupons and doesn't have a sign boarding saying that (at least I didn't see one). I ended up paying double the price for 2 footlongs.
I recommend them to have a sign boarding saying that they do not accept coupons.
Food was good overall.
If you are the owner, you need to fire the young man and young lady that closed your store on february twenty fourth. They stop serving customers at eight thirty seven, telling them they had to close at nine. Refuse to let me sit down at eight forty one.Although I still did. Two customers walked out because of how rude they were to them.
The staff is lovely and tried to be accommodating. However, the refusal to accept coupons (Corporate) was insulting as well as disappointing. Who doesn't enjoy saving a dollar or two? I won't go back.
Atmosphere: 5
Food: 4
Service: 1
Food was great
Atmosphere: 5
Food: 5
Service: 5
I’ll start by saying that in the past this has been a great location: good food, clean facility, and friendly staff. My last visit, however, was a completely different story. The two girls working that shift were very rude and I was basically treated as an inconvenience to them. Additionally, when I proceeded to pay, they told me that they are under new management now and no longer accepted coupons. I would have no issue with this if they had told me beforehand but given that they hadn’t said anything prior I feel that they should’ve still honored it. Both of these things definitely rubbed me the wrong way, but the final straw was when I saw a mother walk in with her son as I was leaving (around 8:30pm) and they told her the store was closed when they weren’t even supposed to close until 9:00. Overall this has gone from being one of the best Subway locations I have been in, to hands down the absolute worst.
Atmosphere: 1
Food: 1
Service: 1
Under “new” management that doesn’t except “Subway’s “ coupons
Atmosphere: 3
Food: 3
Service: 3
I came here on July 1st and was greeted by Audrey and Miss Lisa. Let me tell you i sure did feel like home here, they greeted me nicely, talked to me as if i was family, and make sure my sandwich was perfect the way i wanted it. These people went above and beyond to conversate with me as i was waiting to make me feel comfortable in the environment, Ive been a regular for years and I sure haven’t seen people this great since Miss Daniela and Shawnice! I applaud THESE people as it’s a hit or miss coming to subway nowadays. Thank you guys!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Subway Club, Cookies
Restaurantji Recommends
This place was terrible. I would rather shove my hand in a beehive than come back here... Employees all looked miserable. And dirty. I was traveling in NC, but this place convinced me to run back to Canada. I don't even think Ontario is far enough away from this dump, booking my next flight to Yukon just be farther away from this place. Oh and the manager looks like she smokes a pack an hour, smells like it too.
Atmosphere: 1
Food: 1
Service: 1
The food was as expected and on par for other subways in the area. Service was a bit slow if you are looking for a fast experience. Atmosphere was clean, but I got Togo.
Atmosphere: 3
Food: 4
Service: 3
Great staff. Location is clean and their toppings always appear fresh! They always greet the me and have a smile in their faces when I walk in! The Meatball sub is my favorite but one of the workers introduced me to the Buffalo chicken sub and oh my goodness! Now it’s my new favorite!
Kid-friendliness: Nice selection of “kid approved” sandwiches or pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken, White Chip Macadamia Nut
Went to Subway in Waxhaw with my husband today after my minor spine surgery. I had a coupon and made sure I read the exclusions in the car. Ordered a Teriyaki Onion and an Outlaw. The staff was friendly but not only would they not accept my coupon ( They didn't know why it didn't work)but they also put the wrong meat on the Outlaw Sandwich. Chicken instead of steak. So I am not really thrilled with Subway right now and don't think I will return.
All four orders were incorrect, I sent the order in on line at around 3 pm and this took close to 25 minutes to be ready. Its really sad how this particular Subway has declined.
Food: 1
Service: 1
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