Had to wait at the speaker a good 5 mins for a human to come on and take my order. They upcharge nearly $2 if you want chips and cheese instead of cinnamon twists and then they don't ask you what kind of sauce you want and don't include any, had to drive back and walk inside to get it, broken taco shell and drink tastes like cleaner solution.
Ginger High
Nacho cheese was cold, meat was only warm, Pepsi was in place of Dr pepper and vice versa. Food took over 10 minutes to prepare. Manager was helpful when told about issues, said she would replace items when we come back.
Atmosphere: 5
Food: 3
Service: 4
manoj Menon
Excellent service!
I find the online ordering and drive through pickup process quite easy and very seamless! They have really upgraded their menu and their whole ordering experience compared to how it was more than 10 years ago.
Atmosphere: 5
Food: 5
Service: 5
james alexander
Very confusing order and the workers were understanding, fast, and the order turned out perfect
Atmosphere: 5
Food: 5
Service: 5
Ariana Bryn
pls stop being stingy with the nacho seasoning.
Philip Santiago cruz
They will get your order wrong and charge you the same price for it and replace what they don't have with a Plain Taco
Atmosphere: 3
Food: 2
Service: 3
Stephen Day
Automated order taker makes mistakes
Atmosphere: 3
Food: 5
Service: 3
Bradley Singleton
The Rice was undercooked in mine and my wife's Discovery Luxe Box Flamin Hot Burrito.
Atmosphere: 5
Food: 3
Service: 5
Ray Romney
I was really put off by the AI robotic voice in drive through. I prefer interacting with people. I tried to order a freeze for my daughter, and it kept saying “unavailable”. I finally gave up and went inside where the human staff was very helpful and friendly, and explained their freeze machine was broken. My vote - do away with the AI and give the job back to a real person who needs it.
James Plyler
Ask for steak and get beef when I get home. 3 times in a row
Not a fan of not having someone take my order. Walked up to the register and got ignored for a while before someone told me to use the kiosk thing. I stare at screens enough. Just let me yell you I want tacos and not have to navigate a menu and answer a bunch of questions and enter my phone number and email address and say no I don't want to add something for $2 and do someone's job so I can pay $17 for $3 worth of food. I might be getting old but just let me say "number 9 please" pay and be done. Give me my poorly made, cold meat, either too much lettuce or not enough, diced tomatoes with the core still on, stale shell tacos so I can get my drink at the sticky dirty soda fountain and give you my money I had to get a loan for so I can eat and go home and cry.
Atmosphere: 2
Food: 2
Service: 1
Heather Podhorsky
I ordered a pizza the cheese and sauce didn't cover the top there was no sour cream on it.
We had a very large order around 9pm on a Saturday night. Crew got it 100% correct on the first try and very quickly. Food was fresh and tasty. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Vince Feranda
Food was typical and store was empty. Could have been cleaner as many employees standing around and not busy.
Had to wait at the speaker a good 5 mins for a human to come on and take my order. They upcharge nearly $2 if you want chips and cheese instead of cinnamon twists and then they don't ask you what kind of sauce you want and don't include any, had to drive back and walk inside to get it, broken taco shell and drink tastes like cleaner solution.
Nacho cheese was cold, meat was only warm, Pepsi was in place of Dr pepper and vice versa. Food took over 10 minutes to prepare. Manager was helpful when told about issues, said she would replace items when we come back.
Atmosphere: 5
Food: 3
Service: 4
Excellent service!
I find the online ordering and drive through pickup process quite easy and very seamless!
They have really upgraded their menu and their whole ordering experience compared to how it was more than 10 years ago.
Atmosphere: 5
Food: 5
Service: 5
Very confusing order and the workers were understanding, fast, and the order turned out perfect
Atmosphere: 5
Food: 5
Service: 5
pls stop being stingy with the nacho seasoning.
They will get your order wrong and charge you the same price for it and replace what they don't have with a Plain Taco
Atmosphere: 3
Food: 2
Service: 3
Automated order taker makes mistakes
Atmosphere: 3
Food: 5
Service: 3
The Rice was undercooked in mine and my wife's Discovery Luxe Box Flamin Hot Burrito.
Atmosphere: 5
Food: 3
Service: 5
I was really put off by the AI robotic voice in drive through. I prefer interacting with people. I tried to order a freeze for my daughter, and it kept saying “unavailable”. I finally gave up and went inside where the human staff was very helpful and friendly, and explained their freeze machine was broken. My vote - do away with the AI and give the job back to a real person who needs it.
Ask for steak and get beef when I get home. 3 times in a row
Restaurantji Recommends
Not a fan of not having someone take my order. Walked up to the register and got ignored for a while before someone told me to use the kiosk thing. I stare at screens enough. Just let me yell you I want tacos and not have to navigate a menu and answer a bunch of questions and enter my phone number and email address and say no I don't want to add something for $2 and do someone's job so I can pay $17 for $3 worth of food. I might be getting old but just let me say "number 9 please" pay and be done. Give me my poorly made, cold meat, either too much lettuce or not enough, diced tomatoes with the core still on, stale shell tacos so I can get my drink at the sticky dirty soda fountain and give you my money I had to get a loan for so I can eat and go home and cry.
Atmosphere: 2
Food: 2
Service: 1
I ordered a pizza the cheese and sauce didn't cover the top there was no sour cream on it.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Chicken Quesadilla, Mexican Pizza, Taco Supreme
We had a very large order around 9pm on a Saturday night. Crew got it 100% correct on the first try and very quickly. Food was fresh and tasty. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Food was typical and store was empty. Could have been cleaner as many employees standing around and not busy.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Doritos Locos Tacos, Crunchwrap Supreme
Placed an in app order with special requests and all was done perfectly. Staff were great and friendly,store was clean
Atmosphere: 5
Food: 5
Service: 5
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