Food was decent, only messed up one burger, but the dining area was filthy so chose to eat in my car
Atmosphere: 2
Food: 3
Service: 3
Happy Monroe
Great new look.. Same bad service!
Atmosphere: 3
Food: 1
Service: 1
Wayne
I ordered coffee and an apple turnover. I was greeted by 3 machines to order from. I was paying cash so had to go to pickup here to finish the order. No personality, no hello, no thank you, complete robotic. Coffee tasted like it was brewing all day and barely warm. Apple pie under cooked. I should have asked for my money back
Josh Ward
Placed a mobile order for a double cheese burger. Waited so long that I had to come inside and make sure they even got the order. Waited 5 minutes at the front as no one was there and no one even acknowledged. Then waited another 15 minutes for a simple cheeseburger. No urgency from any employee.
Atmosphere: 1
Food: 4
Service: 1
Jason
No paper towels in bathroom to dry your hands or open the bath room door took atleast 30 minutes to get my order which was wrong had to wait 15 more minutes to get the correct food to eat with cold frys this place is an absolute joke will never be back for this horrible service slow and wrong food. And food was taken to the back didn't think this was supposed to be done.
Atmosphere: 1
Food: 1
Service: 1
Miranda Lewis
This is the WORST Burger King!!!! Twice there were things missing from my order!!!!
Atmosphere: 1
Food: 1
Service: 1
justin debruhl
I have been here numerous times....but I waited for over 15 minutes on 2 sandwiches for eggs...ahahaa I worked here before and eggs do not take that long..gonna start going else where
Atmosphere: 3
Food: 1
Service: 1
Betty Taylor
Ever since B.K. has reopened, we have never been able to eat there. Their hours on door say 10 pm. We have went many time at by 8 and they are always closed. Tonight we went by at 7:15 and they were already closed. It's fine if you want to close, but change the hours on your door and website.
Josh Ammons
They have ruined this restaurant. All kiosk, online or drive thru. I ordered online. Gave it plenty of time to be ready. Showed up and it wasnt in the pickup window. Sat down and waited, and waited... and waited. No one works a register so you cant really ask anyone. Just one gall running back and forth getting people's orders out. So I finally catch her and asked her what was going on. She asked if I had checked in with someone. Who are you supposed to check in with? No one works the register. Was I supposed to go talk to the kiosk? The whole point of an online order is walk in grab your food and leave. If I have to go reorder when I get there then why have an online order system at all? How come every other restaurant in town that offers this has it perfected and Burger King doesn't. Food was supposed to be ready at 12:15 and I walked out at 12:40. This is ridiculous.
Kalyn Cogdill
Since the remodel the food is good, the service is ok but the atmosphere is just robotic
Food was good. Larry, behind the counter, was excellent. Great service on display
Atmosphere: 5
Food: 5
Service: 5
Pavel C
Needs improving on hoe to talk to customers
Atmosphere: 2
Food: 2
Service: 2
Matt Martin
Visited on 10/13/2025. Ordered through the kiosk inside, but one of the items shown and paid for apparently “wasn’t available yet.” When I asked for help, the employee said they “can’t control what the kiosk or menu board shows” and refused to offer a refund or substitution.
If management truly has no control over what’s advertised inside their own restaurant — and won’t assist when customers pay for something unavailable — that’s a serious concern.
Just a heads-up to anyone ordering here: double-check what’s actually available before paying.
Food was decent, only messed up one burger, but the dining area was filthy so chose to eat in my car
Atmosphere: 2
Food: 3
Service: 3
Great new look..
Same bad service!
Atmosphere: 3
Food: 1
Service: 1
I ordered coffee and an apple turnover. I was greeted by 3 machines to order from. I was paying cash so had to go to pickup here to finish the order. No personality, no hello, no thank you, complete robotic. Coffee tasted like it was brewing all day and barely warm. Apple pie under cooked. I should have asked for my money back
Placed a mobile order for a double cheese burger. Waited so long that I had to come inside and make sure they even got the order. Waited 5 minutes at the front as no one was there and no one even acknowledged. Then waited another 15 minutes for a simple cheeseburger. No urgency from any employee.
Atmosphere: 1
Food: 4
Service: 1
No paper towels in bathroom to dry your hands or open the bath room door took atleast 30 minutes to get my order which was wrong had to wait 15 more minutes to get the correct food to eat with cold frys this place is an absolute joke will never be back for this horrible service slow and wrong food. And food was taken to the back didn't think this was supposed to be done.
Atmosphere: 1
Food: 1
Service: 1
This is the WORST Burger King!!!! Twice there were things missing from my order!!!!
Atmosphere: 1
Food: 1
Service: 1
I have been here numerous times....but I waited for over 15 minutes on 2 sandwiches for eggs...ahahaa I worked here before and eggs do not take that long..gonna start going else where
Atmosphere: 3
Food: 1
Service: 1
Ever since B.K. has reopened, we have never been able to eat there. Their hours on door say 10 pm. We have went many time at by 8 and they are always closed. Tonight we went by at 7:15 and they were already closed. It's fine if you want to close, but change the hours on your door and website.
They have ruined this restaurant. All kiosk, online or drive thru. I ordered online. Gave it plenty of time to be ready. Showed up and it wasnt in the pickup window. Sat down and waited, and waited... and waited. No one works a register so you cant really ask anyone. Just one gall running back and forth getting people's orders out. So I finally catch her and asked her what was going on. She asked if I had checked in with someone. Who are you supposed to check in with? No one works the register. Was I supposed to go talk to the kiosk? The whole point of an online order is walk in grab your food and leave. If I have to go reorder when I get there then why have an online order system at all? How come every other restaurant in town that offers this has it perfected and Burger King doesn't. Food was supposed to be ready at 12:15 and I walked out at 12:40. This is ridiculous.
Since the remodel the food is good, the service is ok but the atmosphere is just robotic
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Good quality.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Larry, behind the counter, was excellent. Great service on display
Atmosphere: 5
Food: 5
Service: 5
Needs improving on hoe to talk to customers
Atmosphere: 2
Food: 2
Service: 2
Visited on 10/13/2025. Ordered through the kiosk inside, but one of the items shown and paid for apparently “wasn’t available yet.” When I asked for help, the employee said they “can’t control what the kiosk or menu board shows” and refused to offer a refund or substitution.
If management truly has no control over what’s advertised inside their own restaurant — and won’t assist when customers pay for something unavailable — that’s a serious concern.
Just a heads-up to anyone ordering here: double-check what’s actually available before paying.
Atmosphere: 1
Food: 4
Service: 1
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