Jersey Mike's Subs

Please stop trying to talk to the customers like you know us personally. We're just here for a sandwich, not a friend

Noone wants to be asked a million questions about where they work or if we're having a good day... lol

You're making it awkward and weird. Stop it

I can get unlimited made to order sushi for less than a large sandwich costs here.

10/10 experience best store around. Top notch customer service

We just received our pre-order for our Super Bowl party. Landon, Alex and the whole team at this Jersey Mike’s location did a fantastic job. They were all very friendly and most important they made some great tasting subs.( Turkey, Italian and Roast Beef) Highly recommend this Jersey Mike’s location!!

Their sandwiches are absolutely delicious and plenty of food in them.

Wheelchair accessibility: Easy in and out

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ham and Provolone

I order the same thing every time . #43 with extra lettuce, pickles, and raw onions. Not only did they not give me anything I ordered but they forgot the bacon and the chipotle sauce. I ordered the sandwich via internet so they had the order on paper. I'll start going back to firehouse subs, they at least can make a sandwich

Atmosphere: 1

Food: 3

Service: 1

This place is the McDonald’s of Jersey mikes. Every time I order something from them it is wrong. Every six months I say well surely things have changed. That’s never the case. $17 wasted on something that clearly had the instructions written on it but which weren’t followed.

Food: 1

Service: 1

Always great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Shore's Favorite

This specific location is fantastic. The sandwiches are way above average

Exceptional customer service. Very clean and well maintained.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

Staff is friendly and welcoming and location was clean.

One of the best restaurants with the friendliest crew and managers.

Atmosphere: 5

Food: 5

Service: 5

After seeing JM’s desperate response to discredit my 1st version of this review, I’m amending it.??? The responder claims I (the reviewer) have a son, “Timothy Leigh,” who was terminated and am an upset mother (to attempt to discredit my review), AND they excuse “Jon’s” horrible behavior because he was “new” *10 months ago and from NY (? is that an excuse? I know pleasant New Yorkers!) in Phileca’s post. So, read Skyler’s post 7 months ago, CJM’s post 8 months ago, and Philecia’s post 10 months ago.” The older manager in their posts (whom the responder calls “Jon,”) has NOT been “addressed” (2, and 3 months after being “new”), and apparently won’t be now, judging by their excuses for him. And I have no, “Timothy Leigh,” relative who has been terminated from JM’s. This is a desperation tactic to discredit a legitimate reviewer with legitimate complaints that have been made numerous times by numerous other reviewers before me.“Jon” is still there being sarcastic and unpleasant with us customers, (as previously shown in others’ reviews), and it is loud and obvious when he browbeats the young people who work there. He makes demeaning remarks to his employees (mostly young people, probably many of them teens… as Skylor pointed out *7 months ago). If they make a simple mistake, he demeans them. It’s totally unacceptable. Not to mention, you can read the room when he’s there, feel the tension, and grasp that probably most of the mistakes being made are likely from anticipating his version of “management.” When people are nervous, they make more mistakes. It’s a no brainer!In addition to what I’ve experienced personally, one day I walked out side-by-side with another customer who had been in line next to me and he commented under his breath that he’d “like to teach that guy a lesson about how to treat the kids who work for him.” (Kinda like the other customer in Skylor’s review who refused service till Skylor was treated and served appropriately). I feel so sorry for those young people he rules like a spoiled, grumpy dictator. It’s an EXTREMELY unpleasant atmosphere, having to experience, see, and hear customers being invalidated and young people working there being mistreated and having to apologize for their manager’s rude, sarcastic remarks to customers and to them, while trying to pleasantly serve customers. I’ve also seen other customers with looks of disapproval and disgust on their faces while in the store when the manager acts out with an employee. When this “Jon” guy isn’t there and the younger managers are leading the team, the whole atmosphere changes: it is relaxed, pleasant, and cheerful. Shows what a difference pleasant leaders can make! Must be the younger managers working the during the days service reviews are good, like the reviewer who reviews a manager named “Taylor.”If this Jon guy is the kind of Sr. manager the owner chooses to put over the employees, defends to the death, and justifies in negative reviews, then that also says a lot about his/her poor hiring skills and poor judgement about what makes a good leader! Makes you wonder if this Jon guy is a relative or friend to the owner that they tolerate him? Or if this is the kind of leadership they endorse? Good leaders put their employees at ease and motivate them through their own positive attitude (for starters), and by exemplifying good team work, not through angry control tactics.The food is “OK,” but it’s not worth the disgust of being snapped at, tolerating sarcastic remarks, or seeing young people working there being verbally bullied.Steer clear of this store, (and whoever is making such desperate attempts to discredit legitimate, negative reviews instead of using negative reviews as a means of improving their customer service). If the Sr. manager is the same 10 months later, after numerous complaints… like I said, it says a lot about him, and the owner’s commitment to customer satisfaction. Don’t be intimidated out of leaving an honest review about this guy, by their attempts to discredit legitimate, negative reviews.

Atmosphere: 1

Food: 2

Service: 1

I have been to this establishment many times and after the service I received yesterday I wanted to post a review. The staff from management to the employees are beyond my expectations. They do their VERY BEST to ensure every customer is treated with most absolute professionalism. They take great pride and care with their customer service from every sale. If you want amazing quick service, to your catering THIS is the store you need to call. If you have a birthday party, or any sort of engagement that meets quick and easy food this is the place for you. I just wanted to put it out there that this establishment not only has great food, has an enjoyable atmosphere and to top of off their SANITATION rating is exceptional. The first thing I personally always look at is the sanitation score because that means they take great pride and care on making sure the place is clean and up to standards on food safety. Food for thought.

Atmosphere: 5

Food: 5

Service: 5

This is the fourth fastest food place in the weddington Wesley chapel area as a doordasher in my opinion