Subway

760 W Fire Tower Rd Suite 109, Winterville
(252) 321-1511

Recent Reviews

C. S. Elliott

Decent food and decent customer service. The place is really clean and looks great. Prices aren't bad either.

Atmosphere: 4

Food: 4

Service: 4

Godzilla Godzilla

I saw reviews and a friend of mine say that this subways service is very bad but I didn’t even see the service. There was a sign there that said on break and they will be back in 20 minutes. I waited there for several minutes and no one came. I went to another subway after and checked to see if it was still there and guess what it was still there. No one in the store. Taking 50 minute breaks should be illegal. I came after work and was very hungry and I hate to see that America has became this. My son wrote this for me as I did not have enough time for this review because I had a very stressful day and also have to go to work the next day. Poor Service (NO SERVICE )

Atmosphere: 1

Food: 4

Service: 1

summer swan

What is the point in having a online ordering service if your food is never ready when you get there. People are walking out because the service is terrible. The manager will not come out of the office.they made 4 people sandwiches in front of mine. 25 mins to get 2 sandwiches.

Atmosphere: 1

Food: 1

Service: 1

B. H.

Very clean!! Fast with are subs, friendly staff..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Kei Kei Turner

I drove across town for this tuna sub. The sub artist lady made it perfectly. She put love and magic on it, And wrapped it so snug with care. I knew it was gonna be good. It was so effin fresh n delicious: I’m giving the experience five stars. Franchise owners run each Subway but this one is impressive and well kept. You could sit down and have a nice lunch here.

Atmosphere: 5

Food: 5

Service: 5

I Wiggins

Will not be returning to this location. Female was rudely talking about her day shift co-worker calling her dumb and stupid. Then was touching everything with her gloves without changing them. Then proceeded to pick my cookies up with her gloves. I threw them straight in the trash.

Morgan S.

Don't know how to do mobile orders correctly. I list what i wanted and i get the complete opposite. Don't order from here .

Tanya King

Nothing like SUB on a hot day.

Atmosphere: 5

Food: 5

Service: 5

Nishant Patel

This place has to be the worst subway Black Forest ham with one slice of ham this store is complete hit or miss more miss than

Atmosphere: 3

Food: 4

Service: 1

D Will

Absolutely the worst subway ever please just close down...service horrible subs horrible...you know it's bad when you spend money just to throw it in the trash to end up eating a grilled

Atmosphere: 1

Food: 1

Service: 1

Keiona Willis

I ordered online for a 12” tuna sub. I called and let the young lady know my sun wasn’t made right. I was told to bring in the store ad they would remake it. Once at the store, the lady took my sub to the back and stayed for 5 minutes. The other two workers joined her and then returned and said she can’t remake it because everything was right. So I can get a refund or take the one they made back. It’s unsanitary and unprofessional to take some food to the back where no one can see you just to inspect it. I came to the store to have my sub remade not taken from my eye sight and inspected who knows if the spit on it or anything. I’m highly pissed the lady said her name was marshal

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Tuna Melt Footlong Melt

Keiona W.

I ordered online for a 12" tuna sub. I called and let the young lady know my sun wasn't made right. I was told to bring in the store ad they would remake it. Once at the store, the lady took my sub to the back and stayed for 5 minutes. The other two workers joined her and then returned and said she can't remake it because everything was right. So I can get a refund or take the one they made back. It's unsanitary and unprofessional to take some food to the back where no one can see you just to inspect it. I came to the store to have my sub remade not taken from my eye sight and inspected who knows if the spit on it or anything. I'm highly pissed the lady said her name was marshal

Grace Spencer

I need HRs number. That’s all I gotta say.

Atmosphere: 1

Food: 1

Service: 1

Stacey Fenton

This was our second try in about a week to see if we just hit them at a bad time. The photo attached is a wrap, believe it or not. We won't try again. The first time earlier in the week the order wasn't ready after 20 min of ordering one wrap online. Waited another 15 minutes after arriving for it to be made.

Atmosphere: 1

Food: 1

Service: 2

Jonathan Muhammad

I recently had a very disappointing experience at Subway, resulting in a subpar sub and an incredibly unpleasant encounter with the so-called manager. This was on 8/23 around 9:30 pm. The employee who prepared my sandwich did a horrendous job, leaving it extremely sloppy. I immediately reached out to the manager, or at least the person who claimed to be the manager on the phone, and it quickly became apparent that customer satisfaction was not their priority.Firstly, the so-called manager refused to give me their name, which was an immediate red flag. It seemed evident that they had something to hide or simply lacked the basic courtesy to introduce themselves properly. This lack of transparency already set a terrible tone for our conversation.Moreover, the individual, who I'll refer to as the "manager," displayed an astonishing level of disrespect and disregard for my concerns. Instead of showing any interest in addressing the issue or even listening to my feedback about the sub I received, they seemed uninterested and dismissive. It was as if they didn't care about the quality of their product or the satisfaction of their customers.Though I attempted to explain the messiness of the sandwich and my disappointment with the overall experience, the "manager" seemed to unload all their frustration on me. Their tone was condescending and rude, clearly indicating that they did not value my opinion or care to rectify the situation. It was truly disheartening and showed a complete lack of professionalism on their part.In summary, my poor encounter with Subway left me unsatisfied and craving for better customer service. The employee's sloppy sub preparation was bad enough, but the disrespectful and unhelpful "manager" truly took the whole experience to a new low. I would caution any potential customers to approach this particular Subway location with extreme caution, as their treatment of patrons is severely lacking and far from satisfactory.

Atmosphere: 1

Food: 1

Service: 1

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